LINGA — Feature Request Forum

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Turning off online ordering from back office

CCB 3 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 4 months ago 1

I would love to be able to turn web ordering off from the back office. Also schedule closings for holidays ahead of time.

Answer
Hardy Singh 2 years ago

Holiday closing schedule is released to production in the new Backoffice UI. 

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Split Payment Option on ALLURE Terminals on Payment Screen

Vero 3 years ago in POS / RESTAURANT POS updated by Product Engineering 4 months ago 1

Split Payment Evenly Function isn't available on PAY Screen for the ALLURE TERMINALS.

There no option to Split a Check Payment Evenly in 2 with 2 credit cards in the Payment screen on the Allure.

I've seen the little split icon on the ipad payment screen. Why doesn't it show up on the Allure Terminal Payment screen?

We tried to enter the payment amount (half) and then select eDynamo but it put the entire amount on the Credit Card Payment so that didn't work either.  The only way we were able to split a check in half was to half each item on the split order screen and put it on two checks!

Answer
Hardy Singh 1 year ago

Split payment option is available on Android now. Please reach out to our support department to assist you further. 

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On every Delivery there’s a five dollar charge to the customer. At the end of the delivery four dollars goes towards the restaurant and a dollar needs to go towards the drivers. Is there any way to organize this feature for one dollar on every delivery

Joseph Cover 3 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 4 months ago 1

1) On every Delivery there’s a five dollar charge to the customer. At the end of the delivery four dollars goes towards the restaurant and a dollar needs to go towards the drivers. Is there any way to organize this feature for one dollar on every delivery  to be credited to the driver.  This would help because at the end of the night the reports show the driver owing five dollars to the house when the truth is one dollar is kept by the driver. So separating it at the end of each delivery appropriately would help a lot.
2) Also we put in a request a while ago can you please help with the military time that shows up on the list of active enclosed orders. Regular time non-military time would make things a lot easier


3) Also a follow up we sent a request to please put the delivery zones at the top of each respective delivery ticket. This would make life so easy for the staff and it’s just a minor adjustment for you all to make on the backend. My name is Alberto and I am the owner of Alberto’s pizzeria in Volusia County. If you guys could help me out I’m happy to help you out and send you a lot of business. I know a lot of business owners that would like your software but you do need a few improvement and I’m here to help. If you could start with the first three on this list and I’ll put together a few more and if you do that you’ll have everything locked down to what business owners are really looking for. I appreciate your help and i am looking forward to working with your software to improve my business.  

Answer
Hardy Singh 3 years ago

We do have this option available in production, share %age of delivery with Driver and Store. 

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Ability to change the starting day of the week

Gerardo L 3 years ago in BACKOFFICE updated by Product Engineering 4 months ago 2

Right now, all the weekly reports are based on week from Sunday-Saturday, just like you see it on an actual calendar, at least in the US and most business, the work week starts on Monday, so the weekly attendance reports and sales reports should be from Monday-Sunday.

Answer
Hardy Singh 3 years ago

Hey Gerardo, 

You can select the first day of the payroll process under payroll settings. 

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Combo Discount

elenadediego1176 3 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 4 months ago 2

A Combo discount was created in the Mix and Match and this discount shows in Ipad as well as in the OLO.

This is an IN-HOUSE ONLY discount and it should not be available OLO. Can you please hide it OLO? Thanks

Answer
Hardy Singh 1 year ago

Combos/Mix & Match are now available in OLO. 

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Kitchen print name for modifiers

Gerardo L 3 years ago in POS / RESTAURANT POS updated by Product Engineering 4 months ago 2

Add the ability to have different kitchen print name for modifiers, same like menu items, useful when having modifiers in a different language and still be able to show correctly on customer receipt and CDS.

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DESELCT INCLUDED MODIFIERS IN ONLINE ORDERING

Bryce 3 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 4 months ago 4

The ability to deselect included modifiers in online ordering, the same way you can on the POS. This would eliminate the need for "no" prefixes and "no" modifier groups. It would look better on OLO and the kitchen ticket. 

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Customer Info Prompt Before TOGO/PICKUP Order

Zaur 3 years ago in POS / RESTAURANT POS updated by Product Engineering 4 months ago 6

Hallo!

Could you please make a setting so when taking TOGO/PICKUP order it prompts a server to fill up customer's information with mandatory Name and Phone number?

Otherwise, it creates chaos in the kitchen when they forget to do it manually.

Answer
Hardy Singh 3 years ago

We do have this option available when system will go to customer profile before starting the Togo/ForHere orders. Setting is under OPERATIONS --> POS SETTINGS --> ORDER TYPES --> REQUIRED PHONE NUMBER FOR FOR HERE ORDER --> NEED TO ENABLE

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Break Button Next Clock in

gabrielgga7 3 years ago in POS / RESTAURANT POS updated by Product Engineering 4 months ago 4
Answer
Hardy Singh 2 years ago

This feature is now available with our new release 4.6. Call us to get more details. Our Marketing team will be sending out an email regarding this.

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Gift Card exempt from cash discount

Andy C 3 years ago in POS / RESTAURANT POS updated by Product Engineering 4 months ago 2

We would like the ability to exclude Gift Cards from having the Cash Discount applied to them. We're using Factor4 gift cards through Pax S300 card readers. Our customer wants to charge the cash discount on credit but not on gift.