LINGA — Feature Request Forum

+4

fix order number and size on receipts

Gerardo L 2 years ago in POS updated by Product Engineering 3 months ago 1

The order number on receipts needs to be at least double in size and in BOLD, even set in BO at double height, its not enough, and needs to be added the same way to the center and on top to the Credit Card itemized receipt. Numbering needs to be fixed, first digit depends on the nod number which is fine, but the "-" should be removed, also, there is always a zero following the "-" should be removed too, right now, order number 123 from nod No 3 prints: 3-0123, but it makes more sense if it prints 3123.

+4
Completed

United States vs European Calendar

spencer black 2 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 3 months ago 3

When ordering through a sites OLO Zenfoody site, we see the European version of the a monthly calendar, indicating the start of the week is MONDAY

Almost all United states calendars start on Sunday instead of Monday.
We have instances of customer placing orders for the wrong dates due to this calendar issue.


Can we get a bit option to flip the calendar to the US version instead of the European version?

Answer
Hardy Singh 2 years ago

This change is completed and released to production. 

+4
Completed

New Version isnt working out

Joyce 2 years ago in POS / RESTAURANT POS updated by Product Engineering 3 months ago 3

We are having issues with the new 4.5 version. When creating an order under QSR a new window pops up asking if you want to do the order 'Now' or 'Later'. You have to click 'Done' in order to keep the open tickets in the que because the customer hasn't paid yet. Then when hitting 'Finish' it takes you out of the order screen and puts the orders under 'Phone to go' orders. 'Phone to go' isnt an option I have selected under POS settings, so no clue why the orders are going there.  First of all, I would like the ability to shut off the popup screen that says "now' or 'later'. Also I would like to hit the 'finish' button and stay on the order screen. This new 'log off' button isnt working for us. We would like to have it working like it was prior to this new 4.5 update.

+4
Completed

View Employee Pin

Ethan Yoo 3 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 3 months ago 4

It is essential that managers, or at the very least admins have access to see the login pin of the employees.
Basic feature to change the whole procedure of having to adjust hours. 

Willing to provide specific use cases. 

Heartland & Clover both have this functionality. I have full access to both without signing any NDAs so please do ask questions.

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+4
Completed

CHANGES TO LABOR REPORT

Mark Amaral 3 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 3 months ago 1

So under Reports: Employee: Labor my customers are asking for overtime hours to be shown in the report. I know you have it in OT Based Payroll. But using that report generates a huge list of information. what my customer is looking for is a regular hour and overtime hours column that adds up to the "Hours" column. so he can send this to his bookkeeper. So how the labor report is set up right now ie EMPLOYEE ID: NET SALES: HOURS: LABOR: % OF NET SALES: LABOR PERCENTAGE: SHIFT STATUS.. So all he leaves on is Labor Hours. Then he digs threw the other reports to find the overtime hours and hand writes it to the left of total hours.

Image 185


So can you add Regular Hours and Overtime hours to this report? So the order he would like to see would be something like this. EMPLOYEE ID: NET SALES: REGULAR HOURS: OVERTIME HOURS: HOURS: LABOR: % OF NET SALES: LABOR PERCENTAGE: SHIFT STATUS. Would even be better if you could combine the weekly and daily processes together.

We need to make things easier for our customers not make them work for the data.

Thank You

+4
Completed

Show loyalty balance on Zenpepper page under profile section

John Kumar 3 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 3 months ago 1

Show loyalty balance on Zenpepper page under profile section

+4
Completed

Number of guests on the Kitchen Printer

Zaur 3 years ago in POS / RESTAURANT POS updated by Product Engineering 3 months ago 1

Please add a setting to display number of guest on the kitchen ticket. 

It helps the kitchen staff serve dishes according number of guests, so they know if they need to put 10 shish kebabs on one plate or 5 plates. 

+4
Completed

Holiday Hours - OLO

ECS 4 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 3 months ago 2

The ability to schedule "Closed" days such as Thanksgiving, Christmas, etc. So that Online Ordering is off for those specified set days.

Answer
Hardy Singh 2 years ago

This function is released to production in our new Backoffice UI. 

+4
Completed

Manually type forced punch in/out rather than only use the up and down buttons

Brad Bryant 4 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 3 months ago 1

This one a pretty simple the up and down buttons for editing a clock in/out event are fine to have but make it so we can just type it as well. Easier than sitting there clicking up on the minute side many times.

+4
Completed

format for credit card OLO

Joyce 5 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 3 months ago 3

I have had many customers that have requested that a 'ghost' format (MM/YYYY) be shown in the credit card information box when placing an online order. It is very confusing because they are not sure to enter a 4-digit year or 2-digit year. Also there should be a format for entering a card number. Many people type their card number in 4 digit blocks. It is very difficult to type a 15-16 digit string and many people get frustrated and therefore abandon the process. Maybe an 'auto-format' for the card number to include a space after every 4 digits (#### #### #### ####)?? Or with an AMEX card do an auto-format such as #### ###### #####. This would help with card validations and many frustrated customers.