In both the Mobile App & Web Order there is missing component that informs the customer how the loyalty system works. Currently there is only a a counter for points, but there should also be information such as:

• Point accumulation per dollar spent
• Point accumulation per visit
• Notes section which clients can add text and/or maybe an image
  • The reason this is important is sometimes promotions are ran we need a way to communicate that the current points summary is only temparary. For extended promotions new customers may not realize that the current accumulation is not the standard which leads to discontent when the promotion ends. 

Need to have a list of Credit Card Transactions listed in the [CASHIER OUT]. This will allow them to see if there is a mistake entering tips or if they missed any. This would of avoided a blunder earlier this month where a server entered a $5,005.00 tip. 

Every system from Aloha to Toast has this. The more familiar we make the reporting the more comfortable the customer will be and less phone calls we will receive

Check No.  Amount    Tip/Grat    Total

1-009          $90.00      $20.00     $110.00

2-017          $115.00    $40.00     $155.00

1-099          $40.00      $0.00       $40.00

Account-Pizzaman Pikesville (merchant-Bishnu) requested the following features to be implemented

1. Separate pricing for delivery and pickup orders.
2. Menu segregation based on order type (Delivery vs. Pickup).
   1. When a customer selects "Delivery," they should not see the pickup menu.
   2. When a customer selects "Pickup," they should not see the delivery menu.
   3. In other words, he wants full separation between the menus for each order type in the online ordering system.

Instead of tip sharing calculating based off % of net sale, it should be calculated on % of tips of each server.

Need a total line on the CC dashboard element and a total deposit on both the CC dashboard and sales recap report. Please see attached example

Option for there to be a sent with kitchen item notation or sent with pizza item notation when something is sent to one kitchen. 

Example: rather than printing the pizza at the kitchen printer, it just prints the kitchen order and says with pizza item at the bottom.

We need a Quick Delivery option.  This will allow a delivery order to be quickly closed out without having to assign a driver.

as of right now there are too many steps to process a delivery

- Enter the customers information

- Enter a Credit Card (Unless its Cash)

- Assign the Order to a driver

- Depart the driver

- Return the driver

- Close the Check if Cash

- Close the Driver out

- Add the tip to the credit card charge

We need to simplified this process to just a few less steps

- Enter the customers information

- Enter a Credit Card (Unless its Cash)

- Close the Check if cash

- Close the Driver out

- Add the tip to the credit card charge

We need The ability to add an "OPEN $$ GRATUITY"  This is a hot topic for my current clients who do lots of parties and just want to enter a fixed dollar amount as a gratuity to a check.

The "OPEN %% GRATUITY" is limited to 100% and having to figure out a percentage for the tip never adds up.  Trying to figure out what the %% that we need to enter when the check is $1,047.22 and we need to add a gratuity of $500.00.

or if a Client pays with a check and the gratuity exceeds the 100% threshold.  The customer then has to do manual reports and this is where they start looking else where

Anytime Date Range is used for Discounts the Discount has always disappeared the day before the End Date of the Discount. We constantly have to remind people to mark the end date to be the day after the true end date, but this continually gets missed. 

Last time I reported this I was told that it was not possible to fix, but I think this needs to be looked at again, and even if it isn't technically feasible to fix at least add a disclaimer so the person making the discount can be reminded while making it so that the site doesn't run into unexpected issues when that day comes.

Automatically assigning the customers name from the card to the tab. Right now the bartender has to remember to do it and it’s a whole other step.