In our existing POS, we can design and use items like a "Service Charge", which is taxable and very much like your 'hard-coded' Delivery Charge. We're currently able to create, modify, or delete these items as required. As such, we have no "Delivery Charge," but we do have a "Service Charge," that applies to special orders and/or groups of 6 or more. This 'fee' can be applied either as a 'set' or 'fixed' amount, or as a '%' of the entire ticket. Another example would be, supposed I wanted to implement a "Carry-Out fee?" Or a "baggage fee?" Or any other type of "service" which is taxable. Currently, more than 30% of our orders have some type of 'fee' associated with it, while we have ZERO delivery fees.

The Delivery Charge should be able to be toggled on or off, not hard-coded.

We should be able to add other service fees, or fees in general, much like we do menu items and taxes.

Hello,

when a user is logged in (not as a guest) and goes to the checkout screen, there is Add/Edit buttons. The location is confusing and a lot of customers call us saying they can't place and order and the reason they thing these buttons are for the email. Maybe you should put them under Phone Number label and above the text field to make it clearer it's for the phone number?

Sam's Subs and Pizza requested the following feature to be implemented to Linga POS:

• To be able to apply Convenience Fee for Pick Up Orders ONLY

Loyalty Balance online will not be shown in the order screen where you attach the customer.
Partner also does not want the Loyalty to show on the OLO page and customer should not be able to make the payments using the Loyalty on the OLO but they should be able to redeem in-store on the POS.

Partner is looking for an URL for sign in page for Online order.
They want to create a hyperlink of sign in URL on their website so that whenever customers clicks on the hyperlink, it redirects fist to the zenfoody sign in page.
It should be like https://esteesmuchoperro.zenfoody.com/login
After the OLO link it should be /login to login to the OLO website

Maybe I'm not understanding the right way, but there has to be an option to make multiple menus. I have all my lunch items available during dinner and dinner items during lunch for online ordering. And setting limitations for CHOWLY integrations doesn't work either. So im stuck with one large menu all day, and its not working.

On online ordering could it show something more clear to let know the customer if they doing pickup or delivery not just the Orange Highlight button. Something More visible to tell them they On delivery or pickup page for example to them don't have to scroll down to start ordering and probably make it more customizable to add colors, emojis change Theme etc. 

When a customer places an order at a store that is part of an enterprise account, it should be an option to have the customer added to ALL stores on order. We have a client now that has to manually export and import all customers in order for the customer to be present on each store. This is huge for loyalty module. 

Order Notes that arrive in LINGA POS from web ordering are displayed on the payment receipt, but are NOT displayed in the POS and on the Kitchen receipt.

Linga Support's response was that it was due to: Order Notes at the modifier level issue.

We are sending a feature request.

We want to display Order Notes from Web ordering in any way they come (modifier level, item level, the whole order level)Thanks

The max is what is needed here, especially with Chowly or other olo integrations. It did exist before the new back office came out. E.g., Sub cheese would be an optional modifier; if you have 4 cheese options in the group with no max rule, the customer could add all four. Basically setting you up for a service failure or customer disappointment. Many optional modifiers need to be capped, especially on a customer-facing menu like Chowly or, for us, our own digital ordering platform.