LINGA — Feature Request Forum

+2

LISTING THE CREDIT CARD TIP AUDIT IN THE CASHIER OUT

Manny Jimenez 2 months ago in POS / RESTAURANT POS updated 2 months ago 1

Need to have a list of Credit Card Transactions listed in the [CASHIER OUT]. This will allow them to see if there is a mistake entering tips or if they missed any. This would of avoided a blunder earlier this month where a server entered a $5,005.00 tip. 


Every system from Aloha to Toast has this. The more familiar we make the reporting the more comfortable the customer will be and less phone calls we will receive

Check No.  Amount    Tip/Grat    Total

1-009          $90.00      $20.00     $110.00

2-017          $115.00    $40.00     $155.00

1-099          $40.00      $0.00       $40.00

+2

Tip Sharing with % of Tips of Servers

pkrolikowska 2 months ago in POS / RESTAURANT POS 0

Instead of tip sharing calculating based off % of net sale, it should be calculated on % of tips of each server.

+2

QUICK DELIVERY OPTION

Manny Jimenez 3 months ago in POS / RESTAURANT POS updated by Hardy Singh 3 months ago 0

We need a Quick Delivery option.  This will allow a delivery order to be quickly closed out without having to assign a driver.

as of right now there are too many steps to process a delivery

- Enter the customers information

- Enter a Credit Card (Unless its Cash)

- Assign the Order to a driver

- Depart the driver

- Return the driver

- Close the Check if Cash

- Close the Driver out

- Add the tip to the credit card charge

We need to simplified this process to just a few less steps

- Enter the customers information

- Enter a Credit Card (Unless its Cash)

- Close the Check if cash

- Close the Driver out

- Add the tip to the credit card charge

+2

ADD OPEN DOLLAR GRATUITY & INCREASE OPEN PERCENTAGE

Manny Jimenez 3 months ago in POS / RESTAURANT POS updated 1 month ago 1

We need The ability to add an "OPEN $$ GRATUITY"  This is a hot topic for my current clients who do lots of parties and just want to enter a fixed dollar amount as a gratuity to a check.

The "OPEN %% GRATUITY" is limited to 100% and having to figure out a percentage for the tip never adds up.  Trying to figure out what the %% that we need to enter when the check is $1,047.22 and we need to add a gratuity of $500.00.

or if a Client pays with a check and the gratuity exceeds the 100% threshold.  The customer then has to do manual reports and this is where they start looking else where

+2

Discount Date Range Removes Discount the Date Before the End Date

Brad Bryant 3 months ago in POS updated by Product Engineering 2 months ago 0

Anytime Date Range is used for Discounts the Discount has always disappeared the day before the End Date of the Discount. We constantly have to remind people to mark the end date to be the day after the true end date, but this continually gets missed. 

Last time I reported this I was told that it was not possible to fix, but I think this needs to be looked at again, and even if it isn't technically feasible to fix at least add a disclaimer so the person making the discount can be reminded while making it so that the site doesn't run into unexpected issues when that day comes.

+2

Pre-Auth Name Tab

matt dorzok 3 months ago in POS / RESTAURANT POS updated by Product Engineering 2 months ago 0

Automatically assigning the customers name from the card to the tab. Right now the bartender has to remember to do it and it’s a whole other step.

+2

POS Sign Out

hector santiagocintron 4 months ago in POS updated by Hardy Singh 3 months ago 0

Hi,

A permission for disable the POS Sign Out option for employees. 

+2

The modifier quantity should not be displayed in the kitchen receipt.

cvydyam 4 months ago in POS / RESTAURANT POS updated by Hardy Singh 3 months ago 1

The modifier quantity should not be displayed in the kitchen receipt.

+2

Checkout Process on POS & CDS

pkrolikowska 4 months ago in POS updated by Hardy Singh 3 months ago 0

Partner has addressed how complex and back and forth the process is between a Cashier and Customer on a POS & CDS set up. Partner would like the process to be smoother and the cashier shouldn't have to walk the customer through the checkout on the CDS per his recent experiences. Occurs the same on iOS and Android.

Partner suggests that once the card button has been hit on the merchant side, the customer should be able to present their payment method on the device, then the tip screen should appear, then a submit or continue button, lastly the receipt screen. This would make the checkout process much smoother and less confusing.

+2

Hide Modifiers and Modifiers groups from POS

Mark Amaral 5 months ago in POS / RESTAURANT POS updated by Hardy Singh 3 months ago 0

Can we make a reverse of the hide. I have a customer that wants a more dumbed down version of their Modifiers for there Kiosk and Online ordering. So I want ot make new Modifier groups to be only seen from the Kiosk and Online but not show up for the normal employees.