Our merchants frequently experience auto batch settlement when there are transactions without proper tip adjustment. This mostly happens during Internet outages. The issue is if the Internet service resumes and auto batch is turned on all transactions will batch including those still needing tip adjustment. This creates a lot of work for the merchant, the Linga support team, and the Hybrid payments team Or processor. If there was somehow an option to omit non adjusted transactions from the batch, this would be and amazing feature.

for support it would be great if we could screenshot the ipads from the back office dealer portal, so we can see exactly what they're seeing on the screen in the store. I understand we cant control the ipad remotely but a screenshot would help when they have issues with batches offline etc.

Heartland Restaurant has this feature so i know its possible. 

In order to minimize the number of rules required for printer rerouting, it would be awesome to be able to create a rule and select all the roles or nodes included in that rule. We currently have to create the same rule multiple times for every role or node which can be a lot to create/manage. See image below.

Please add the ability to add two different photos for items, one for pos and one for online, or a toggle that turns off POS image but keeps online photo

The ability to enable a one time use coupon code. This feature would be tied to the customer's loyalty account and would only let them use the code once.

The "Hide in Online Order" toggle hides items in both Zenpepper and QR Order, which makes the Virtual Kiosk fairly limited in what it can do. We have a "Hide in Kiosk" Toggle, but that's for the physical (and at the time of writing this, unsupported) kiosks, not QR order/virtual kiosk. 

Please add the ability to toggle on/off modifier quantity print. As of right now if you order an item 3 times it will print:

3 Item

3 modifier

3 modifier

the toggle switch will should print

3 item

  modifier

  modifier 

I understand that customer texting is available when an order is complete from the KDS screen.  In some situations (no KDS or an item that does not need to be sent to the kitchen) it would be convenient to send the text message from the Phone Order screen or from within the check by changing the POS custom buttons on the bottom of the check screen.  

Our merchants are in need of seeing the closed checks after the day is closed. Currently it’s only possible in the BO but we need this for FO also. Similar to refunds where you can find the checks, there needs to be a same way for Closed checks.

They also need to have the option to refund, return and void and it would work similar to Returns. 

Any decent restaurant is looking to have reports separated by Order Type.

Every other restaurant is asking for a separate report of Deliveries, Takeout's, Dine-in, etc.

Why is this necessary feature was overlooked by Linga?