LINGA — Feature Request Forum

+3

Downloadable (CSV, Excel, Google Sheets) Daily breakdown of Dashboard Metrics

KJJ 1 year ago in BACKOFFICE updated by Product Engineering 3 months ago 0

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Can a daily line item breakdown be available for download that lists the same metrics that are shown on the Dashboard?  Currently when a week or month is selected, the metrics are combined without the option to show day by day so its easily able to copy and paste.  COGS for example, you have to click each day and load the metrics to get daily COGS percentage, same for ticket count. Similar to how the system breaks down Net Sales by day but include COGS and transaction count.  See photo

Please reach out with any questions, I'd love to support this initiative in moving forward.

+3

export itemized receipt as a PDF from BO

Jackson Spaugh 1 year ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 3 months ago 0

In the backoffice, there is the ability to export receipts from the transaction report, but this receipt does not include the items that were purchased. 

Please add the ability to export the itemized receipts from the BO instead of having to print each one that is needed from the FOH. 

+3

ADD ORDER TYPE AMOUNTS TO SALES SUMMARY REPORT

Manny Jimenez 1 year ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 3 months ago 1

Have actual numbers visible instead of the Graph or at least the option to select [Report or Graph] as an option

+3

Set menu categories by node or user role or revonu center

matt dorzok 1 year ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 3 months ago 0

We need a way to have different menus based on categories, by node, user role, revenue center or something.

+3

Stop Cash Drawer from Opening for Servers (or other specific employees)

Danny E 1 year ago in POS updated by Product Engineering 3 months ago 2

At many locations the bartender(s) need the drawer to pop when they do a cash sale but the servers are self-banking and should not have access to any drawer.

However, taking a cash payment will still open the drawer for them.

We need a way to disallow specific employees or preferably specific roles from having the drawer open for them.

+3
Planned

Option to send Order to Kitchen only after payment is completed

Brad Bryant 1 year ago in POS / RESTAURANT POS updated by Product Engineering 3 months ago 3

We received a complaint that the order gets sent to the kitchen after a partial payment. Instead, can we have the option to send an order to the kitchen only after the balance reaches $0.00? This way the scenario where the kitchen picks up the order when there are not enough funds can be avoided. 


We will still have the ability to manually send the order to the Kitchen by selecting "Order" at staff's discretion so there should be no loss or issue with this change.

I think this can be a toggle option so if any business wants it to send on the first payment they can still do so. 

+3

QUICK DELIVERY OPTION

Manny Jimenez 1 year ago in POS / RESTAURANT POS updated by Product Engineering 3 months ago 2

Have the ability to Take Delivery Orders and have the ability to close the check without having to Select a Driver and clicking on Departure / Arrival



Take a DELIVERY ORDER over the phone. Take their Payment info over the phone and select submit to close the Check ASAP.

+3

Label Printer Font Size increasing

james patel 1 year ago in POS / RESTAURANT POS updated by Product Engineering 3 months ago 1

The current font size is small when it comes to large bottles and cups. The format that we can select is just Elite, Emphasis, 2 width, Normal instead of this we would like to have increase size in number and that can help us more to print the fonts bigger

+3

Have the Kitchen/Expo Ticket print a PAY or NOT PAID option for Pick-Up/To-Go/Delivery Tickets

Manny Jimenez 1 year ago in ONLINE ORDERING updated by Product Engineering 3 months ago 0

When a sight has multiple people handling Phone Orders.  Sometimes customer would like to come in and pick-up & pay for their orders (Phone To-Go) or Pay Cash upon delivery aka COD (Cash On Delivery not Call Of Duty). We need something easily identifiable at the Top or Bottom of the Kitchen/Expo Ticket or the Printed Receipt (above or below the customers address) in easy view of the employees view, where it can say [PAID by (insert payment type here)] ex [PAID by CREDIT CARD], [PAID by GIFT CARD] or keep it simple [PAID] or [NOT PAID]

+3

Notifying each kitchen ticket that other printers received tickets on the same order

rgainey 1 year ago in POS / RESTAURANT POS updated by Hardy Singh 3 months ago 2
  • Currently there is no alert on a kitchen ticket that there are items on another printer for the same ticket. Merchants with multiple kitchen printers often do not want every item printing on every printer, but DO want to know when a ticket has items on other printers. For example: a restaurant has a kitchen printer and a pizza printer. When the kitchen receives a ticket, they need to know that a pizza is on the same  order to properly time the food with the pizza. So the kitchen ticket can just identify that there is also item(s) on the pizza printer. However, the kitchen does NOT want to get all the pizza tickets that do not contain items for the kitchen. Other systems I am familiar with will notify each printer that there are items for the other printers on the ticket.