LINGA — Feature Request Forum

+4
Under review

Digital tipping screen to show after payment processed

Ryan Nicley 2 years ago updated by Hardy Singh 8 months ago 3

It would be very nice to have the option to show the digital tip screen after the payment is processed on an iPad or tablet instead of only being able to show it before the payment is processed. Some of our customers feel like it's out or order in the payment process.

+4

Tip screen on Cashier POS when using a CDS tip % are disabled for the Cashier

Keith Miller 2 years ago updated by Product Engineering 8 months ago 0

We have had a situation where a Cashier would quickly tap a large % on the Cashier side when the Tip screen appears and then quickly tapping the CONTINUE button so the total is sent to the PAX device. The cardholder does not see the added tip and simple taps/inserts their card.  The ticket is paid for with the unknown tip and customers are advising later that day and next day they did not tip that amount. 

+4

Inventory Low Par Levels and 86 List

brandonb 2 years ago updated by Product Engineering 8 months ago 0

I have had multiple merchants request and/or ask about a feature that would allow low pars to auto populate into the 86 list, preventing them from suddenly overselling if there is an usually high purchase rate for a product/item in store and online. This would be an optional configuration, allowing the merchant to have control over which items have permission to auto populate.

+4

KDS Modifier Display order / color

tigran 2 years ago updated by Product Engineering 8 months ago 0

We need the ability to change the display order of how modifiers are showing on the KDS. 


Currently it's: Included then Mandatory Modifiers then Optional Modifiers.

We need the ability to sort the display order like we can do with how modifiers show on the POS screen when we update the "Display order" field.

In addition have the ability to change the color for included modifiers, mandatory modifiers and optional modifiers. 


And if any modifier in the included modifiers is changed to "No" or modded, it needs to display with a certain color so it's easy to spot if it has been modded.

+4

Make Previous Day Refund more Obvious

Danny E 2 years ago updated by Product Engineering 8 months ago 0

We have an account where they pulled up a previous day transaction for $1356 and refunded it.

Now the owner is asking me where the money is because he doesn't believe it's a refund. I told him you can tell it's a refund because of the R in front of the check number that day, but that's not enough.

When I send myself a copy of the receipt, it doesn't say REFUND anywhere. This refund also does not show up on the back office Refund report, apparently only same-day refunds show up there?

Just need a way to more clearly show that this was a past day's check that was pulled up and refunded.

+4

COPYING MODIFIERS with all the Options

Manny Jimenez 2 years ago updated by Product Engineering 8 months ago 0

When building modifiers have the option to ‘Copy Modifiers” with all the previous Modifiers “Pre-Fixes and Serving Sizes”.

This will come in handy when building complicated Menus such as Diners.


Image 242

+4

House Tips / Retain Credit Card Tips

Danny E 2 years ago updated by Product Engineering 8 months ago 0

We need a way to retain a percentage of credit card tips for the house, to cover the cost of processing those tips.

Right now the closest you can get is with Service Charge on tips. This is no good for 2 reasons:
1. It makes you select what type of card you are running at time of payment, an additional step that will annoy most customers.
2. It doesn't work with Surcharge or Dual Pricing, so it's useless.

Ideally you could just put a % of credit card tips that is retained by the house without having to turn off any other settings or service charges.

+4

disable hold and fire functions

Mark Amaral 2 years ago updated by Product Engineering 8 months ago 1

The ability to turn off the hold and fire functionality in roles. I have a customer that doesn't want their servers to be able to do that.

+4

deleting credit cards forTokenized and for QuickPay in on line ordering

Joyce 2 years ago updated by Product Engineering 8 months ago 1

I am requesting a way that we can delete old saved tokenized cards ourselves without having to contact support. Also many customers are requesting they can delete old credit cards that they have saved in the QuickPay in online ordering. Many programs offer this ability and I have no idea why Linga doesn't

+4

Pre-Auth on any Service Type

Danny E 2 years ago updated by Product Engineering 8 months ago 1

Why not have Pre-Auth in Options for any service type?


Especially Table Service, since a lot of bars use the table layout instead of the bar tabs because they need to know where to run food.


Spinoff of this request:

https://requests.lingapos.com/communities/1/topics/643-ability-to-pre-authorize-on-table-service