LINGA — Feature Request Forum

OLO Pickup Time Window
The Current OLO lets you select 5-minute intervals for a pickup time.
Rather than having this, it would be better to have pickup windows.
For example, If it is currently 12:05PM. When I select the "Future Order" section then it should show me the following times.
(based on 15-minute interval)
12:15PM - 12:30PM
12:30PM - 12:45PM
12:45PM - 1:00PM
Etc...

Capability of creating a combo at discounted pricing
Currently taking specific items and locking them down to a discounted price is not a feature.
Ex: Lg pizza, 20 wings, and soda for $35.00
Right now you can discount the items but they are not locked down to specifically just 1 of each item to get that combo
So same EX: If I ring in Lg Pizza, Lg Pizza I can still get the discount when it should be a Lg Pizza, 20 Wings and soda

Add more control for Kiosk
There is not a lot of functionality control for the Kiosk. I think the following would make great settings additions:
- Allowing stores to change the background for the kiosk to match the store.
- Option to disable the dine in/take away slide bar. This will not apply to many stores
- We need a space for customers to put in there name

New Kiosk is avaiable to download from Internal app stores having more options in BO.
Linga: https://app.lingaros.com/detail/linga-kiosk/ep6ga5wsdv

Show Weight Sold for Scale Items on Item Sales Report
Instead of showing the amount of times a scale item was shown, the item sales report should show the weight sold instead.

Add Customer Name and Phone Number in KDS
KDS should have customer phone number and name same as the kitchen receipts

confirmation email after order is placed online
We need to have an option to send gust automatic email after they place an online order to let them know when they can pick up their order

Web Order Charge Dispute
Currently we are having few issues of customers who placed orders on Web Ordering, then later on they dispute the charges which they have made, and without the protection of knowing who is actually using the credit card to place the Web Ordering, we need better protection shield to protect us as of business.
As to the Web Ordering:
Back Office Options:
1. Option to require customer to create an account:
We should have the option to require or not to require customers to first open an account before proceeding for Web Ordering.
2. Option to request for phone number and email:
There should be an option in the Back Office for Businesses to decide if they would like to mandate either or both the phone number and email to be the "REQUIRED" field to have Web Ordering customers entering those information.
Requirement displaying:
If Required, before customers entering to Payment, there should be a Pop Up screen to request customer to get a confirmation code to verify the phone number is a valid.
If Linga need to make a security check by sending a Verification Text Message to the customer phone, and have the customer key in that confirmation number to be able to proceed on placing orders, this will create an additional protection to all business owners from customer to claim of charging back on Web Ordering orders.
Customers side of how to:
1. Customer keyed in an order on Web Order
2. At the check out Before Payment, must enter phone number and email
3. Web Ordering check-out should have a button to send a Verification Code to the phone number that was entered by customer
4. Customer received Confirmation Number text message, then entered confirmation number before proceeding
5. Customer can now proceed to payment
This is a security process to protect the business owners and it will benefit your company and most of your customers who uses the Web Ordering feature.

Web Order: Disable Guest Ordering
We want to disable Guest ordering. We want every customers to have an account with info like Phone, Email and Order Info.

Time Entry of Items Added to a Check
A way where the POS shows a time entry each time something is added to the ticket. Ex: a bartender would like to know the last time they added the most recent drink. They can then look at this to see if there has been enough time in between drinks to serve another.
Customer support service by UserEcho