Hey there,

When a customer places an order with us and goes to the payment screen, he needs to click on the tips percentage or custom tips to add an amount. The problem is that some customers just try to click on the "0.00" before clicking on the "custom amount" button, and as it doesn't work, they don't leave tips.

Is there a way I could change the default tips amount from "no tips" to "10%" for example? We did some research on other websites and that's what most of them do.

Currently, online ordering deducts items on the 86 list. This works great for current day orders. Future orders for following days depletes from the current days 86. Can this be changed to reflect the deduction on the date of the future orders fulfillment?

A Combo discount was created in the Mix and Match and this discount shows in Ipad as well as in the OLO.

This is an IN-HOUSE ONLY discount and it should not be available OLO. Can you please hide it OLO? Thanks

The ability to deselect included modifiers in online ordering, the same way you can on the POS. This would eliminate the need for "no" prefixes and "no" modifier groups. It would look better on OLO and the kitchen ticket. 

Can we make a requirement to a customer must provide a phone number to complete an online order?

Team,

Could you please add shift timings for zenpepper/call centre, similar to our Linga back office timings.

Thanks & Regards,

A back-office option to disable/toggle the ability for customers to leave notes on Zenpepper

In our existing POS, we can design and use items like a "Service Charge", which is taxable and very much like your 'hard-coded' Delivery Charge. We're currently able to create, modify, or delete these items as required. As such, we have no "Delivery Charge," but we do have a "Service Charge," that applies to special orders and/or groups of 6 or more. This 'fee' can be applied either as a 'set' or 'fixed' amount, or as a '%' of the entire ticket. Another example would be, supposed I wanted to implement a "Carry-Out fee?" Or a "baggage fee?" Or any other type of "service" which is taxable. Currently, more than 30% of our orders have some type of 'fee' associated with it, while we have ZERO delivery fees.

The Delivery Charge should be able to be toggled on or off, not hard-coded.

We should be able to add other service fees, or fees in general, much like we do menu items and taxes.

Account-Pizzaman Pikesville (merchant-Bishnu) requested the following features to be implemented

1. Separate pricing for delivery and pickup orders.
2. Menu segregation based on order type (Delivery vs. Pickup).
   1. When a customer selects "Delivery," they should not see the pickup menu.
   2. When a customer selects "Pickup," they should not see the delivery menu.
   3. In other words, he wants full separation between the menus for each order type in the online ordering system.