LINGA — Feature Request Forum

+6

Coupon Usage Limits per Customer (POS & OLO)

SEan Rowland 8 months ago 0

1) Problem Statement

Currently, a coupon with a code can be applied multiple times by the same customer both on POS and OLO (online ordering). We need a platform-level control to limit the number of redemptions per customer, with clear behavior across channels, stores, and edge cases (voids, refunds, split tenders, etc.).

2) Goals & Non‑Goals

Goals - Limit coupon usage by the same customer to a configurable number of times. - Enforce consistently on POS and OLO. - Provide admin configuration, error messaging, and reporting. - Support multi-store/brand deployments with centralized rules.

Non-Goals - Changing discount calculation logic beyond eligibility. - Loyalty point accrual changes (handled separately).

+6

Time Entry of Items Added to a Check

pkrolikowska 1 year ago updated by Product Engineering 1 year ago 0

A way where the POS shows a time entry each time something is added to the ticket. Ex: a bartender would like to know the last time they added the most recent drink. They can then look at this to see if there has been enough time in between drinks to serve another.

+6

Name Checks after splitting check.

Jason G 3 years ago updated by Product Engineering 1 year ago 1

When splitting checks, if the check is named it would be a major improvement if the subsequent checks caused by the split would have something other than the default Walkin name.  For example, if a check is named Jason and you split it 3 ways, have it name the others "Jason (2)" and "Jason (3)".  Currently if there are any other tabs not named, its a pain to sift through and try to find your checks based on the items they ordered.

+6

Kitchen receipt format

Gerardo L 3 years ago updated by Product Engineering 1 year ago 0

please add an empty line between each item, so it becomes easier to read. On the same note, please add an option to hide modifier quantities on the kitchen receipt. Example for both issues, right now linga prints:
3 HOTDOGS

3 ketchup 

3 mustard

3 pickles

2 HOTDOGS

2 ketchup

2 pickles

The better way:

3 HOTDOGS

>ketchup

>mustard

>pickles

                            <----(space here)        

2 HOTDOGS

>ketchup

>pickles

+6

Sync All

Danny E 3 years ago updated by Product Engineering 1 year ago 0

Imagine a busy location on a Friday night large enough to justify 15 POS Stations spread out across multiple floors. If the manager adds a new employee on the spot, they have to walk around to all 15 stations and sync so that the employee can use them. We have a location like that, and we also have another location that's multiple stories where the owner is an elderly man and he has to walk up and down stairs to sync iPads.

It would be a huge win if there was a button, maybe tucked away somewhere in Operation -> POS Settings? Labelled "Sync All Stations" and it would just trigger all POS on the same network to sync to back office.

If this is impossible, I would support the next best solution which imo is: https://requests.lingapos.com/communities/1/topics/708-pos-sync-on-logout

+6

Manual SMS Order Ready Alerts

Dan Kratzke 3 years ago updated by Product Engineering 1 year ago 0

Plenty of requests asking for this, but all marked as completed because KDS can handle.    This functionality needs to be offered as a manual operation, as well.    Not sure if Toast has this functionality, but Heartland Restaurant sure does, and it's a necessary feature enhancement to keep up with competitors. 

+6

Automated Reports

Danny E 3 years ago updated by Product Engineering 1 year ago 0

We need more than just a daily sales recap sent via email to clients. A lot of them also need weekly, monthly sales reports automatically sent and also weekly and bi-weekly employee timecards.

There is a lot of locations that just need timecards sent to their bookkeeper in regular intervals.

+6

Set Price on Modifier defaults to all Sizes

Dan Kratzke 3 years ago updated by Product Engineering 1 year ago 0

Currently, if you are setting the price on the modifier with "Set Price," you have to set a price for all sizes that modifier may be used for.     Would be nice to be able to choose ALL SIZES to set the price on.

+6
Completed

Online gift card sales

Mich73 6 years ago updated by Product Engineering 1 year ago 4

With covid you need online gift card sales integrated with POS system

+6
Completed

Print chit for Gift Card check balance

Sam 6 years ago updated by Product Engineering 1 year ago 1

Would like to be able to print a chit when you check Gift Card balance.  Potentially also when you sell a gift card as sometimes you may want to sell multiple gift cards in one transaction.