LINGA — Feature Request Forum

+2

Faster ZenPepper Loading Time

Pizzati 2 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Hardy Singh 1 month ago 0

ZenPepper takes a long time to load all the content and pictures especially when launching a phone browser on wireless or phone data. There has to be more optimizations (maybe on the pictures) to make it load faster with the pictures. 

+2
Under review

Modern OLO User Interface

Pizzati 2 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Hardy Singh 1 month ago 1

ZenPepper Web interface looks very out dated (at least 10 years ago). The UI has to be more attractive to customers and look more modern. 

+2
Completed

time selection online ordering

Joyce 3 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 2 months ago 2

We noticed lately that a customer can place an online order at 6:24pm to be picked up at 6:30pm. Because that is only 6 minutes that should not be allowed. The ‘rolodex’ clock should therefore default to ‘6:45 pm’ and allow us time to prepare the meal. There has to be a way to set your behind the scenes programming for the clock that when the time they are ordering is less than 15 minutes the clock should not allow them to order unless they select a later time frame.

Answer
Hardy Singh 3 years ago

You can set up minimum pickup time on the Zenpepper admin page under throttling settings. 

+2
Completed

Cancel Web Order instructions

Brad Bryant 5 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 2 months ago 1

Add instructions to the order confirmation that inform the customer that if they need to cancel or make edits to their order to call the store. Needs to have the phone number on the screen. It's not common but we have had some people try to cancel orders via email

+1

Linga OLO - Membership Price Levels

Alex Myers 4 weeks ago in ONLINE ORDERING updated by Hardy Singh 4 weeks ago 0

When creating a membership plan and associating it with a different price level. The membership price level does not work in online ordering. The online price level is locked to a singular price level

+1

adjusting payments for online orders

2 Ton Tony 1 year ago in ONLINE ORDERING updated by Product Engineering 1 month ago 0

Customer orders online for pickup but actually wants delivery.  They owe delivery fee and I can't adjust payment.  Is there a way to add the delivery fee to their order and turn it into a delivery from a pickup? 

+1

Online ordering Category Customization / Display groups

ryan fogarty 2 years ago in ONLINE ORDERING updated by Product Engineering 1 month ago 0

Need the ability to customize the menu item / category display on Zenfoody.

The ability to show display groups or customize in some way.  Making a display group such as FAVORITES or POPULAR ITEMS and have that reflect on online ordering

+1

Send an Unpaid INVOICE to Customers to pay

Pizzati 2 years ago in ONLINE ORDERING updated by Product Engineering 1 month ago 0

We have a lot of scenarios where we need to send an invoice to customers where customers see the invoice and pay it (same idea as paypal payment as an example).

Example, customers order a big order online and pay for it, then during their event, they order on the phone and ask us to send them an invoice. Another scenario, we cater food for trusted customers who we worked with a lot and the ask to send an invoice for them to pay. 

I know I can make the order online or on the POS and take the payment over the phone using their card, but that is not convenient for so many customers. 

+1

Customize online order confirmation email

Gerardo L 2 years ago in ONLINE ORDERING updated by Product Engineering 1 month ago 0

Please add options to customize the online order receipt.

+1

Zenfoody Banner Image looks terrible

ECS 2 years ago in ONLINE ORDERING updated by Product Engineering 1 month ago 0

The banner image looks very distorted on computer screen and even worse on iphone. If we could add a specific image size that resizes with different screen size that would be the best option