LINGA — Feature Request Forum

+7
Under review

Customer wants to be able to 86 modifiers!

Megan McLewin, LINGA SALES rep 1 year ago in POS / RESTAURANT POS updated by Product Engineering less than 1 minute ago 4

This is very important for building a bowl. If they are out of " mango" or "cucumber" for Poke Bowls that day, they want to 86 the modifier in OLO & in POS.

+7

Color picker hex code input

Taylor Szabo 2 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 1 month ago 1

Hi Linga team and partners,

I frequently build databases via spreadsheet import/export and aware of the hex code columns.

My request would be to add in a hex code text box on the color picker on the back office. Ideally I want to be able to paste a hex code and the color picker would recognise it and show it.


With minimal coding effort a great feature can be added.

Something like this:

Image 231

I hope this makes sense.

+7
Planned

86 List Modifiers

Alyssa Schmitt 2 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Hardy Singh 1 month ago 6

To have the option to 86 modifiers would be a time saver! At the current time, we are only able to 86 menu items. 

For example: We have a Family Deal with 2 pizzas, cheesy bread, and a 2 Liter. Because they get to choose the pizzas and the 2 liter it has to be set up as a combo, with modifiers. The modifiers being which pizza and which 2 Liter. If I run out of pepsi or sprite I have to go to the back office, find the modifiers, and turn off what 2 Liters we are out of from the back office and then sync, hopefully before someone orders it online. 

It would be so much faster and convenient to be able to add the modifier count to the 86 List. 

It would also come in handy for salads with certain dressings, say you run out of blue cheese or honey mustard.

+7
Completed

Add Customer Name and Phone Number in KDS

Ravi Dobariya 4 years ago in ADD-ONS / KITCHEN DISPLAY SYSTEM updated by Product Engineering 2 months ago 3

KDS should have customer phone number and name same as the kitchen receipts

+7
Completed

confirmation email after order is placed online

amendolachris 4 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 2 months ago 4

We need to have an option to send gust automatic email after they place an online order to let them know when they can pick up their order 

+7
Completed

Web Order Charge Dispute

Johnson Wu 5 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 2 months ago 2

Currently we are having few issues of customers who placed orders on Web Ordering, then later on they dispute the charges which they have made, and without the protection of knowing who is actually using the credit card to place the Web Ordering, we need better protection shield to protect us as of business.

As to the Web Ordering:


Back Office Options:

1. Option to require customer to create an account:
We should have the option to require or not to require customers to first open an account before proceeding for Web Ordering.

2. Option to request for phone number and email: 

There should be an option in the Back Office for Businesses to decide if they would like to mandate either or both the phone number and email to be the "REQUIRED" field to have Web Ordering customers entering those information.

Requirement displaying:

If Required, before customers entering to Payment, there should be a Pop Up screen to request customer to get a confirmation code to verify the phone number is a valid.

If Linga need to make a security check by sending a Verification Text Message to the customer phone, and have the customer key in that confirmation number to be able to proceed on placing orders, this will create an additional protection to all business owners from customer to claim of charging back on Web Ordering orders.

Customers side of how to:

1. Customer keyed in an order on Web Order

2. At the check out Before Payment, must enter phone number and email

3. Web Ordering check-out should have a button to send a Verification Code to the phone number that was entered by customer

4. Customer received Confirmation Number text message, then entered confirmation number before proceeding

5. Customer can now proceed to payment

This is a security process to protect the business owners and it will benefit your company and most of your customers who uses the Web Ordering feature.

+7
Completed

Web Order: Disable Guest Ordering

Bao Phan 5 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 2 months ago 3

We want to disable Guest ordering. We want every customers to have an account with info like Phone, Email and Order Info. 

+6

Name Checks after splitting check.

Jason G 1 year ago in POS / RESTAURANT POS updated by Product Engineering 1 month ago 1

When splitting checks, if the check is named it would be a major improvement if the subsequent checks caused by the split would have something other than the default Walkin name.  For example, if a check is named Jason and you split it 3 ways, have it name the others "Jason (2)" and "Jason (3)".  Currently if there are any other tabs not named, its a pain to sift through and try to find your checks based on the items they ordered.

+6

Manual SMS Order Ready Alerts

Dan Kratzke 2 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 1 month ago 0

Plenty of requests asking for this, but all marked as completed because KDS can handle.    This functionality needs to be offered as a manual operation, as well.    Not sure if Toast has this functionality, but Heartland Restaurant sure does, and it's a necessary feature enhancement to keep up with competitors. 

+6

Set Price on Modifier defaults to all Sizes

Dan Kratzke 2 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 1 month ago 0

Currently, if you are setting the price on the modifier with "Set Price," you have to set a price for all sizes that modifier may be used for.     Would be nice to be able to choose ALL SIZES to set the price on.