Automatically assigning the customers name from the card to the tab. Right now the bartender has to remember to do it and it’s a whole other step.

Customers are getting charge backs due to no 3d payment verification or any kind of secure payment system on the zenfoody site. Chargebacks can’t be fought at all due to thi.

Hi,

A permission for disable the POS Sign Out option for employees. 

The modifier quantity should not be displayed in the kitchen receipt.

Partner has addressed how complex and back and forth the process is between a Cashier and Customer on a POS & CDS set up. Partner would like the process to be smoother and the cashier shouldn't have to walk the customer through the checkout on the CDS per his recent experiences. Occurs the same on iOS and Android.

Partner suggests that once the card button has been hit on the merchant side, the customer should be able to present their payment method on the device, then the tip screen should appear, then a submit or continue button, lastly the receipt screen. This would make the checkout process much smoother and less confusing.

The Tips and Gratuity section is pretty confusing with numbers that don't add up.  This is a new site and they charge 3% to the credit card tips, but the math isn't mathing.

If there is a gratuity on a check and that check is paid with a CREDIT CARD then the Tip Charge should apply to that Gratuity.

If there is a gratuity on a check and that check is paid with CASH then there is no Tip Charge needed.

Can you please reformat the [TIP / GRATUITY] section to show as the example.

Added Bonus if the Server/Bartenders can have their CC Transactions listed above the [SUMMARY] section.  This will allow them to see if there is a mistake or if they missed any.  Every system from Aloha to Toast  has this.  The more familiar we make the reporting the more comfortable the customer will be and less phone calls we will receive 

Check No.  Amount    Tip/Grat      Total

1-009         $90.00       $20.00       $110.00

2-017         $115.00     $40.00       $155.00

1-099         $40.00       $0.00         $40.00

Currenlty from Loyalty accounts visible in store and the back office there is a birthday field but no way for our customers to enter their birthday. We'd like to be able to capture customer birthdays on Zenfoody Online Ordering, and the Custom App, and  be able to offer Free drinks(or other discounts) on their brithday.

1. Custom App & Zenfoody Online Order should ask the customer to input their Birthday on sign up.
   1. If a customer has already signed up the app should ask them to input their Birthday on feature release.
2. Ability to tie discounts to the Customer Birthday fields for promotions
3. Push Notifications on Mobile App to notify the customer they have a birthday promotion available
4. Email notification to notify the customer they have a birthday promotion available

Can we make a reverse of the hide. I have a customer that wants a more dumbed down version of their Modifiers for there Kiosk and Online ordering. So I want ot make new Modifier groups to be only seen from the Kiosk and Online but not show up for the normal employees.

We need to be able to disable the sign out button on the FOH,

Servers keep signing out and manager does not know how to sign in

Gratuity is being calculate differently in UK and we need this changed ( or given possibility to change it via Back Office ) so can make sure it calculates Gratuity on the totals, tax included.