The program should be able to save each customers preferred Payroll Columns- it used to-

PLEASE fix this for your customers.

We generate employees attendance reports every two weeks. Every time, we need to go the report, select the dates, select the columns to be included, click apply, then download the report. Then repeat that for every single employee. This is really very time consuming and just repetitive unnecessary work. 
Can this be improved please? 

Still manual but less steps: for example, open the Employee Report -> Select the dates and the columns to be included -> then select all the employees to generate the report for -> this way it's just one time work that generates for ALL needed employees instead of doing that separately for every single employee. 

More Automated way: for us, we know we have a fixed pay schedule so we generate the reports every two weeks on a Monday. It's always the same columns and same employees and the report runs on the last two weeks. Can't this just be automated where it generates the reports by itself and then send it to an email address or manually go to the Employee report and just manually click generate report? 

In both solutions, it's just very minimal work instead of receptive time consuming work. 

Hey Guys,

Can we add the ability to create a non-cash payment method for the 3rd Party Delivery Apps like Uber Eats, Grub-Hub, Door Dash, Fauntan etc… with the ability to add a Tip/Gratuity and or Delivery Charges and have it print on the check.  

This will allow the clients that do not want to integrate the Delivery Apps into the system (silly, I know, but hey) to add the orders in to the system and keep track of those sales (and tips for when they use their own drivers)

This will also give Clients the ability to cross check the money they are receiving from these Apps

I was playing with the Idea of deferred payments kind of like a house account since they get paid weekly or monthly for those.

This will work for those clients that have their own Online Ordering System

The merchant is asking if we can change this email address to something that makes more sense. The word 'linga' does not appear anywhere in the email, making it hard to find and trust.

Add the functionality to allow days of the week as well as time availability/restriction on categories and items.

For example if Breakfast items are available M-F from 7am - 11am but 7am-Noon on Sat & Sun. Right now they have to be separate items which causes reporting to be confusing. 

The method for declaring cash tips and then reporting seems a bit disjointed.

First off there should be a way for an employee to enter their cash tips without clocking in and out. Some of my merchants do not use the time clock for tracking hours so their employees do not clock in and out. There should just be a simple place where an employee can declare their cash tips and move on without having to clock in and out. Maybe place it somewhere on the batch/tip adjust page or even on the close day page.

I also think that this declared cash tips amount should appear on the cashier report. A number of my merchants use the cashier report as a daily summary for each employee and there is no reason that this should not appear on a cashier report. I know it can be pulled from the back office but now we are putting more work on the admins. Let the employees see this number on their cashier report and when they submit those each day the admins can just have the numbers in front of them.

Good Day,

I spoke with an agent yesterday regarding Al Jazeera Secrets, which has two retail shops: Daisy’s Boutique and LUV IT Women’s Fashion Outlet. Both stores have a refund policy of 15 days. Even if the customer has paid by card, refunds are processed in cash.

Previously, when an old check needed to be refunded, the process followed was:

(1) Re-open the old check
(2) Delete the payment
(3) Void the check

This process was used because directly returning the check would reflect under the current closed day (under closed checks), which they wanted to avoid. That is why the re-open and void method was followed earlier.

However, after updating to the new version, users are no longer able to re-open old checks. I also confirmed with your agent that even now, when a return is processed in the new version, it is still reflected under the current day’s closed checks.

Because of this, we kindly request that one of the following options be considered:

*Provide users with access to re-open old checks, or

*Ensure that when a return is processed, it appears under Refunded in the receipt status instead of under the current day’s closed checks.

Please consider this request and provide us with a solution, as returned checks are currently reflecting under closed checks, which is causing confusion for users.