Given I am Linga ROS/Maxxpay merchant

When I Pre-Auth a credit card on a Bar Tab order

Then I should see the cardholders name automatically added to the 'Customer Name' field.

Given I am a Linga ROS/Maxxpay merchant

When I visit the Back Office

Then I should have options to configure if the cardholder's first name, last name, or both are added to the 'Customer Name' field.

Currently when ordering using the the Pizza Module it just list the toppings with a notation at the end of the Modifier indicating if its left (1/2 L) or right (1/2 R) and nothing if its the whole pizza. See Attached Pic

Can we have the module prompt 1st Half / 2nd Half / Whole Pie and list them together

EX: using the same options as the pic attached and if you set the Cut to 4 then it should use the word quarters (1st Quarter / 2nd Quarter etc…

-XL PIE PIZZA

    Thick Crust

— Whole Pie (< this should be in bold)

    Black Olives

        Pepperoni

        Sausage

— 1st Half

        Mushrooms

        Bacon

— 2nd Half

        Cheese

        Chicken Cutlet

        Eggplant

On the GO app Modifiers should be visible.  How do you ever know if you choose the right thing?  I'd want to review the order before I send it to the kitchen!  

Merchants need to have the customer receipt printed automatically on the Front Receipt printer whenever To Go or Web orders are placed. This allows the staff to quickly attach the receipt to the to go/web orders and confirm if its been paid or not. 

Right now, they are having to go back to the POS to confirm if its been paid and if not, print the receipt and have the customer pay. It is slowing down the operations for busy operators and restaurants.

NAMSCORP has requested the capability to unassign a delivery driver & return the order into an "unassigned state" when an order is accidentally assigned too early for delivery. This is on behalf of their merchant, Al's Pizzeria. 

Currently, you are only able to assign the order to a different driver.

NAMSCORP has requested the capability of changing a delivery order to a future order on behalf of their merchant, Al's Pizzeria. 

Ex Scenario: Employee is taking an order over the phone & the customer does not specify that the order is for a future date, not the present date. There is no way to change the current delivery order to a future order - needs to be voided & taken from the beginning. 

Summary:
We would like to request the addition of abandoned cart tracking functionality within the Linga Online Ordering system.

Description:
Currently, the system does not provide visibility into carts that customers begin but do not complete. This results in lost sales opportunities and limits the ability to troubleshoot issues customers may encounter during checkout.

With abandoned cart tracking, the system would:

1. Capture and store customer information (name, email, phone) once entered in the checkout process.

2. Track items that were added to the cart but not purchased.

3. Provide reporting/analytics so merchants can view abandoned cart trends (number of abandoned carts, value of abandoned carts, recovery rate, etc.).

4. Optionally, allow automated or manual follow-ups (e.g., email/SMS reminders with cart details or promotions).

5. Help identify and troubleshoot ordering issues by showing where in the checkout process customers are dropping off.

Business Value:

• Helps merchants recover potentially lost revenue.

• Improves customer engagement and retention.

• Provides actionable insights into customer behavior during the checkout process.

• Assists support teams with diagnosing and resolving ordering issues.

• Enhances competitiveness of the Cloud POS Online Ordering platform.

There needs to be a direct integration for DoorDash so we can stop using third party aggregators. There is one for DoorDash Drive already, so why not DoorDash too? 

Partner requested the ability to have a dark mode on the POS like we have in the BO. 

Some enterprises do not want customer profiles to be linked to just one of their stores. When a customer profile is created from the POS, it is only linked to that store. The enterprise admin will then have to export, update all of the customers data in excel to be linked to all stores, then re upload. Can we add a option to automatically link customer accounts to all existing and newly created stores?