The ability to deselect included modifiers in online ordering, the same way you can on the POS. This would eliminate the need for "no" prefixes and "no" modifier groups. It would look better on OLO and the kitchen ticket. 

Hallo!

Could you please make a setting so when taking TOGO/PICKUP order it prompts a server to fill up customer's information with mandatory Name and Phone number?

Otherwise, it creates chaos in the kitchen when they forget to do it manually.

We would like the ability to exclude Gift Cards from having the Cash Discount applied to them. We're using Factor4 gift cards through Pax S300 card readers. Our customer wants to charge the cash discount on credit but not on gift.

Can we make a requirement to a customer must provide a phone number to complete an online order?

In BEVO we were able to split the delivery charge between the driver and the house via a percentage.

Customer would like to be able to see a "If paid in cash" option on delivery and customer receipts. The store has regular cash discounts and on the receipt it shows the total and the amount for the discount, but they would like just one line that says the actual total if the customer pays in cash

Team,

Could you please add shift timings for zenpepper/call centre, similar to our Linga back office timings.

Thanks & Regards,

I have two iPads and one of them says offline and the other is online. Every time I try to connect the one that is offline it also disconnects the other iPad and both of them get stuck offline. This is the second time this has happened. The one that is stuck offline will not print tickets or payments also. I have also talk to someone from support but still nothing has been resolved. 

Please have the time the item being ordered to print on the kitchen chit. Currently the time in kitchen chit is time the chit was opened, not when items are ordered. We are a full service restaurant and many times people order beverages or appetizers well before they decide to order food. So when the kitchen receives the entree order The time might be 30 minutes prior. Please change this so the time on the kitchen chit is the time those items are placed. Also, the time should also show on the POS screen of what time each item is ordered. We have customers many times say ‘I’ve been waiting for my food over 30 minutes’ and we should be able to go back and look what time that item was ordered. Many times, with past systems, we see it’s only been 20 minutes. So it would be very helpful to see those tomes.

Thanks