In order to minimize the number of rules required for printer rerouting, it would be awesome to be able to create a rule and select all the roles or nodes included in that rule. We currently have to create the same rule multiple times for every role or node which can be a lot to create/manage. See image below.

Please add the ability to add two different photos for items, one for pos and one for online, or a toggle that turns off POS image but keeps online photo

Our biggest competitors have this feature and people looking for a NEW solution over their Legacy System are used to having this system (Aloha, Micros, Aldelo, Revel, Lightspeed/Breadcrumb and TOAST)

This allows the restauranteur to better train their new FOH Statff (Server/Cashier/Bartender etc…) to use the system and helps minimize costly mistakes with both cash and credit card transaction as well as staff turn over.

This can be a JOB CODE Called FOH TRAINING.  This can be a permanent Job Code which can’t be deleted or adjusted.

While having this “FOH TRAINING” Job Code this is what happens when they use it:

1. Allows for employee to Clock in / Out - Keeps track of the "Training Staff Members" clock in/out time.
2. Any and all sales performed under this FOH Training, do not add to the sales.
3. the phrase "TRAINING CHECK - DO NOT PAY" Shows on the Top and Bottom of the Customer Check when they print it out.
4. When teaching staff to close "Cash Payments" gets replaced with “TRAINING CASH” either way does not add to the Cash Sales
5. Same with Credit Cards - Where it will ask for a card but will not Charge the card so they can go through the process of inserting/tapping a card and learning how to enter the Tips.  Gets replaced with “TRAINING CREDIT CARD” and does not add to the batch.
6. CASHIER-OUT (Check-Out) allows the trainee to go through the process of doing a Cashier Out and start getting familiar with the process. Learning how to read the Cashier Out Report

OR Have a Toggle Switch on an iPad or Android Tablet to put the Tablet into "TRAINING MODE" and not sync with the other Tablets with the Same features above.  Have this Toggle Accessible only by having Permission under Job Code granted to a Manager/Supervisor

The ability to enable a one time use coupon code. This feature would be tied to the customer's loyalty account and would only let them use the code once.

The "Hide in Online Order" toggle hides items in both Zenpepper and QR Order, which makes the Virtual Kiosk fairly limited in what it can do. We have a "Hide in Kiosk" Toggle, but that's for the physical (and at the time of writing this, unsupported) kiosks, not QR order/virtual kiosk. 

Please add the ability to toggle on/off modifier quantity print. As of right now if you order an item 3 times it will print:

3 Item

3 modifier

3 modifier

the toggle switch will should print

3 item

  modifier

  modifier 

ZenPepper Web interface looks very out dated (at least 10 years ago). The UI has to be more attractive to customers and look more modern. 

I understand that customer texting is available when an order is complete from the KDS screen.  In some situations (no KDS or an item that does not need to be sent to the kitchen) it would be convenient to send the text message from the Phone Order screen or from within the check by changing the POS custom buttons on the bottom of the check screen.  

Our merchants are in need of seeing the closed checks after the day is closed. Currently it’s only possible in the BO but we need this for FO also. Similar to refunds where you can find the checks, there needs to be a same way for Closed checks.

They also need to have the option to refund, return and void and it would work similar to Returns.