have it ask:

Are you a loyalty member or would you like to join?" and have a yes/no option. 

If a customer selects yes, she would like the system to open the keypad for customers to enter phone number for Loyalty to either sign in, or create a loyalty account. If the customer selects no, the system closes the prompt on the CDS and the cashier would ask for and enter a customers name.

"Back Office -> Transactions -> Report"

When showing the transactions, customer name doesn't show in the list of columns and it is not possible to search by customer name. It doesn't make sense to open each transaction to find the customer name. When opening an order, the customer name is already there, can't you just show it? 

When I contacted the support, they suggested sumbtting a feature request and also they shared this "There is another way to search for a transaction by customer name. From the home screen, navigate to Customers > Customer Info > Search the customers name > under Actions, select View Customer Metrics, and you will see the history of the customer transactions. This will only work if the customer's info was attached the the transaction at the time of sale."  
This won't work if a customer places an order as a guest without creating an account (which actually happens a lot). 

Linga GO Device does not showcase modifiers under menu items, unlike a regular POS station and this is highly requested for servers to be able to read back orders to their customers.

NAMSCORP requested delivery times on all receipts, not just "ASAP" orders. 

The merchant was informed by his bank that the U.S. will discontinue the penny, with the Federal Reserve expected to stop production in early 2026. He inquired whether Linga has the capability to round transaction totals to the nearest .00 or .05 to help ensure accurate reconciliation of future cash transactions.

Feature Request – Auto-Set Kiosk Order Type with Customer Display

Description:
Currently, the kiosk requires customers to actively choose between For Here and To Go. For locations that only allow one of these options, the step adds friction without value.

Requested Enhancement:

• In Back Office, allow merchant to lock kiosk order type to either:

  • For Here only

  • To Go only

• When locked, the kiosk should:

  • Skip the selection screen.

  • Display a clear banner/message at the start of the order (e.g., “This kiosk is set to For Here orders only” or “This kiosk is set to To Go orders only”).

  • Print the correct order type on the kitchen tickets and receipts.

Benefit:

• Keeps customers informed about how their order will be handled.

• Eliminates unnecessary extra step on kiosk.

• Reduces confusion while preserving accurate reporting and routing.

The Tips screen when using percentage based tips shows unnecessary trailing zeros on the customer display for the percents. The numbers are entered as a whole number and do not have any decimal in the back office. If for some reason a company decides to go with a decimal number I think it would be ok to display, but don't think I've ever seen that happen.

When splitting a check that already has a check discount on it, distribute the check discount to all new split checks.

Becomes very cumbersome and inefficient having to re-add discount to to newly created checks after splitting when the discount applies to everything.

In both the Mobile App & Web Order there is missing component that informs the customer how the loyalty system works. Currently there is only a a counter for points, but there should also be information such as:

• Point accumulation per dollar spent
• Point accumulation per visit
• Notes section which clients can add text and/or maybe an image
  • The reason this is important is sometimes promotions are ran we need a way to communicate that the current points summary is only temparary. For extended promotions new customers may not realize that the current accumulation is not the standard which leads to discontent when the promotion ends. 

When a delivery order & driver is marked as arrived and is unpaid the only payment option that pops up is cash. Please add the ability to include other payment methods like Side CC and Others for restaurants that accept checks or other payment on delivery options can be logged when the driver arrives back at the restaurant. 

At the moment the restaurant has to open the order in check status, mark the payment type and then go back to delivery tab to arrive and close the order.