In restaurants and bars, employees will often work 2 shifts in the same day (working a double). If the employee cashiers out for the morning shift and continues working or if the employee cashiers out, clocks out, then clocks in under a different role, it should separate the reports so they can see what they owe the house for each shift. 

Ex. If an employee works as a bartender and uses the drawer for lunch. They should be able to cashier out, clock out, then clock in as a server for dinner. The server should have a way to separate the reports so they can see what they owe the house for the dinner shift. This should also occur if an employee works server for morning and lunch, cashiers out and comes back later to work the dinner shift. Right now, they have to complete math by subtracting the morning shift from the night shift and that could lead to errors.

I've had to tell 2 merchants that the system only allows for Percentage based gratuities. Sadly when its busy math is not an option for merchants. 

I have a customer that has 3 accounts (each account has 2 or less terminals) and wants to use the same email for all 3 but when I try it says the email already exists.  I found a work around but it is not ideal.

Can we allow them to access all 3 accounts with a single email with a drop down option like our enterprise solution without the enterprise level options

Maybe offer an Enterprise solution for Core Subscriptions

We have merchants requesting to have certain serving sizes not shown in the OLO. For example, only want a medium and large size to show on the OLO, but the item has small, medium and large.

We need the ability to up charge on all or specific serving sizes as well under Products/Items > UpCharges

We need the ability to up charge on the serving size also:  

100% of the time merchants request that the service type "To Go" or "Take Out" print in red. Same applies to the "Go" button for items. Really need this feature change. 

Insert the ability to add an “Applicable Time Period” index the Serving Size.  Or have an option under the Time Period to set a price by time.

This will eliminate the need to have duplicate Menu Items since the system will not allow to have Multiple Items with the same name.  This will also help with reporting.

This will be ideal with people with Multiple Level Menus that share Menu Items throughout the day (Breakfast, Lunch & Dinner. This will also make programming so much smoother

Ie.  Meatball Hero

Serving Size

-Lunch - $8.00

[Applicable Time Period]  Everyday / 10:00am to 4:00pm

-Dinner - $10.00

[Applicable Time Period] Everyday / 4:01pm to 11:00pm

This is a concept found in other POS System Legacy and Cloud alike.  This feature would allow clients to reroute orders to certain printers from specific locations (not nodes)

Reroute by node is great for stationary Terminals n but not so much for Mobile Terminals.  Servers are not going to grab the correct Mobile Device and Managers/Owners don’t want to have one more thing to police

IE. - Site has 3 Bars and would like to re-route the [Deck Dining Area] bar orders from the [Main Bar Prep Printer] to the [Deck Bar Prep Printer] from any handheld used.  This will allow servers to pick up any handheld and start placing orders.  ESPECIALLY if they need to swap out handhelds for one with a fresh battery.

This is a feature I’ve been asking for since 2017.

We need the ability to ADD a Modifier Group directly to a Modifier very much like we do a MANDATORY MODIFIER to an Item.

This can allow us to make a modifier called [STEAK] and add a modifier group called “Temps” [rare, med rare, med, med well, well done] directly to the modifier called [STEAK].  Also have the ability to force a selection with a MINIMUM 1 / MAXIMUM 1

Technically we just need the Minimum and Maximum Option in the [Modify With] option.

The “Pre-Fix” leaves to much to Server Error when they don’t select it and if they redo the Modifier to select the prefix it puts it out of order.

This also works for the [ADD EGG] modifier and a forced group for the [EGG STYLES] with a minimum and maximum