Dear Support,

For reseller office, EROS, we have been using Microsale for over 10 years, and there are reports that are requested by ALL of our previous POS users and new users:

At the end of the day (daily close) to get and itemized summary of ALL items that were sold during the day, including modifiers. (Front of the House).

For the (front of the House) for reporting purposes the system ONLY allows one specific date, and also merchants are used to be able to look by date range.

Most of merchants ONLY USE their phone to check things, now navigating on the Linga back office on a phone it is very limited and merchants get frustrated, that it is why most of them rely on the Front of the House, yes of cours they could log in on the browser of the desktop computer, but they do not want their employees to be able to see when they are away that type of information. Please make available the most amount of information on the front of the house.

Additionally on the the closing we have a total for each type of card and tender type and the amount collected in TIPS  and also if there is any SC (Surcharge), now merchants want to have a TOTAL amount added for the prupose of being able to verify with the deposit (CREDIT CARDS ONLY) on the bank account where it is added CC + TIPS + SC

We need an automatic service charge on only To-Go orders for example.

When adding a Mix N Match discount, there needs to be an option to lower the set price without showing the discount - similar to how we have "up charge" option. There needs to be an option to toggle "lower" set price.

If "lower" set price, than for example - if a pizza is $17.99 and the set to price is let's say $10.00, then it will simply lower the price by $7.99 and show $10.00 on the POS screen. It can show the discount on the bottom of the ticket if needed (as an option). Again, similar to Up Charge option we have, but doing is as the opposite - simply lowering the price and not showing is as a discount.

I would like a toggle that would allow employees to view the entire schedule of all employees in the scheduler app.  This is needed so that when they are messaging or putting in requests they know who is available to cover a shift.  I have given them all permission to do this as a manager but as soon as I sync to schedule the access privilege reverts to employee and they are unable to the the scheduler on the app.

Delivery and or Take-Out reciepts get sent to a designated printer.  

This applies to either selecting a Delivery or Take-Out Order Type or from an Online Order.

This allows a Delivery Person to have a copy of the check with a payment (or lack of payment) and a list of everything they need to add to the orders ex. Beverages, Desserts, Utensils etc.

Also they dont have to waste time going to a Cashier or a Server to get the copy of the check

This is something that I get asked for often.

Have the ability to add a countdown to an item so when the Item count reaches 0, it can put itself out of stock.  Preferably from the ipad or from the Back Office under [PRODUCTS & ITEMS].

Under [INVENTORY} is great for corporate sites where they have a large team of people, BUT from the Mom and Pop restaurant or sites where the Owner is the "Chief, Cook and Bottle Washer" going the [INVENTORY] way is to complicated.

If all items are VOIDED from a check you can not close or void the $0.00 check.  You have to add an item and then VOID the check (instead of the item), to remove the check.

This is to streamline programming and not have to go through 100+ (300+ if its a Diner) items to add a new Optional or Mandatory [Modifier Group]

We can simply go to the Category or Sub-Category and add the Optional or Mandatory [Modifier Group]

If we need to add [SIDE OPTIONS] to the Burgers, Sandwiches, Lunch Entrees & Dinner Entrees.  I can Navigate to the Sub-Category>Burgers and add the [SIDE OPTIONS] to all the Burgers at once.

If I added [MEAT TEMPS] to all my Burgers and I have a Veggie Burger that doesnt need that [MEAT TEMP] option.  Have the ability to go to the Veggie Burger Item go to Optional or Mandatory modifier options and have a Toggle for [Do Not Use Parent Group]

OR Add a Modifier thats only for that Item 

On the schedule screen - Next to an employees name you have the Access Level showing when it should show ROLE

we need to be able to add NOTES to an order (similar to attaching notes to a product) but this NOTE should apply to the whole order.

ALL notes should print on the KOT but NOT on receipt

its a common feature in most POS systems

often when taking a Takeaway order we note the customers Name or maybe a description to help the server find the person when the order is ready.

Or it could be a NOTE for the chefs