LINGA — Feature Request Forum

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Completed

Adding a customer name option to organize transaction receipts vs by check number

Anna Want 3 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 2 months ago 1

For the transactions reports there are multiple toggle options. It would be great that in addition to check number the "name of the customer" can also be displayed for easy access. Since we are having issues with loyalty points recording correctly this will help us track how many of our member customers came up in a transaction period so we can fix the loyalty points manually. 

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Not a bug

Tip Sharing

Mike Palmer 3 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 2 months ago 1

Tips shared vs Tip Pooling

Today Linga has Tip Pooling and Automatic Tip Share

In certain states automatic tip sharing in illegal

In true tip sharing the Server A say "I want to give x amount to x Bartender/Runner/Host. The tip is deducuted from Server A and provided to Bartender/Runner/Host

Example:

The standard for most restaurants in Host is 1% Bartender is 1.50% and Runners 4%

Server makes $100 in tips

Host gets $1

Bartender gets $1.50

Runner gets $4

Server left over is $94.50

The way Ligna has this set up is Tip Pooling

Total of Tips for all servers, bartenders, host and runners to share the pot. 


Tip Pooling works great in Panera style QSR locations. Not in Full TSR mode.

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Completed

discount should have include additional modifiers option for set price as well

Hardy Singh 4 years ago in POS / RESTAURANT POS updated by Product Engineering 2 months ago 1

additional modifier option when setting up a price in discount

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Completed

menu item applicable time period

Vero 4 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 2 months ago 2

The ability to just choose the Time (not date) that an item is going to be available on the POS and OLO.

For example:  Lunch Items should only appear from 8:30am-5:00pm (doesn't matter what day of the week).

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Completed

Auto Gratuity by Item

paul 4 years ago in POS / RESTAURANT POS updated by Product Engineering 2 months ago 2

We would like to be able to set auto gratuity by item, not just by seat count. So for instance, we may have a beverage item that shouldn’t have auto gratuity, but apply auto gratuity on food items.

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Completed

Request to have Cash Refunds reflected in the Cash reporting

Mathew Schultz 4 years ago in BACKOFFICE updated by Product Engineering 2 months ago 1

Currently, when looking through the report, the cash value only reflects the cash of purchases.  I'd like to request that the refund portion of the report be migrated within the cash portion to make it easier to see the true cash. 

Example:

cash 100

refunds 25

total cash 75

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Completed

Error Messages close automatically after 3 seconds is a problem for barcode scanning

Mathew Schultz 4 years ago in POS / RESTAURANT POS updated by Product Engineering 2 months ago 3

With the patch that auto-closes the error message, barcode scanning errors now do not interrupt scanning.  Before, if I scanned a barcode that was not recognized, the error would prevent all other scans.  Now, if I have 10 items, if the 3rd item doesn't scan, I may not notice that 1 or other items did not get added to the check.

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Completed

Add manager card from ipad

Mathew Schultz 4 years ago in BACKOFFICE updated by Product Engineering 2 months ago 1

Currently there is no way to swipe a manager card into the employee PIN section.  The issue is most manager cards to not have the card number written on them for security reasons, so there is no way for a card to be assigned.

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Completed

kitchen printer

Sean B 4 years ago in POS / RESTAURANT POS updated by Product Engineering 2 months ago 1

Can we have the quantity for the per-item print at the beginning of the item name instead of at the last line?

Ex: 1 x  Grilled

            Chicken

            Sandwich

Instead of:

            Grilled

            Chicken

         1 Sandwich        

Gets confusing with multiple items on the printout.

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Completed

Filter on employee and time (not only date) on transaction report

JayP 4 years ago in BACKOFFICE updated by Product Engineering 2 months ago 1

The transaction report is good but lacks a filter on employee and time. It currently has dates but it is not specific enough all the time. For example  Jack is doing nights shift say from the 17th to the 18th so he has sales on the 17th at night and the 18th in the morning. His next shift is from the 18th at night to the 19 th. With the current filter only on date, you will always have transactions that are linked to two shifts (in our example the 18th). With time filter you can then have only the transactions of the relevant shift.