When attempting to apply a loyalty award, and the transaction fails because the customer has not met the point requirement, can we have the error state WHY the transaction failed? Currently it just says, 'unknown error'. '

Additionally, can we have Loyalty tender NOT present when the requirements are not met? 

Hello,

I am looking to have the ability to prevent my staff from using a certain POS menu button and to require a Manager Code every time they try & use it.

I would only want Admin & GM/Manager to be able to use it with out the required Code.  

Similar to when a staff member tries to transfer a table and can not do it with out a mgr code entered.

I need it to be able to use quickbooks and your system together 

RUZO Restaurant is our new customer. They have multiple mode of phone orders.. They are tracking using Phone-ToGO, ToGo, FoHere, Delivery

As of now we don't have "To-Go" Service Type Filter in Sales Summary Report.. Please make this filter available in Sales Summary report in our next BO production release

Hi,

I'm submitting this because the previous similar post is labeled COMPLETE but this feature needs to be amended.

You have this auto log off feature set with a minimum 5 minutes log off. That is definitely not low enough. This setting needs to allow in seconds. When an employee walks away from the terminal and forgets to log off, there's always another employee that comes in within seconds and settles their own table on the previous employee number and that affects the cashout report and tips of all employees concerned. Please change this ASAP to allow as low as a few seconds. I have POS clients that are really not happy about all the extra work to sort out the cashout reports and tip of their employees.

Thank you.

Have the Inventory reports in the Report section. Pretty straight forward.

We are looking for an age verification system where a merchant could swipe the driver's license or ID of a customer to verify their age before being allowed to sell a particular item. We would want to have it recorded in the software so they merchant could prove the ID was checked.

A back-office option to disable/toggle the ability for customers to leave notes on Zenpepper

I need to be able to reorder or at least change the order of the receipt calculations. Right now it is set to.

Sub-Total:

Service charge: (which always say $0.00)

Total-TAX:

TOTAL:

Cash Option:

So running up a $10 ticket looks like this (with "cash discount" enabled which is actually Non Cash Adjust not cash discount) but that is a different request. 

Sub-Total:                     US$  10.00

Service charge:            US$    0.00 

Total-TAX:                     US$   1.00

TOTAL:                         US$ 11.39

Cash Option:                 US$ 11.00

We do have a line in the bottom where we state "The TOTAL reflects a 3.99% Non Cash Adjustment fee to all credit card transactions. Cash Option is the amount you pay for cash".

Besides the being very confusing to the customer. It MUST state the fee to be legal to use.

What we would like and I am sure other dealers would want is below.

Sub-Total:                       US$ 10.00

Total-TAX:                       US$   1.00

Cash Option Total:          US$ 11.00

Non Cash Adjustment     US$   0.39 (replaces the Service charge $0.00) plus ability to name this in the cash discount area. 

Credit Option Total:       US$ 11.39 (which was "Total" before)

Which will be very straight forward to the customer. We still have to add the explanation below but now it makes more sense.

(Non Cash Adjustment of 3.99% is added to all credit card transactions.)

Currently there are options to open the cash drawer "No Sale"  in Operations and in ticket options. We would like to request that a No Sale option be placed on the login screen whaere it is quick ad simple for bartenders to get to. Sample image attached.