+10
Completed

OLO Suspend Order Type

Mike Warren 4 years ago in ONLINE ORDERING updated by Product Engineering 2 months ago 1

OLO - There is no easy nor efficient method to temporarily disable/turn off/suspend either Pick Up or Delivery OLO.  You have to log into the back end, click Web Order, Change Settings and then uncheck an Order Type and save.  Other option is to mark the Store as Closed within the Hours section.  Re-enabling either resets the hours back to default instead of saving the previously used hours meaning you have to update the hours every time you need to adjust the order type.  This is very inefficient and troubling to customers.

Desired Outcome:  Put a radio button within Operations on the POS front end to turn off or suspend a particular order type for OLO.  Needs to be a lot more accessible than what it currently is and needs to work more efficiently.  Thank you.

GOOD, I'M SATISFIED
Satisfaction mark by Mike Warren 2 months ago
Completed

Hi Mike, 

In POS Operation screen, if you disable the Weborder option, then weborder will be disabled and will not allow user to place order until the option in enabled. 

Please contact support for further assistance, if required