LINGA — Feature Request Forum

+5
Completed

special hours functions for Online Order

Brad Bryant 5 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 2 months ago 3

Let Admins put in special hours in the Web Order back end. See example in image of how doordash accomplishes this.

Image 132


Answer
Hardy Singh 2 years ago

This feature is released to production in the new BO, OLO store settings. 

+4
Completed

United States vs European Calendar

spencer black 2 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 2 months ago 3

When ordering through a sites OLO Zenfoody site, we see the European version of the a monthly calendar, indicating the start of the week is MONDAY

Almost all United states calendars start on Sunday instead of Monday.
We have instances of customer placing orders for the wrong dates due to this calendar issue.


Can we get a bit option to flip the calendar to the US version instead of the European version?

Answer
Hardy Singh 2 years ago

This change is completed and released to production. 

+4
Completed

Show loyalty balance on Zenpepper page under profile section

John Kumar 3 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 2 months ago 1

Show loyalty balance on Zenpepper page under profile section

+4
Completed

Holiday Hours - OLO

ECS 3 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 2 months ago 2

The ability to schedule "Closed" days such as Thanksgiving, Christmas, etc. So that Online Ordering is off for those specified set days.

Answer
Hardy Singh 2 years ago

This function is released to production in our new Backoffice UI. 

+4
Completed

format for credit card OLO

Joyce 4 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 2 months ago 3

I have had many customers that have requested that a 'ghost' format (MM/YYYY) be shown in the credit card information box when placing an online order. It is very confusing because they are not sure to enter a 4-digit year or 2-digit year. Also there should be a format for entering a card number. Many people type their card number in 4 digit blocks. It is very difficult to type a 15-16 digit string and many people get frustrated and therefore abandon the process. Maybe an 'auto-format' for the card number to include a space after every 4 digits (#### #### #### ####)?? Or with an AMEX card do an auto-format such as #### ###### #####. This would help with card validations and many frustrated customers.

+4
Completed

determine a wait time for pickups with online ordering pickup times

Joyce 5 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 2 months ago 1

if a person places an order at 7:00pm and selects pickup at 7:05pm the system will default out to be a specific time and say 'I am sorry the order will not be available till 7:20pm). there should be a way to change that on our end. If we are slammed on a Friday night I would like to change that to 45 minutes. as of now a customer can elect to pick up a dinner order in 5 minutes which is never do-able

+4
Completed

Web Order - Required Fields

Jeff 5 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 2 months ago 2

My customers are doing curbside pickup. Besides required fields of Name, Address, Phone Number , etc.  We need Make, Color of Vehicle picking up the curbside order.  We also need pickup time.  All of these would need to print on the Kitchen receipt.

+4
Completed

Text Notification- For online orders

Bao Phan 5 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 2 months ago 2

Need the following alert to be triggered to the phone number associated with the customer when he completes the online order:

*. Text the Customer when the order is SUBMITTED

*. Text the Customer when the order is READY 

+3

Have the Kitchen/Expo Ticket print a PAY or NOT PAID option for Pick-Up/To-Go/Delivery Tickets

Manny Jimenez 1 year ago in ONLINE ORDERING updated by Product Engineering 1 month ago 0

When a sight has multiple people handling Phone Orders.  Sometimes customer would like to come in and pick-up & pay for their orders (Phone To-Go) or Pay Cash upon delivery aka COD (Cash On Delivery not Call Of Duty). We need something easily identifiable at the Top or Bottom of the Kitchen/Expo Ticket or the Printed Receipt (above or below the customers address) in easy view of the employees view, where it can say [PAID by (insert payment type here)] ex [PAID by CREDIT CARD], [PAID by GIFT CARD] or keep it simple [PAID] or [NOT PAID]

+3

Allow items that are hidden in online order to be shown in QR order

Jackson Spaugh 2 years ago in ONLINE ORDERING / VIRTUAL KIOSK updated by Product Engineering 1 month ago 0

The "Hide in Online Order" toggle hides items in both Zenpepper and QR Order, which makes the Virtual Kiosk fairly limited in what it can do. We have a "Hide in Kiosk" Toggle, but that's for the physical (and at the time of writing this, unsupported) kiosks, not QR order/virtual kiosk.