+8
Completed

Tip Threshold setting

Brandon Rike - Dealer 3 years ago in POS / RESTAURANT POS updated by Product Engineering 2 months ago 9

Ability to cap tip by % of base amount. % to be defined in backoffice. I have a merchant who have accidentally keyed in $50k tip and recently an $86k tip by accident and it creates a situation where if you refund there is a risk of a chargeback too then you could potentially lose a large amount of $

Answer

Answer
Completed

We have released this feature to production in our latest iPad release 5.2(1.5), please reach out to support to get more details.

Answer
Completed

We have released this feature to production in our latest iPad release 5.2(1.5), please reach out to support to get more details.

This request is in progress and is targeted to be released on 12/5

This should be merged with this thread https://requests.lingapos.com/communities/1/topics/611-tip-cap

And the upvotes added together.

+1

Same here.  Had a site put a 1K tip on a debit. Card holder returned next day threating violence,, yea. so owner cut a check then card holder did a charge back and bam,,, that was a great pizza..

Had a customer meaning to do a $20 do a $2000 tip instead.

It should work where you can set a limit that can be bypassed by manager code, imo. 

+1

Not sure why this isn't already a feature??? I've never used a POS without it!

Yes, this would be a great feature. We too had a customer recently do a $5,000 tip.