Several of our merchants find it difficult to clearly separate menu items on the kitchen printer receipt. Some form of separator such as a break line or even an extra space would greatly help.

Account- Beto Hospitality

Customer Name- Scott

Customer mentioned that tip-outs should be calculated based on each server's net sales, but the deduction should occur from their individual tips equally. Currently, Linga does not support deducting calculated tip-outs from individual tips.

Requesting a feature that lets the system calculate tip-outs from net sales and deduct them from each server's tips.

The client would like the option to be able to have a short form option, on a menu item as we have it on modifiers. 

The client would like a longer character limit on menu items, modifiers, and secondary names to be longer than 50 characters. 

The client would like an error message to be displayed to the user if an import fails, indicating that the import was unsuccessful.

On the linga go app there is the ability to the customer to tip adjust on a preauthorized bar tab. However, on the customer facing screen at the cloud POS this options does not exist. This is huge hindrance for breweries and wineries.

Being able to see the labor percentage from the POS itself without going into the back office

Ability to prompt tip after payment on POS. Currently no option to prompt after payment on POS only option for before and  on GO devices.

Currently not possible to create a group To Go or For here order. The split button is grayed out, and there's no option to add seats to a To-Go order.

This becomes an issue in scenarios where a group places a phone order, then comes in to pay separately. Since it’s a To-Go order, the merchant has to manually calculate what each person owes, including tax and any surcharges or dual pricing fees. This can be difficult or even unmanageable. The only way to handle it accurately right now would be to re-ring each order individually on separate checks.

The same limitation exists with For-Here orders—there’s no easy way to split those either….unless we are missing something.

Current workaround is to make this a table order

We frequently get trouble calls where an operations setting got changed accidentally by the store team and we need to do a fair amount of troubleshooting to figure out where the issues are coming from.  It would make a ton of sense to have the Operations settings controlled from the back office instead of locally from the POS, be able to control it from both locations or at least see the current status from the back office. 
Having access to these settings and information would greatly reduce troubleshooting resolution times because are asking employees to scroll through the settings to check on things while we can't see the settings of other tablets.  This would also help trouble calls where there is not a manager on site so the staff cant access operations settings while troubleshooting so we're adding users, temporary passwords and jumping through hoops that could be avoided.