LINGA — Feature Request Forum
Ability to Filter Products/Items by Category and Subcategory
Provide the ability to filter Products/Items by Category and Subcategory the same way you can in Bulk Update
Ability to Print Separate Gift Receipt
We should have the ability to print a gift receipt when retail items are on a ticket. We have stores that sell merchandise and they have customers that buy them as gifts but request a separate gift receipt.
Ability to Refund Items Without Receipt
We need the ability to actually refund items without a receipt and not just refund a total amount, specifically retail items in Linga POS and Cloud POS. There needs to be a way to refund the item even if the customer doesn't have a receipt, and be able to return that item to inventory.
Additional Charges on Purchase Order
You should add the ability to add additional charges and taxes to purchase orders. We often have merchants that calculate the intended shipping costs, tariffs, loading/unloading charges, etc. when placing their purchase orders with their vendors.
Also, it would be great if you're able to add a tax calculation for purchase orders. Often times, our merchants also calculate the tax of the items they're purchasing and want to see it reflected on their purchase order.
EBT feature on Category Level
Salol One Stop merchant would like to have a feature where they should be able to enable EBT toggle on Category level so it can be applied to the items within that category.
Active and Inactive customer
Have a button like the one in House account to see what house account has been deleted, would like to have that button for Customer Info tab as well. As of right now, deleting customer info will still have the customer house account active, and we need to reach out to support to recover the customer account to modify anything if needed.
Mobile Custom App / OLO: Availability Clarity Feedback
This is feedback for the customer facing applications such as for mobile order & Zenfoody Online Order.
For any locations that doesn't offer Delivery and/or future order, the sites should not show text for those features.
Example Zenfoody.
- Shows Delivery Hours, when they do not offer Delivery.

- Change Button is available despite not having the ability to change. To a user that just looks like a bug.

Example Mobile Order
- Mobile Order shows The change button and Order date when they are not necessary if Future Order is not enabled. We specifically have a lot of complaints about this one because of the Create an Order Now Text being right next to the grayed out text. Customers seem to think that this means that they are not able to order.

- I think something that is missing from the mobile view is the clarity for the order times. It would be nice to have that within the store page. This is Store Hours & Ordering Hours.
Multiple Tax rates using open item or Mods
We have several merchants who want taxes broken out, not one rate, city state and sometimes county rates. When this is the desired configuration the open item or mods buttons do not automatically apply all the tax rates set. The default option esp in a restaurant setting should be to select all taxes and force the user to unselect if necessary because other wise an open mod or open item can result in taxes NOT being collected properly causing a financial loss to the merchant if the server forgets.
Save preferred Payroll Columns
The program should be able to save each customers preferred Payroll Columns- it used to-
PLEASE fix this for your customers.
Update the ticket in the cloud as items are added to it
Update the ticket in the cloud as items are added. Right now the way tickets are created is that it creates the ticket and nothing saves to the ticket or the cloud until finish is tapped. What happens in this case is that when the device freezes and has to be restart it brings back up a blank ticket and they have to start over entering items again.
Customer support service by UserEcho