LINGA — Feature Request Forum

+34
Completed

Hide select modifiers for online ordering

Mark Z 5 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 2 months ago 5

Need a way to hide modifier items online.  This happens quite often where you have more limitations online then what a restaurant would allow

+29
Completed

Inventory Depletion for Online Ordering

Andrew Van Luven 5 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 2 months ago 12

Currently, Online ordering has no form of menu depletion to restrict selling products when sold out. We need the Online Ordering to sync with inventory and the 86 counts on the iPad. 

The 86 system works great on the iPad but without it available & syncing to Online Ordering it does not work for certain business models. 

During the Covid-19 pandemic is when this feature is needed the most. 

+20
Completed

Modifier Price for Online Order

Andrew Van Luven 5 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 2 months ago 5

Currently when doing online ordering, the price of additional modifiers is not reflected until you add the item to your cart. 

This becomes problematic when you have tiered pricing or serving size dependant pricing on those modifiers. 

There should be an option to enable displaying the current price of the modifiers next to them in online ordering. 

+16
Completed

Multiple Store Times and Pickup Times for online ordering

Lorene Barnes 5 years ago in ONLINE ORDERING updated by Product Engineering 2 months ago 1

There is only one range for Store Time in the Web Order section. Merchants who close between lunch and dinner aren't able to include the break in the store times that show on their online ordering page for customers to see. They also are't able to prevent customers from placing a future order to be picked up during that time. 

+12
Started

Ability to collapse and expend subcategories in OLO

Ryan Nicley 4 years ago in ONLINE ORDERING updated by Hardy Singh 1 month ago 3

Would be nice to have the ability to collapse and expand sub-category listing in OLO. Currently, if you have sub-categories under a category, they are automatically expanded in OLO and you can't collapse them. I would like to have the option for them to be collapsed by default and then expand them when clicking on the category.

+12
Completed

Email Notification for OLO

Andrew Van Luven 5 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 2 months ago 2

OLO should have the option to notify by Email when a new order comes in. 

Same as the text notification.

The email could include the entire orders details as it is not as limited as text. 

+12
Completed

Surge ordering online orders

omer 5 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 2 months ago 3

If a client is getting a surge in online orders , the system should analyze the backlog of orders and provide an updated estimation of approximate wait time for deliver or pickup.

+10
Completed

OLO Suspend Order Type

Mike Warren 4 years ago in ONLINE ORDERING updated by Product Engineering 2 months ago 1

OLO - There is no easy nor efficient method to temporarily disable/turn off/suspend either Pick Up or Delivery OLO.  You have to log into the back end, click Web Order, Change Settings and then uncheck an Order Type and save.  Other option is to mark the Store as Closed within the Hours section.  Re-enabling either resets the hours back to default instead of saving the previously used hours meaning you have to update the hours every time you need to adjust the order type.  This is very inefficient and troubling to customers.

Desired Outcome:  Put a radio button within Operations on the POS front end to turn off or suspend a particular order type for OLO.  Needs to be a lot more accessible than what it currently is and needs to work more efficiently.  Thank you.

+10

Enable descriptions at the Category or Sub Category level, not just item level.

Mike Warren 4 years ago in ONLINE ORDERING updated by Product Engineering 1 month ago 2

Need the ability to add group level descriptions.  Examples - "All Entree's include choice of soup or salad plus 1 side" or "

All tacos served with shredded cabbage, oaxca cheese, chopped onion, and cilantro", etc.  The goal is to give the customer as much information as possible without having to repeat for all items within that same group/category.  This would be applicable to both Kiosk and OLO where a picture and description can sell an item (or not).

+10
Completed

allow for same day future order but not next day

amendolachris 5 years ago in ONLINE ORDERING updated by Product Engineering 2 months ago 1

I would like to be able to allow guest to order online for same day future ordering but not for the next day