OLO should have the option to notify by Email when a new order comes in. 

Same as the text notification.

The email could include the entire orders details as it is not as limited as text. 

Currently closing the day can only happen on a POS terminal/workstation. We would like to have the ability to close the day from the back office.

If a client is getting a surge in online orders , the system should analyze the backlog of orders and provide an updated estimation of approximate wait time for deliver or pickup.

Would like to request that when creating a PO from Low Stocks, that the amount entered for order NOT be 1, but rather the amount needed to get the site to PAR level.

Currently, when navigating to Inventory Home, Low Stocks, View Details, Create PO, the system defaults to '1' for the quantity to be ordered.  While it's super helpful to have those items already on the PO, it would be equally super helpful to either put the needed for par amount or a button to increase the 1 to needed for par amount.

Thanks,

Currently, the only notification we have when an online order comes in is a pop-up on the iPad & Kitchen print out. 

There should be a sound that intermittently chimes on the iPad until the notification is dismissed. 

For stores with low staff and/or quiet kitchen printers this would really help with awareness when an order comes in. 

sorting example.pdf Currently when running any reports in the back end of linga there is no way to sort columns ascending or descending. We would like to request an option within the report interface that allows the end user to select a column within the selected report and sort ascending or descending. This sorting feature would apply to any column giving the user the option to sort alphabetically and numerically as well is by quantity. Please see attached screenshot for example.

Example: customer chooses a baked potato as a side option and wants to add Sour Cream, Bacon, and Cheese. Right now, employee can only select one ingredient at a time after selecting the "Modify With" option tied to the Baked Potato. Ideally, the employee would ring in the Item, select the side of Baked Potato, select Modify With, select all 3 ingredients, then select Ok.

Logic:

Many States requires mandatory breaks for employees, especially minors (underage).

In this case Linga needs to develop breaks functionality, an employee should be able to punch in/out for break.

Break is not a punch out.

An employee can punch out for break with an open cashier/audit.

An employee can’t punch out for a break with open tables.

Implementation:

On Store level, under Settings, an option is needed “allows breaks”. If the option is selected (by default disabled).

It will pop out a break out/in message when an employee goes for a break, and break in message when an employee coming back from a break.

NOTES:

The breaks are not included in working hours so when an employee work from 1 pm to 3 pm and took a break from 1:30 pm to 2:30 pm. He only worked 1 hour (2 hours (punch in/out) – 1 hour (breakout/in).

OLO - There is no easy nor efficient method to temporarily disable/turn off/suspend either Pick Up or Delivery OLO.  You have to log into the back end, click Web Order, Change Settings and then uncheck an Order Type and save.  Other option is to mark the Store as Closed within the Hours section.  Re-enabling either resets the hours back to default instead of saving the previously used hours meaning you have to update the hours every time you need to adjust the order type.  This is very inefficient and troubling to customers.

Desired Outcome:  Put a radio button within Operations on the POS front end to turn off or suspend a particular order type for OLO.  Needs to be a lot more accessible than what it currently is and needs to work more efficiently.  Thank you.

Request is to be able clear an individual item or items from a KDS without bumping the entire order.  Given the small FONT size of the order the Completed check mark is very small and a color change doesn't necessarily help work flow.  

Use:  4 items fire back to the kitchen, 3 are long time cook and 1 is a quick item that needs to go right away.  Employee can clear that item off the screen leaving only the items still being needed and without tying up screen space.

Or at a minimum be able to strike through the item while leaving it on the KDS.  At least that is a stronger visual indicator.

Thank you