Being able to see the labor percentage from the POS itself without going into the back office

Ability to prompt tip after payment on POS. Currently no option to prompt after payment on POS only option for before and  on GO devices.

We frequently get trouble calls where an operations setting got changed accidentally by the store team and we need to do a fair amount of troubleshooting to figure out where the issues are coming from.  It would make a ton of sense to have the Operations settings controlled from the back office instead of locally from the POS, be able to control it from both locations or at least see the current status from the back office. 
Having access to these settings and information would greatly reduce troubleshooting resolution times because are asking employees to scroll through the settings to check on things while we can't see the settings of other tablets.  This would also help trouble calls where there is not a manager on site so the staff cant access operations settings while troubleshooting so we're adding users, temporary passwords and jumping through hoops that could be avoided.

Had a business that would like ability to avoid mistake of selecting tables that are already in use so they cant open another check on the table. Currently allows to open multiple checks and would like a way around this.

Hello,

when a user is logged in (not as a guest) and goes to the checkout screen, there is Add/Edit buttons. The location is confusing and a lot of customers call us saying they can't place and order and the reason they thing these buttons are for the email. Maybe you should put them under Phone Number label and above the text field to make it clearer it's for the phone number?

I am building a menu for a multi-chain sandwich shop in Chicago, and one of the issues the customer has is the modifier page layouts. With the current conversational modifier options, you can either have all mod groups on one page or have them broken out into a page per modifier group. 

With this format, and knowing they will be using a smaller screen, there are too many options on the page and the user would have to scroll down to see all options available for menu items such as this that have many choices.

With this format, there are too many areas that need to be clicked into with the division of pages. Ideally, the customer wants the size. hot/cold choice, and bread choice on one page while the cheese options, toppings, and extras appear on the second page.

Could we please have more control over the modifier screen control?

Had a merchant on old receipt display there refund policy for example:

We want you to be completely satisfied with your purchase! 

If you change your mind or are not satisfied, we offer exchanges or store credit only (no refunds) within 14 calendar days of purchase. Please note, items must be unworn and unwashed, with all tags attached, in order to exchange an item or receive store credit. All clearance items are final sale (no refunds, exchanges, or store credit).

Thank you,

Currently there is a character limit and doesn't allow the full length of a custom message to be entered on the receipt.

There needs to be an easier way to make mass changes in the UI without having to export the data:

1. When you search for a modifier (or modifier group) and then select ‘Edit’ from the results, after making the edits and updating, the system DOES NOT return to the search results screen. When you perform the same operation on a product or item, the system saves the search results.
2. Search and Search Results - The search function should allow users to create a search and save it, or at the very least, retain the search conditions and results until the user clears the search. This works similarly for products and items, but not for modifiers and modifier groups. Without this, the user must continually re-enter the search. Additionally, search results should be able to be sorted and filtered by column (attribute)

In the new Back Office Theme, the Employee based payroll report shows large empty spaces when fields are hidden from the report. In the old back office they could save their preferences, in the new UI it resets to default each time they pull the report.