On the schedule screen - Next to an employees name you have the Access Level showing when it should show ROLE

we need to be able to add NOTES to an order (similar to attaching notes to a product) but this NOTE should apply to the whole order.

ALL notes should print on the KOT but NOT on receipt

its a common feature in most POS systems

often when taking a Takeaway order we note the customers Name or maybe a description to help the server find the person when the order is ready.

Or it could be a NOTE for the chefs

How can I get a spacing on a receipt so the items don't stack on top of every item.  This can cause mistakes and we need your help fixing this.

Customer orders online for pickup but actually wants delivery.  They owe delivery fee and I can't adjust payment.  Is there a way to add the delivery fee to their order and turn it into a delivery from a pickup? 

In Canada for 20 or more stores the calorie count is required. Lets have a button in back that populates POS and online

The cost of each unit should display even if there is no Quantity on Hand - see screen shot from BO

On the bottom of the Menu Item screen you show Menu Price

It would be great if next to this you also displayed Cost and then calculated the Gross Profit(GP) (not including Tax)

It would help also if there was a target GP and a warning if Price less Costs is less than the required GP

It would help on the expiditer screen to be able to Min / Max a cell by bumping the header of the cell 

this will enable the ability to show more orders on the screen for the Co-Ordinator where they can min a cell and max it when needing to look at the order

Need an option or flag where ADD ONS can be open up in a seprate cell to the original order cell

once items are bumped there is no need to show them again with the ADD ONS

our main loyalty is when a customer has purchased 10 coffees (over a period) and is entitled to get one free for every 10 they buy.

this is a standard industry wide loyalty scheme used in every coffee chain i have ever been in..,.

Ideally we want the customer name etc (data) in the system so we can use it for future offers...

currently they hold a cardboard credit card size card that we punch holes in for each coffee they purchase... when they have purchase 10 coffees (card is full of holes) then we give them a free coffee