LINGA — Feature Request Forum

+4

COPYING MODIFIERS with all the Options

Manny Jimenez 2 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 2 months ago 0

When building modifiers have the option to ‘Copy Modifiers” with all the previous Modifiers “Pre-Fixes and Serving Sizes”.

This will come in handy when building complicated Menus such as Diners.


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+4

House Tips / Retain Credit Card Tips

Danny E 2 years ago in POS / RESTAURANT POS updated by Product Engineering 3 months ago 0

We need a way to retain a percentage of credit card tips for the house, to cover the cost of processing those tips.

Right now the closest you can get is with Service Charge on tips. This is no good for 2 reasons:
1. It makes you select what type of card you are running at time of payment, an additional step that will annoy most customers.
2. It doesn't work with Surcharge or Dual Pricing, so it's useless.

Ideally you could just put a % of credit card tips that is retained by the house without having to turn off any other settings or service charges.

+4

disable hold and fire functions

Mark Amaral 2 years ago in POS / RESTAURANT POS updated by Product Engineering 3 months ago 1

The ability to turn off the hold and fire functionality in roles. I have a customer that doesn't want their servers to be able to do that.

+4

deleting credit cards forTokenized and for QuickPay in on line ordering

Joyce 2 years ago in POS updated by Product Engineering 3 months ago 1

I am requesting a way that we can delete old saved tokenized cards ourselves without having to contact support. Also many customers are requesting they can delete old credit cards that they have saved in the QuickPay in online ordering. Many programs offer this ability and I have no idea why Linga doesn't

+4
Planned

Scheduler: Allow for a weekly template when creating schedules.

Alex Myers 2 years ago in ADD-ONS / SCHEDULER updated by Hardy Singh 3 months ago 2

When creating a schedule, there is no option to copy the previous week or save it as a template. 

+4

Pre-Auth on any Service Type

Danny E 2 years ago in POS / RESTAURANT POS updated by Product Engineering 3 months ago 1

Why not have Pre-Auth in Options for any service type?


Especially Table Service, since a lot of bars use the table layout instead of the bar tabs because they need to know where to run food.


Spinoff of this request:

https://requests.lingapos.com/communities/1/topics/643-ability-to-pre-authorize-on-table-service

+4

Table / Item Transfer / Merge / Split Reports

SEan Rowland 2 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 3 months ago 0

Currently we have a huge security risk in Linga POS system around transferring of Tables and Items on the POS

We need some sort of reporting where we can track these

  1. Issue An Item like Coffee gets transferred from Table 1 to Table 2 server/cashier/manager prints the bill gets pay, Server/cashier/manager then transfers the Coffee off Table 2 to Table 3 before closing Table 2 and then pockets the money for Coffee on Table 2, this is repeated on and on by the same server/cashier/manager

Require the following reports:

1.1 Which Items were transferred – Item Description, amount, Employee the item originated from, Table the Item originated from, how many times was it transferred, who was the employee authorized, Which Table to it end on, which employee did it end on,

1.2 Need an Audit trail also showing each time the item transferred Item Description, Amount, Table Start, Table Transferred too, Time transferred

  1. Split Tables

2.1 Table split, Items transferred on the split,

2.2 Split transfer if table was split was it transferred and to whom

  1. Table Transfers

3.1 Which table was transferred / Merged, where was it transferred , Amount of transfer who authorised ect..

  1. Tips

4.1 Need to be able to restrict the tips by % of Check on each payment type. Employees are currently able to enter tips greater than the check total, scenario here is a employee receives a tip goes to the manager asks him to delete items off a check after customer has paid, then closes the check with the full payment amount getting a larger tip than original amount

4.2 Need a 1 pager report for Employee tips specifically if store collects tips and does tip distribution

+4

Mass Force Void during close day should have a confirmation, and not allow users to void transactions with payments

Brad Bryant 2 years ago in POS / RESTAURANT POS updated by Product Engineering 3 months ago 0

During Close Day there is a function that lets users "Force Void" active checks. There are a few issues that come up with this function. 

1) There is no confirmation warning the user that they are about to instantly void ALL active checks.

2) The Force Void creates report discrepancies. It appears that the voided transactions are still included in the reports. In the case where a closer accidentally voided $200 worth of online transactions we see that they still got paid, even though now that payment history is gone in reports(I notice that some sales figures still accounted for the payments, just not any payments, or menu Item reports)

3) I think the application should force users to resolve ANY transactions that have payments within the transaction itself. The close day has a transaction list, this should guide the user straight to the transaction to resolve

4) Our stores typically close all cashiers before going through the close-day checklist. If there is an active check the close all cashiers button will bring up the mass void function before they can even see the active transaction list leading to an accidental mass void instance. That transaction list should show up here so it can be resolved otherwise we will run into issues again.

+4

SPREADSHEET INACTIVATE COLUMN

Mark Amaral 2 years ago in BACKOFFICE updated by Product Engineering 3 months ago 0

So when you pull a spreadsheet it would be nice to have a column labeled inactive. Then if we put say "yes" in a cell  in that column it will move that item to inactive. Also, a way to pull an inactive list with the same column to bring it back. Right now my customer gave me over 150+ items to remove so I'm having to go one by one to remove. Whereas a spreadsheet would be so much easier.

+4

Restrict Payment Type by Node

Jackson Spaugh 2 years ago in POS / RESTAURANT POS updated by Product Engineering 3 months ago 0

A Partner and I were talking yesterday about how do we prevent employees from marking a transaction as paid with cash when there's no cash drawer present at the station. We can restrict payment type by role, but preventing certain employees from taking cash completely is a little ridiculous. If we could lock out certain payment types by node, that would be fantastic.