The current feedback app does not allow you to change the background, which is causing an issue with the second question — its text is also black, making it unreadable.

this helps to keep track of when extra items that are added to the table after the original order is placed 

When a split payment takes place, the seats that have already been paid for still show and don’t disappear or get marked as paid, which confuses the merchant who has to go over each ticket to see the items listed.
The least we can do, if you can’t make the paid seats disappear from the list like other systems, is to highlight them in a different color and have a PAID text overlay on the items.

Currently the only option we have for gratuity is based on seat number, It would be very beneficial to alot of bars and clubs to have it based on time frame Date/ day of the week/ start and end time to auto apply 

Categories page is currently limited to only show 10 rows max, why we don't have an drop down option to show more like 20/50/100 instead of keep clicking next page?

Customer would like there to be more interaction with Waitlist feature.

First text when added to the Waitlist

"You've been added to the waitlist at Rusty Hooks Dockside Grill! We'll text you when your table is ready. Text "9" at any time to remove yourself from the waitlist."

Second text when the table is ready

"Your table at Rusty Hooks Dockside Grill is ready! We'll hold the table for 10 minutes. Please text "1" to confirm or "9" if you are no longer able to make it, and we will remove you from the waitlist. Thank you"

When they text "1" we respond back with "Great, we will see you soon!"

When they text "9" we respond back with "You have now been removed from the waitlist. We'll see you Dockside next time!"

Please find another way to make the apple pay work, we are so behind with apple pays, all the devices disconnect by theirself all the time

The wording of KDS errors are not helpful when attempting to diagnose issues. The below image is an example of those errors. Could we get something better?

As of right now, when employees go in to [OPERATIONS] they can see all the options and it looks like they have access to those options, thankfully the system does not allow them to select anything outside of their permissions.

Sometimes this confuses managers and owners because they go into [OPERATIONS] thinking they have access and after figuring out that they are under the wrong code they are ok.

Can we adjust the buttons so that if the employees has no permission to certain buttons/options under [OPERATIONS] or [POS SETTINGS] to either be grayed out or making the option not show up (<preferable)

Currently, the system only allows us to either void the entire check or issue a refund for a specific item once payment has been completed. However, there are situations where it would be more efficient and appropriate to void or refund a single item from a paid check, without having to void the entire check or process a full refund.