When they are setting up a mix & match discount and it only has a restrict time and not the available time like the other discounts. This prevents them from setting a time frame that they need for the discount to work. Are we able to change this to available like the others? Or set up both? The merchant has combo discounts that they need this for and only during specific times.

The Tips and Gratuity section is pretty confusing with numbers that don't add up.  This is a new site and they charge 3% to the credit card tips, but the math isn't mathing.

If there is a gratuity on a check and that check is paid with a CREDIT CARD then the Tip Charge should apply to that Gratuity.

If there is a gratuity on a check and that check is paid with CASH then there is no Tip Charge needed.

Can you please reformat the [TIP / GRATUITY] section to show as the example.

Added Bonus if the Server/Bartenders can have their CC Transactions listed above the [SUMMARY] section.  This will allow them to see if there is a mistake or if they missed any.  Every system from Aloha to Toast  has this.  The more familiar we make the reporting the more comfortable the customer will be and less phone calls we will receive 

Check No.  Amount    Tip/Grat      Total

1-009         $90.00       $20.00       $110.00

2-017         $115.00     $40.00       $155.00

1-099         $40.00       $0.00         $40.00

For Suggested tips.

1. Don't force how many suggested tips we can have. Most of my customers do not like 4 Suggestions they want 3 only.

2. Suggested tips are based off the total after Tax. It is suppose to be before tax.

3. Gratuities are based off Subtotal so why not Suggested tips?

I would like to request the implementation of a role-based access system for the "Hold" button feature. The goal is to allow control over who can use this functionality by restricting it to specific user roles. Below are the key details for this request:

1. Permission Level Control:
   • Configure the "Hold" button as a feature tied to specific roles (e.g., Manager, Admin).
   • Ensure that users without the assigned permission, such as servers, do not see or have access to the button.
2. Backend Configuration:
   • Add an option in the backend portal to enable or disable the "Hold" button for different roles.
   • Provide a toggle or checkbox under role management settings for this purpose.
3. Flexibility and Customization:
   • Allow customization of role permissions to ensure only authorized personnel can access the "Hold" button.
   • Include options for overrides or exceptions for specific users, if necessary.

This feature would provide precise control over the "Hold" button functionality, enhance security, and meet the operational requirements of clients who do not want this feature available to all users.

Can you please add an extra section on the sales reports that show the total credit card bank deposit amount?.  Right now you have to manually add up 5 different numbers on the report in order to get this number.   The customer should be able to easily check and balance their bank deposits with the Linga reports and right now they have to manually add the following information up to come up with the deposit amount.  Please contact us if you would like further details / examples. 

1.Payment Summary

Credit Card

2.Other payment

online payment

3. Tip/Gratuity

Credit card

4. Tip/Gratuity

Online tip

5.(MINUS) Refunds

Non/cash refunds

Cashier Out/ Cashout report must have a setting in the back office that allows us to show or not a list of all checks settled by the one person doing close out of the shift. This list must have:

Check Number, Payment Type, Tip, and Total Payment. This list also must have a grand total line at the end that summarizes each column.

Do not require a phone or email in customer profile, these should be optional fields and not used an a UID in the customer database

If you ring up a bunch of the same item separately with no modifiers, it will consolidate them into one line item with a quantity on the check/receipt.

If those items have a modifier, it puts each one on a separate line. 

It's a problem for bars as the same item with the same modifier should still consolidate but it's not:

It would be very nice to have the option to show the digital tip screen after the payment is processed on an iPad or tablet instead of only being able to show it before the payment is processed. Some of our customers feel like it's out or order in the payment process.

We have had a situation where a Cashier would quickly tap a large % on the Cashier side when the Tip screen appears and then quickly tapping the CONTINUE button so the total is sent to the PAX device. The cardholder does not see the added tip and simple taps/inserts their card.  The ticket is paid for with the unknown tip and customers are advising later that day and next day they did not tip that amount.