LINGA — Feature Request Forum
Customer Purchase History Report
Merchant would like the ability to see an item purchase history for a customer. This merchant has loyalty and we know we can click into previous orders in the customer history, but they would like to be able to run a report or at least see a list of every item a customer has purchased.
Transaction Report Sorting Employee Filter
The Transaction Report does not have employee sorting. Another thread was created and closed stating that it can be done in Sale Summary, but unfortunately Tips and Gratuity are not part of that report. Please add sorting by employee in Transaction Report or add the column for Tips and Gratuity to Sale Summary Report.
Receiving Purchase - Option to amend while receiving
Need to have option to amend directly the Items of PO while receiving the Purchase Order - Reason is that supplier delivered equivalent item since ordered item is out of stock (e.g. Sunflower Oil Brand A instead of Sunflower Oil Brand B) rather then deleting the Purchase Order and placing new before Receiving.
Transfer Request - Print Out Option
Need to have PRINT OUT Option for the Transfer Requests – since most of our clients are transferring the Items with a Driver from Store to Store and they need to carry a print out/hard copy so the Store can prepare accordingly, the Driver takes it with the Goods and the Destination Store to double check, to sign/received and then to send to their offices.
See Checks by User
From the Bar Tab, it would be nice to have an option where you can disable the viewer's ability to see others checks at all. You cannot open it, sure, but what about not being able to see it in the first place.
turn off online ordering temporarily from back office
I would love to be able to turn off online ordering from the back office so i don't have to go to the business to do that. Also to schedule closings ahead of time for holidays, vacations, etc.
Void out held items without sending them to the kitchen
We need to be able to void held items without needing to send them to the kitchen. We have a client who often has customers cancel certain items on their order before they get sent to the kitchen, currently there is no way to void held items without first printing them to the kitchen.
Provide DISPLAY and PRINT names for Menu Items, Modifier Groups, and Modifiers
As you know, we have at least 3 Destinations for the Menu.
1. POS
2. Web Order3.
3. Mobile Order
4. Self-Serve KIOSK.
The last 3 destinations: Web Order, Mobile Order, and Self-Serve KIOSK. The Customers will be the one whole will see the menu and type in their own order. So, we need to provide a very easy-of-use menu so they don't confuse. There are things that can help the simplification
1. Provide DISPLAY and Print Name as 2 Separate things. Right now, whatever the item names will be printed on Label and Receipt. As you are aware, Print on paper is limited in Size. So the name must be shortened to fit into the limitation. However, Shorten the name will cause the issue of readability of the names (items/modifiers,etc). By Providing DISPLAY NAME and Print Name separately, it will help both sides (Print side and Customer Read side)
2. Images for different Destinations: Image of Product and Modifier will help customers to make their choices easier. However, images will clutter the POS side while on the POS side, the text is far more important. Right now, If IMages of products/modifiers are available, it will REPLACE the TEXT on POS. Note: Text will be cut off due to the size of the button, Causing the issue for our Cashier to determine which item when the customer place the order. So, if you can provide a configuration for Images to be selected for different destinations, that would help easy-of-use of our menu.
3. Modifiers for different Destinations: Right now, you allow to select which menu item to be available in different destinations (Web, Mobile, or Self Serve, POS). However, you don't provide the capability to for MOdifiers (same as for Images). We want simple modifiers when Customers view and do the order on their own. By providing the capability for us to select which Modifier for which Destinations, will help ease-of-use of the Menu when customers view and do their own ordering. It also provides the flexibility for complex customization that can only be done in-store or at POS only.
Customer support service by UserEcho