A merchant has requested that we should have the ability to sell E gift card from the POS. The E gift card number or code can be shown on a receipt or part of the sales receipt. 

Currently, Linga POS allows merchants to configure a Debit payment type; however, selecting this payment type does not result in a true debit transaction being initiated on the payment device. Instead, selecting Debit simply adjusts surcharge calculations but still sends the transaction to the device and processor as a standard credit transaction.

The key issue is that Linga POS does not currently send any instruction or indicator to the integrated payment device to initiate debit transaction logic. As a result, while the cardholder may be prompted to enter a PIN, the transaction is still processed as credit at the device and processor level.

Business Need:

For solutions like ours, the ability for the POS to correctly initiate debit vs credit at the device level is essential. Most payment devices expect a specific transaction type to be initiated to handle debit properly:

• Initiating debit triggers the device to handle routing, PIN entry, network logic, and correct processing with the processor.

• Initiating credit bypasses debit networks entirely, even if a PIN is entered.

Without Linga sending the correct transaction type to the payment device, debit-capable cards are always routed as credit, resulting in:

• Incorrect interchange qualification.

• Missed cost savings for merchants who intend to process true PIN-debit.

• Inability to comply with some processor requirements or merchant agreements.

• Confusion at the merchant level when "Debit" is selected but does not function as expected.

Requested Enhancement:
We are requesting that Linga POS implement proper debit support by:

1. Allowing the POS system to distinguish between credit and debit when communicating with the integrated payment device.

2. Sending the appropriate transaction type instruction to the device when the Debit tender type is selected in Linga.

3. Ensuring that when Debit is selected:

   • The device initiates a debit transaction flow.

   • The device controls PIN entry, routing, and processing in accordance with the card brand and processor requirements.

4. Maintaining the existing surcharge logic as applicable.

Why This is Critical:

• The current behavior prevents merchants from leveraging true PIN debit.

• Payment processors and devices rely on POS software to properly identify the intended transaction type.

• Proper debit support is already expected and standard across many other POS platforms.

• Linga already handles EBT properly, which shows device-level transaction type control is possible.

Reference Ticket:
Case #206888 (Joshua Fox, Partner Support)

Partner is asking for a change to be made to the formatting of the "Pay by CC" line when using cash discount. Merchants/customers are getting confused as this wording would not apply if using a debit card and not a credit card as this technically would be causing a violation. Partner is requesting for the wording to be changed to "card pricing".

Partners have mentioned customers wanting the following integrations added to the Integration Hub since some of the current options do not work for them.

• MarginEdge
• Tip Haus

Fatte Albert's Pizza requested the following feature to be implemented to Linga POS:

• To be able to close the shift without performing the close day
• To be able to collect reports for different shifts

There is currently no way to show balance from an EBT card on the front end receipt. This can cause possible issue for SNAP states that required this information.

Add the option to show the delivery charge on the front end receipt 

Our full service restaurant accounts have requested specific information to be included in the end of day report. They are looking for the following details for each server:

1. Server Name
2. Total Sales
3. Sales Breakdown by Payment Type (Cash and Cards)
4. Tips

Some of the customers requested to hide the closed check total. Can you guide us how to hide the closed check total?

Customer has requested the batch report to be automatically printed for auto batches. Report will print out automatically when running a manual batch but will not when an auto batch is ran. 

The toggle under batch settings in the BO is enabled, does not seem to affect the auto batch.