The ability to turn off the hold and fire functionality in roles. I have a customer that doesn't want their servers to be able to do that.

I am requesting a way that we can delete old saved tokenized cards ourselves without having to contact support. Also many customers are requesting they can delete old credit cards that they have saved in the QuickPay in online ordering. Many programs offer this ability and I have no idea why Linga doesn't

Why not have Pre-Auth in Options for any service type?

Especially Table Service, since a lot of bars use the table layout instead of the bar tabs because they need to know where to run food.

Spinoff of this request:

https://requests.lingapos.com/communities/1/topics/643-ability-to-pre-authorize-on-table-service

Currently we have a huge security risk in Linga POS system around transferring of Tables and Items on the POS

We need some sort of reporting where we can track these

1. Issue An Item like Coffee gets transferred from Table 1 to Table 2 server/cashier/manager prints the bill gets pay, Server/cashier/manager then transfers the Coffee off Table 2 to Table 3 before closing Table 2 and then pockets the money for Coffee on Table 2, this is repeated on and on by the same server/cashier/manager

Require the following reports:

1.1 Which Items were transferred – Item Description, amount, Employee the item originated from, Table the Item originated from, how many times was it transferred, who was the employee authorized, Which Table to it end on, which employee did it end on,

1.2 Need an Audit trail also showing each time the item transferred Item Description, Amount, Table Start, Table Transferred too, Time transferred

1. Split Tables

2.1 Table split, Items transferred on the split,

2.2 Split transfer if table was split was it transferred and to whom

1. Table Transfers

3.1 Which table was transferred / Merged, where was it transferred , Amount of transfer who authorised ect..

1. Tips

4.1 Need to be able to restrict the tips by % of Check on each payment type. Employees are currently able to enter tips greater than the check total, scenario here is a employee receives a tip goes to the manager asks him to delete items off a check after customer has paid, then closes the check with the full payment amount getting a larger tip than original amount

4.2 Need a 1 pager report for Employee tips specifically if store collects tips and does tip distribution

During Close Day there is a function that lets users "Force Void" active checks. There are a few issues that come up with this function. 

1) There is no confirmation warning the user that they are about to instantly void ALL active checks.

2) The Force Void creates report discrepancies. It appears that the voided transactions are still included in the reports. In the case where a closer accidentally voided $200 worth of online transactions we see that they still got paid, even though now that payment history is gone in reports(I notice that some sales figures still accounted for the payments, just not any payments, or menu Item reports)

3) I think the application should force users to resolve ANY transactions that have payments within the transaction itself. The close day has a transaction list, this should guide the user straight to the transaction to resolve

4) Our stores typically close all cashiers before going through the close-day checklist. If there is an active check the close all cashiers button will bring up the mass void function before they can even see the active transaction list leading to an accidental mass void instance. That transaction list should show up here so it can be resolved otherwise we will run into issues again.

So when you pull a spreadsheet it would be nice to have a column labeled inactive. Then if we put say "yes" in a cell  in that column it will move that item to inactive. Also, a way to pull an inactive list with the same column to bring it back. Right now my customer gave me over 150+ items to remove so I'm having to go one by one to remove. Whereas a spreadsheet would be so much easier.

A Partner and I were talking yesterday about how do we prevent employees from marking a transaction as paid with cash when there's no cash drawer present at the station. We can restrict payment type by role, but preventing certain employees from taking cash completely is a little ridiculous. If we could lock out certain payment types by node, that would be fantastic. 

The order number on receipts needs to be at least double in size and in BOLD, even set in BO at double height, its not enough, and needs to be added the same way to the center and on top to the Credit Card itemized receipt. Numbering needs to be fixed, first digit depends on the nod number which is fine, but the "-" should be removed, also, there is always a zero following the "-" should be removed too, right now, order number 123 from nod No 3 prints: 3-0123, but it makes more sense if it prints 3123.

When ordering through a sites OLO Zenfoody site, we see the European version of the a monthly calendar, indicating the start of the week is MONDAY

Almost all United states calendars start on Sunday instead of Monday.
We have instances of customer placing orders for the wrong dates due to this calendar issue.


Can we get a bit option to flip the calendar to the US version instead of the European version?

We are having issues with the new 4.5 version. When creating an order under QSR a new window pops up asking if you want to do the order 'Now' or 'Later'. You have to click 'Done' in order to keep the open tickets in the que because the customer hasn't paid yet. Then when hitting 'Finish' it takes you out of the order screen and puts the orders under 'Phone to go' orders. 'Phone to go' isnt an option I have selected under POS settings, so no clue why the orders are going there.  First of all, I would like the ability to shut off the popup screen that says "now' or 'later'. Also I would like to hit the 'finish' button and stay on the order screen. This new 'log off' button isnt working for us. We would like to have it working like it was prior to this new 4.5 update.