I would like to request the implementation of a role-based access system for the "Hold" button feature. The goal is to allow control over who can use this functionality by restricting it to specific user roles. Below are the key details for this request:

1. Permission Level Control:
   • Configure the "Hold" button as a feature tied to specific roles (e.g., Manager, Admin).
   • Ensure that users without the assigned permission, such as servers, do not see or have access to the button.
2. Backend Configuration:
   • Add an option in the backend portal to enable or disable the "Hold" button for different roles.
   • Provide a toggle or checkbox under role management settings for this purpose.
3. Flexibility and Customization:
   • Allow customization of role permissions to ensure only authorized personnel can access the "Hold" button.
   • Include options for overrides or exceptions for specific users, if necessary.

This feature would provide precise control over the "Hold" button functionality, enhance security, and meet the operational requirements of clients who do not want this feature available to all users.

Can you please add a section on reports that display the Discount, Comp, or Void reasons on it?

Need all reports to be able to be run for a specific time period or day part.

If we could define day parts - Breakfast 6am-9am, lunch 11am-4pm, Dinner 4pm-12am, then run a report by day part so see all sales, discounts, payments etc

Cashier Out/ Cashout report must have a setting in the back office that allows us to show or not a list of all checks settled by the one person doing close out of the shift. This list must have:

Check Number, Payment Type, Tip, and Total Payment. This list also must have a grand total line at the end that summarizes each column.

As discussed below are the information that need to be there on the screen,
The following would need to be shown:
- item ordered- ⁠date for delivery or collection- ⁠cost of item - ⁠extras such as balloon / vase etc - ⁠occasion - ⁠recipient name, address and contact number - ⁠card message
Please check and do the needful

Do not require a phone or email in customer profile, these should be optional fields and not used an a UID in the customer database

If you ring up a bunch of the same item separately with no modifiers, it will consolidate them into one line item with a quantity on the check/receipt.

If those items have a modifier, it puts each one on a separate line. 

It's a problem for bars as the same item with the same modifier should still consolidate but it's not:

Can a daily line item breakdown be available for download that lists the same metrics that are shown on the Dashboard?  Currently when a week or month is selected, the metrics are combined without the option to show day by day so its easily able to copy and paste.  COGS for example, you have to click each day and load the metrics to get daily COGS percentage, same for ticket count. Similar to how the system breaks down Net Sales by day but include COGS and transaction count.  See photo

Please reach out with any questions, I'd love to support this initiative in moving forward.

In the backoffice, there is the ability to export receipts from the transaction report, but this receipt does not include the items that were purchased. 

Please add the ability to export the itemized receipts from the BO instead of having to print each one that is needed from the FOH. 

Have actual numbers visible instead of the Graph or at least the option to select [Report or Graph] as an option