Would be nice to have the option to have the tip line removed (including "additional tip") completely when the tip has been added.  As of now it is either all or nothing.  

A gratuity should not be affected by a check or item discount. An example is if is check is $1000.00 and there is a 10% gratuity ,the Gratuity should be $100. If there is a 10 percent discount applied and the check goes to 900.00 the gratuity should stay at $100.00 and not go down to $90.00. Discounts should not affect gratuity

It would be nice to have the ability to add a Role to the Display Group like you can for a Category. This would allow custom display groups to be displayed in the POS based on the Role of the user.

Giving a reseller the ability to set a default product/menu database for trial account users relating to their dealer code

Can you add in a field in Labor reports to include the labor cost % based on sales? 

So if we did $300 in sales and labor was $100 that day, the labor cost was 3% of that days sales.

-On behalf of East Bay Deli/Mai Poke

This is a nice feature I see on other POS when it comes to QSR. On the picture below you can see 3 prep areas for kitchen printing. The first 2 slips on the left show the items being made at that station in large font. You will notice on the 3rd slip to the right there is the large font on what needs to be made on that station and a separator (highlighted in yellow) that says being made at other stations. This implies there are other items on the order that are being prepared at other prep areas to help with the timing of the order. Some items may cook a lot faster than others like in this example where the pizzas can take double the time to cook unlike the fried items at the top in large print.

This being made on other stations separator should be customizable as well with options to turn it on or off, select font size (typically just need it small font for quick viewing and not take a lot of space on ticket) and whether to show the items and modifiers or just the items themselves.

We allow servers to offset their ss tips with any cash tendered that shift. In order to properly pay the cc tips (less cash expected) on payroll, we need the cash expected numbers on that report by employee by shift. This is a rather urgent situation. 

Dear Support,

For reseller office, EROS, we have been using Microsale for over 10 years, and there are reports that are requested by ALL of our previous POS users and new users:

At the end of the day (daily close) to get and itemized summary of ALL items that were sold during the day, including modifiers. (Front of the House).

For the (front of the House) for reporting purposes the system ONLY allows one specific date, and also merchants are used to be able to look by date range.

Most of merchants ONLY USE their phone to check things, now navigating on the Linga back office on a phone it is very limited and merchants get frustrated, that it is why most of them rely on the Front of the House, yes of cours they could log in on the browser of the desktop computer, but they do not want their employees to be able to see when they are away that type of information. Please make available the most amount of information on the front of the house.

Additionally on the the closing we have a total for each type of card and tender type and the amount collected in TIPS  and also if there is any SC (Surcharge), now merchants want to have a TOTAL amount added for the prupose of being able to verify with the deposit (CREDIT CARDS ONLY) on the bank account where it is added CC + TIPS + SC

We need an automatic service charge on only To-Go orders for example.

When adding a Mix N Match discount, there needs to be an option to lower the set price without showing the discount - similar to how we have "up charge" option. There needs to be an option to toggle "lower" set price.

If "lower" set price, than for example - if a pizza is $17.99 and the set to price is let's say $10.00, then it will simply lower the price by $7.99 and show $10.00 on the POS screen. It can show the discount on the bottom of the ticket if needed (as an option). Again, similar to Up Charge option we have, but doing is as the opposite - simply lowering the price and not showing is as a discount.