It is essential that managers, or at the very least admins have access to see the login pin of the employees.
Basic feature to change the whole procedure of having to adjust hours. 

Willing to provide specific use cases. 

Heartland & Clover both have this functionality. I have full access to both without signing any NDAs so please do ask questions.

So under Reports: Employee: Labor my customers are asking for overtime hours to be shown in the report. I know you have it in OT Based Payroll. But using that report generates a huge list of information. what my customer is looking for is a regular hour and overtime hours column that adds up to the "Hours" column. so he can send this to his bookkeeper. So how the labor report is set up right now ie EMPLOYEE ID: NET SALES: HOURS: LABOR: % OF NET SALES: LABOR PERCENTAGE: SHIFT STATUS.. So all he leaves on is Labor Hours. Then he digs threw the other reports to find the overtime hours and hand writes it to the left of total hours.

So can you add Regular Hours and Overtime hours to this report? So the order he would like to see would be something like this. EMPLOYEE ID: NET SALES: REGULAR HOURS: OVERTIME HOURS: HOURS: LABOR: % OF NET SALES: LABOR PERCENTAGE: SHIFT STATUS. Would even be better if you could combine the weekly and daily processes together.

We need to make things easier for our customers not make them work for the data.

Thank You

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Please add a setting to display number of guest on the kitchen ticket. 

It helps the kitchen staff serve dishes according number of guests, so they know if they need to put 10 shish kebabs on one plate or 5 plates. 

The ability to schedule "Closed" days such as Thanksgiving, Christmas, etc. So that Online Ordering is off for those specified set days.

This one a pretty simple the up and down buttons for editing a clock in/out event are fine to have but make it so we can just type it as well. Easier than sitting there clicking up on the minute side many times.

I have had many customers that have requested that a 'ghost' format (MM/YYYY) be shown in the credit card information box when placing an online order. It is very confusing because they are not sure to enter a 4-digit year or 2-digit year. Also there should be a format for entering a card number. Many people type their card number in 4 digit blocks. It is very difficult to type a 15-16 digit string and many people get frustrated and therefore abandon the process. Maybe an 'auto-format' for the card number to include a space after every 4 digits (#### #### #### ####)?? Or with an AMEX card do an auto-format such as #### ###### #####. This would help with card validations and many frustrated customers.

Do you have a report that will give me the sales transactions by employee with a breakdown of side cc by card type with a total quantity and amount at bottom? I have managers who need to reconcile each employee transaction by card type. If there are hundreds of transaction in a day, it's very hard to calculate each cart type for each employee like how many visa transaction did employee A have and what is the amount for Visa for that employee. It's very time consuming. The transaction report is almost there but not very easy to work with without the employee filter.

The ideal report would be the transactions report sort by employee filter added. That way they could pull up only one employee at a time and get total at the bottom. Also it needs to have quantity of card type at the bottom.

You should also allow the top headings like

to be sortable by the column I want. For example if I click on card type, it will put all visa together and mastercards together, etc...If I want to sort by amounts or by check number, I would simply click on column header.
Thank you,

if a person places an order at 7:00pm and selects pickup at 7:05pm the system will default out to be a specific time and say 'I am sorry the order will not be available till 7:20pm). there should be a way to change that on our end. If we are slammed on a Friday night I would like to change that to 45 minutes. as of now a customer can elect to pick up a dinner order in 5 minutes which is never do-able