Have the ability to: 

• Room Charge – a way to request a Room Number Prompt – when tendering final check and then have it charged to that selected room

Add a column to the table that lists the employee that managed the transaction, also add it as a sort option as well

NAMSCORP requested delivery times on all receipts, not just "ASAP" orders. 

NAMSCORP has requested the capability to unassign a delivery driver & return the order into an "unassigned state" when an order is accidentally assigned too early for delivery. This is on behalf of their merchant, Al's Pizzeria. 

Currently, you are only able to assign the order to a different driver.

NAMSCORP has requested the capability of changing a delivery order to a future order on behalf of their merchant, Al's Pizzeria. 

Ex Scenario: Employee is taking an order over the phone & the customer does not specify that the order is for a future date, not the present date. There is no way to change the current delivery order to a future order - needs to be voided & taken from the beginning. 

Feature Request – Auto-Set Kiosk Order Type with Customer Display

Description:
Currently, the kiosk requires customers to actively choose between For Here and To Go. For locations that only allow one of these options, the step adds friction without value.

Requested Enhancement:

• In Back Office, allow merchant to lock kiosk order type to either:

  • For Here only

  • To Go only

• When locked, the kiosk should:

  • Skip the selection screen.

  • Display a clear banner/message at the start of the order (e.g., “This kiosk is set to For Here orders only” or “This kiosk is set to To Go orders only”).

  • Print the correct order type on the kitchen tickets and receipts.

Benefit:

• Keeps customers informed about how their order will be handled.

• Eliminates unnecessary extra step on kiosk.

• Reduces confusion while preserving accurate reporting and routing.

Summary:
We would like to request the addition of abandoned cart tracking functionality within the Linga Online Ordering system.

Description:
Currently, the system does not provide visibility into carts that customers begin but do not complete. This results in lost sales opportunities and limits the ability to troubleshoot issues customers may encounter during checkout.

With abandoned cart tracking, the system would:

1. Capture and store customer information (name, email, phone) once entered in the checkout process.

2. Track items that were added to the cart but not purchased.

3. Provide reporting/analytics so merchants can view abandoned cart trends (number of abandoned carts, value of abandoned carts, recovery rate, etc.).

4. Optionally, allow automated or manual follow-ups (e.g., email/SMS reminders with cart details or promotions).

5. Help identify and troubleshoot ordering issues by showing where in the checkout process customers are dropping off.

Business Value:

• Helps merchants recover potentially lost revenue.

• Improves customer engagement and retention.

• Provides actionable insights into customer behavior during the checkout process.

• Assists support teams with diagnosing and resolving ordering issues.

• Enhances competitiveness of the Cloud POS Online Ordering platform.

The Tips screen when using percentage based tips shows unnecessary trailing zeros on the customer display for the percents. The numbers are entered as a whole number and do not have any decimal in the back office. If for some reason a company decides to go with a decimal number I think it would be ok to display, but don't think I've ever seen that happen.

When splitting a check that already has a check discount on it, distribute the check discount to all new split checks.

Becomes very cumbersome and inefficient having to re-add discount to to newly created checks after splitting when the discount applies to everything.

In both the Mobile App & Web Order there is missing component that informs the customer how the loyalty system works. Currently there is only a a counter for points, but there should also be information such as:

• Point accumulation per dollar spent
• Point accumulation per visit
• Notes section which clients can add text and/or maybe an image
  • The reason this is important is sometimes promotions are ran we need a way to communicate that the current points summary is only temparary. For extended promotions new customers may not realize that the current accumulation is not the standard which leads to discontent when the promotion ends.