Currently (according to t#215113) the only yay to properly group and sort loyalty discounts is by adding them in the order you want them to appear. You are unable to change this order once the loyalty discounts have been made, so if you want to add something to the top of the list, you have to remove and re add everything. 

Partner Feature Request. The merchant needs the ability to restrict the ability to attach modifiers to an item in order to prevent employees from ringing in open modifiers.

Bill F. wants this treated as high priority. 

Linga has the ability in the new ui to customize the columns being displayed. It would be nice to have a few more options. 

Specifically it would be very nice to be able to see which items are hidden in the POS and online order (maybe kiosk too) so that we can be attentioned to that without going into the individual item settings.

Summary:
We would like to request the addition of abandoned cart tracking functionality within the Linga Online Ordering system.

Description:
Currently, the system does not provide visibility into carts that customers begin but do not complete. This results in lost sales opportunities and limits the ability to troubleshoot issues customers may encounter during checkout.

With abandoned cart tracking, the system would:

1. Capture and store customer information (name, email, phone) once entered in the checkout process.

2. Track items that were added to the cart but not purchased.

3. Provide reporting/analytics so merchants can view abandoned cart trends (number of abandoned carts, value of abandoned carts, recovery rate, etc.).

4. Optionally, allow automated or manual follow-ups (e.g., email/SMS reminders with cart details or promotions).

5. Help identify and troubleshoot ordering issues by showing where in the checkout process customers are dropping off.

Business Value:

• Helps merchants recover potentially lost revenue.

• Improves customer engagement and retention.

• Provides actionable insights into customer behavior during the checkout process.

• Assists support teams with diagnosing and resolving ordering issues.

• Enhances competitiveness of the Cloud POS Online Ordering platform.

this will help with duplicate orders!

When splitting a check that already has a check discount on it, distribute the check discount to all new split checks.

Becomes very cumbersome and inefficient having to re-add discount to to newly created checks after splitting when the discount applies to everything.

Currently some merchants and employees at businesses misunderstand the usage of the sign out button on the POS in the pin login screen.

If the users sign out it "resets" the POS settings and the hardware.

Would like ability to hide, remove, or have a special sequence needed for button to appear. 

The current feedback app does not allow you to change the background, which is causing an issue with the second question — its text is also black, making it unreadable.

this helps to keep track of when extra items that are added to the table after the original order is placed 

Customer would like there to be more interaction with Waitlist feature.

First text when added to the Waitlist

"You've been added to the waitlist at Rusty Hooks Dockside Grill! We'll text you when your table is ready. Text "9" at any time to remove yourself from the waitlist."

Second text when the table is ready

"Your table at Rusty Hooks Dockside Grill is ready! We'll hold the table for 10 minutes. Please text "1" to confirm or "9" if you are no longer able to make it, and we will remove you from the waitlist. Thank you"

When they text "1" we respond back with "Great, we will see you soon!"

When they text "9" we respond back with "You have now been removed from the waitlist. We'll see you Dockside next time!"