Can we make a requirement to a customer must provide a phone number to complete an online order?

In BEVO we were able to split the delivery charge between the driver and the house via a percentage.

Customer would like to be able to see a "If paid in cash" option on delivery and customer receipts. The store has regular cash discounts and on the receipt it shows the total and the amount for the discount, but they would like just one line that says the actual total if the customer pays in cash

Team,

Could you please add shift timings for zenpepper/call centre, similar to our Linga back office timings.

Thanks & Regards,

I have two iPads and one of them says offline and the other is online. Every time I try to connect the one that is offline it also disconnects the other iPad and both of them get stuck offline. This is the second time this has happened. The one that is stuck offline will not print tickets or payments also. I have also talk to someone from support but still nothing has been resolved. 

Please have the time the item being ordered to print on the kitchen chit. Currently the time in kitchen chit is time the chit was opened, not when items are ordered. We are a full service restaurant and many times people order beverages or appetizers well before they decide to order food. So when the kitchen receives the entree order The time might be 30 minutes prior. Please change this so the time on the kitchen chit is the time those items are placed. Also, the time should also show on the POS screen of what time each item is ordered. We have customers many times say ‘I’ve been waiting for my food over 30 minutes’ and we should be able to go back and look what time that item was ordered. Many times, with past systems, we see it’s only been 20 minutes. So it would be very helpful to see those tomes.

Thanks

It would be very nice to be able to sort by Modifier name on the Modifier Sale report. Many times we are using Modifiers for side items on entrees and when a customer wants to see how many of a particular side has sold during a given date range, it would be easier for them to be able to simply sort by the modifier name. They would still have to do some math, but it would be helpful.

It would be even better to be able to group by modifier name and sum up the totals for each modifier.

For now, I showed the customer how to export into Excel and then do the sort manually.

Other systems now provide an SMS text feature for completed orders. We have been getting this request often in the wake of COVID and contactless procedures. This ensures customers do not hang around the dining area while waiting for their food, instead are alerted to come in when it is definitively ready. 

I am having hard time finding which items are most selling items with other scenarios. Currently there is no option to sort them, I have to look each and every items to find out.