LINGA — Feature Request Forum
Rename Tip Amount as Additional Tip (Android)
As currently works on iOS, in the event an auto gratuity is added to a check, the Tip line description on an authorization slip is changed from Tip to Additional Tip for Android
Edit Forced Punch In / Clock In
It would be useful to edit an in punch without having to wait for that user to be clocked out.
Some owners (like one I just spoke to, for instance) are there early in the morning but leave before that employee might be punching out. They'll have to remember to come back later and edit in punches before finalizing payroll.
Menu/Database Backup
We've had a few times where customers go in and make a bunch of changes that they didn't think through then they need help undoing the changes which results in a lot of wasted time.
It would be awesome to add a function under reports to send an email of the database with options for daily, weekly, monthly or what not. I wouldn't expect Linga to store all that data on the database side but if it's emailed to either the dealer or store owner, it's up to us to save/protect that data.
Disable Auto Batch settlement for non-tip adjusted transactions
Our merchants frequently experience auto batch settlement when there are transactions without proper tip adjustment. This mostly happens during Internet outages. The issue is if the Internet service resumes and auto batch is turned on all transactions will batch including those still needing tip adjustment. This creates a lot of work for the merchant, the Linga support team, and the Hybrid payments team Or processor. If there was somehow an option to omit non adjusted transactions from the batch, this would be and amazing feature.
ability to screenshot an ipad
for support it would be great if we could screenshot the ipads from the back office dealer portal, so we can see exactly what they're seeing on the screen in the store. I understand we cant control the ipad remotely but a screenshot would help when they have issues with batches offline etc.
Heartland Restaurant has this feature so i know its possible.
Minimize Number of printer reroute rules
In order to minimize the number of rules required for printer rerouting, it would be awesome to be able to create a rule and select all the roles or nodes included in that rule. We currently have to create the same rule multiple times for every role or node which can be a lot to create/manage. See image below.

Ability to have two different photos for items, one for POS and another for ONLINE
Please add the ability to add two different photos for items, one for pos and one for online, or a toggle that turns off POS image but keeps online photo
We Need a TRAINING MODE for both iOS / Android
Our biggest competitors have this feature and people looking for a NEW solution over their Legacy System are used to having this system (Aloha, Micros, Aldelo, Revel, Lightspeed/Breadcrumb and TOAST)
This allows the restauranteur to better train their new FOH Statff (Server/Cashier/Bartender etc…) to use the system and helps minimize costly mistakes with both cash and credit card transaction as well as staff turn over.
This can be a JOB CODE Called FOH TRAINING. This can be a permanent Job Code which can’t be deleted or adjusted.
While having this “FOH TRAINING” Job Code this is what happens when they use it:
- Allows for employee to Clock in / Out - Keeps track of the "Training Staff Members" clock in/out time.
- Any and all sales performed under this FOH Training, do not add to the sales.
- the phrase "TRAINING CHECK - DO NOT PAY" Shows on the Top and Bottom of the Customer Check when they print it out.
- When teaching staff to close "Cash Payments" gets replaced with “TRAINING CASH” either way does not add to the Cash Sales
- Same with Credit Cards - Where it will ask for a card but will not Charge the card so they can go through the process of inserting/tapping a card and learning how to enter the Tips. Gets replaced with “TRAINING CREDIT CARD” and does not add to the batch.
- CASHIER-OUT (Check-Out) allows the trainee to go through the process of doing a Cashier Out and start getting familiar with the process. Learning how to read the Cashier Out Report
OR Have a Toggle Switch on an iPad or Android Tablet to put the Tablet into "TRAINING MODE" and not sync with the other Tablets with the Same features above. Have this Toggle Accessible only by having Permission under Job Code granted to a Manager/Supervisor
OLO Coupon
The ability to enable a one time use coupon code. This feature would be tied to the customer's loyalty account and would only let them use the code once.
Allow items that are hidden in online order to be shown in QR order
The "Hide in Online Order" toggle hides items in both Zenpepper and QR Order, which makes the Virtual Kiosk fairly limited in what it can do. We have a "Hide in Kiosk" Toggle, but that's for the physical (and at the time of writing this, unsupported) kiosks, not QR order/virtual kiosk.
Customer support service by UserEcho