LINGA — Feature Request Forum

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Completed

Make product modifier pre-fixes 'mandatory'

Elena 5 years ago in BACKOFFICE / RESTAURANT BACKOFFICE updated by Product Engineering 2 months ago 1

Right now, the way we have it set up, our modifiers have 4 pre-fixes ("Add", "No", "On the side" and "Sub"). When a customer wants to add a modifier (such as avocado) hitting the pre-fix "Add" is what charges them the cost of that item; we run into issues with our online ordering because customers are clicking on only the modifier (example avocado) but they are not being forced to click any of the prefixes, therefore they aren't being charged the cost of the modifier.
Once the customer has picked their modifier (avocado, bacon, cheese etc), we need to force them to pick a pre-fix so if adding, they get charged for that modifier. 

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Completed

Cash Discount function is actually Non Cash Adjust

Brian Sharp 5 years ago in POS / RESTAURANT POS updated by Product Engineering 2 months ago 1

I have told the support staff about this since last year.  The way the the system has been programmed, what Linga calls Cash Discount is not Cash Discount it is actually Non Cash Adjust.  The name of the function throughout the system needs to be adjusted to alleviate any confusion.  Here are definitions for Cash Discounting, Non Cash Adjust and surcharging

At the most basic, a cash discount is when a customer pays less than the shelf or menu price because they pay with cash. For example, if the shelf price is $10 and a merchant offers a 3% cash discount, the customer will pay $9.70.

A surcharge is when a customer pays more than the shelf or menu price because they pay with a credit card. For that $10 item with a 3% surcharge, the customer will pay $10.30.

Any tinkering with these scenarios doesn’t change the end result. A program in which merchants add a “service fee” or a “non-cash adjustment” that is immediately removed for cash customers is not a discount, as the customer did not pay less than the shelf or menu price. That is, there was no actual discount.

For example, if the shelf price is $10 and the merchant adds a 3% “non-cash adjustment fee,” the price goes to $10.30. The customer chooses to pay with cash, so the merchant removes the fee, dropping the item back to the original $10. No discount on the shelf price occurred. Instead, the customer simply wasn’t surcharged. “Not being surcharged” is not the same thing as “receiving a discount.”

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Completed

Customer Login From Customer Display

Andrew Van Luven 5 years ago in ADD-ONS / CUSTOMER DISPLAY SYSTEM updated by Product Engineering 2 months ago 1

Before a new transaction is started, we should have an option to ask for customer phone number on the customer display. 

If the phone number is found it will bring up the account. If not the customer can enter in a name to create an account

Answer
Hardy Singh 5 years ago

This is already available, please enable the Customer Display Profile in BO and then press "Walkin" on POS.

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Answered

Payment Method name should appear on receipt

Ubaid Abdulrehman Billashqam 5 years ago in POS / RESTAURANT POS updated by Product Engineering 2 months ago 2

In the Windows app the payment method name does not print on the customer receipt, because saudi rules it should be visible for customer name of payment not Side cc..

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Fixed

Print both language in Kitchen peinter

Ubaid Abdulrehman Billashqam 5 years ago in POS / RESTAURANT POS updated by Product Engineering 2 months ago 1

In Windows application we are trying to print both language in kitchen printer but its not working

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Completed

Items searchable by SKU

Brett H 5 years ago in POS / RETAIL POS updated by Product Engineering 2 months ago 1

Make front of house POS system menu items/retail items searchable by SKU. 

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Declined

placing online order with restriction

Mohammed El-Ayady 5 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 2 months ago 1
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Completed

Add "Sale Per Order Type" for Linga Insights mobile App

Dip Patel 5 years ago in ADD-ONS / INSIGHTS APP updated by Product Engineering 2 months ago 1

HI,

Could you please add "Sale Per Order Type" in the Linga Insights mobile App? We would like to see how many orders we are getting via phone, to go, via dine-in etc. We can currently see that by login into the Linga POS back office but we would like to see on the go in our mobile app everyday.

Thank you,

Dip

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Completed

Remove "Each" from Online Ordering

Dave 5 years ago in POS / RESTAURANT POS updated by Product Engineering 2 months ago 1

Kitchen ticket reads "Each" under the quantity of item.  We would like it to list each separate item.  For example right now if someone orders 3 pretzels it will read:


 "3 Each" Giant Pretzel


We would like it to read:

Giant Pretzel

Giant Pretzel

Giant Pretzel

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Completed

Alternate Modifier group in Web Order

Derrick 5 years ago in ONLINE ORDERING / LINGA ONLINE ORDERING updated by Product Engineering 2 months ago 4

Right now it doesnt work at all in web order. Would be nice to have ability to sub pizza toppings for example