LINGA — Feature Request Forum

+4

Tip Reporting Feature Request

cvydyam 12 months ago in BACKOFFICE updated by Hardy Singh 11 months ago 0

Request to have a report that has all of the employee tips on one sheet but sectioned out for employees each and not combined.

+4
Under review

Add a payment section on reports that calculates the total Credit Card Deposit amount

Jacques Baudoin 1 year ago in BACKOFFICE updated by Hardy Singh 11 months ago 2

Can you please add an extra section on the sales reports that show the total credit card bank deposit amount?.  Right now you have to manually add up 5 different numbers on the report in order to get this number.   The customer should be able to easily check and balance their bank deposits with the Linga reports and right now they have to manually add the following information up to come up with the deposit amount.  Please contact us if you would like further details / examples. 

1.Payment Summary

Credit Card

2.Other payment

online payment

3. Tip/Gratuity

Credit card

4. Tip/Gratuity

Online tip

5.(MINUS) Refunds

Non/cash refunds

+4
Under review

Digital tipping screen to show after payment processed

Ryan Nicley 2 years ago in POS updated by Hardy Singh 11 months ago 3

It would be very nice to have the option to show the digital tip screen after the payment is processed on an iPad or tablet instead of only being able to show it before the payment is processed. Some of our customers feel like it's out or order in the payment process.

+4

Tip screen on Cashier POS when using a CDS tip % are disabled for the Cashier

Keith Miller 2 years ago in POS / RESTAURANT POS updated by Product Engineering 11 months ago 0

We have had a situation where a Cashier would quickly tap a large % on the Cashier side when the Tip screen appears and then quickly tapping the CONTINUE button so the total is sent to the PAX device. The cardholder does not see the added tip and simple taps/inserts their card.  The ticket is paid for with the unknown tip and customers are advising later that day and next day they did not tip that amount. 

+4

Inventory Low Par Levels and 86 List

brandonb 2 years ago in BACKOFFICE / INVENTORY updated by Product Engineering 11 months ago 0

I have had multiple merchants request and/or ask about a feature that would allow low pars to auto populate into the 86 list, preventing them from suddenly overselling if there is an usually high purchase rate for a product/item in store and online. This would be an optional configuration, allowing the merchant to have control over which items have permission to auto populate.

+4

KDS Modifier Display order / color

Tigran 2 years ago in ADD-ONS / KITCHEN DISPLAY SYSTEM updated by Product Engineering 11 months ago 0

We need the ability to change the display order of how modifiers are showing on the KDS. 


Currently it's: Included then Mandatory Modifiers then Optional Modifiers.

We need the ability to sort the display order like we can do with how modifiers show on the POS screen when we update the "Display order" field.

In addition have the ability to change the color for included modifiers, mandatory modifiers and optional modifiers. 


And if any modifier in the included modifiers is changed to "No" or modded, it needs to display with a certain color so it's easy to spot if it has been modded.

+4

Make Previous Day Refund more Obvious

Danny E 2 years ago in POS / RESTAURANT POS updated by Product Engineering 11 months ago 0

We have an account where they pulled up a previous day transaction for $1356 and refunded it.

Now the owner is asking me where the money is because he doesn't believe it's a refund. I told him you can tell it's a refund because of the R in front of the check number that day, but that's not enough.

When I send myself a copy of the receipt, it doesn't say REFUND anywhere. This refund also does not show up on the back office Refund report, apparently only same-day refunds show up there?

Just need a way to more clearly show that this was a past day's check that was pulled up and refunded.

+4

COPYING MODIFIERS with all the Options

Manny Jimenez 2 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 10 months ago 0

When building modifiers have the option to ‘Copy Modifiers” with all the previous Modifiers “Pre-Fixes and Serving Sizes”.

This will come in handy when building complicated Menus such as Diners.


Image 242

+4

House Tips / Retain Credit Card Tips

Danny E 2 years ago in POS / RESTAURANT POS updated by Product Engineering 11 months ago 0

We need a way to retain a percentage of credit card tips for the house, to cover the cost of processing those tips.

Right now the closest you can get is with Service Charge on tips. This is no good for 2 reasons:
1. It makes you select what type of card you are running at time of payment, an additional step that will annoy most customers.
2. It doesn't work with Surcharge or Dual Pricing, so it's useless.

Ideally you could just put a % of credit card tips that is retained by the house without having to turn off any other settings or service charges.

+4

disable hold and fire functions

Mark Amaral 2 years ago in POS / RESTAURANT POS updated by Product Engineering 11 months ago 1

The ability to turn off the hold and fire functionality in roles. I have a customer that doesn't want their servers to be able to do that.