We need the ability to print an all open check paper report.

Often we have customers that are at one table but move to another... we need to be able to move an existing order(s) to another table.

Can you increase the number of characters in item descriptions? Now 200 characters is the maximum. Can you increase it to 400?

The description window can go up and down, but the number of characters is limited.

This is important to us because of 3rd party integrators, they also synchronize the description that they release later on 3rd party apps.

Thank you

I've just spent an hour setting up a points based loyalty only to find that it doesn't work when using the WEB version of POS

We can't go live without this working on the web version

its great that the item buttons can be any colour or have a picture.. but it would help if the text colour could also be changed

if I use a Yellow button you can hardly read the white text

if two cokes are orderd, display as 2 x coke on the receipt

currenty we get

1 x coke

1x coke

Its very hard to read KOT when there is no blank line between menu items

a blank line between each menu item would help the chefs clearly see what are modifiers and what are meal items

The Swiping of a Includes modifer MUST deduct the sale price of that item else you can't use it to alter the cost of a meal

A. - Currently for the Role of Cashier:

• In the Role "Cashier" under POS, the function of "DISCOUNT" is Disabled.
• When a Cashier selects a "Discount" the system pops open a screen for a Manager to enter their PIN NUMBER to allow the Discount to be entered onto the ticket. This works properly snd takes 1 Step (Manager entering PIn Number) to move forward.

B - Now the merchant is seeking the same functionality as above:

• In the Role of "Cashier" under POS Operations the function of PAY IN/OUT is Disabled.
• When the Cashier selects PAY IN/OUT, they want the system to pop up the same screen for a Manager to enter their PIN NUMBER to allow for the Cashier to enter a PAY IN/OUT similar to the ability when they select DISCOUNT in the above example. This would allow for 1 Step (Manager entering PIn Number) to move forward.
• As of now, it requires 8 steps..... see below:
  1. The current Cashier would need to Logout.
  2. Then the Manager needs to Login
  3. Go to Operations
  4. Go to Till Management
  5. Select Pay In/Out
  6. Enter the amount
  7. Then logout
  8. And the Cashier needs to Login again.
  9. All of that has to occur rather than simply a pop-up window appearing to allow a Manager to simply enter their Pin number to allow for PAY IN/OUT.

We had a customer bring this to our attention. When they search for a customer (on the iPad) with an apostrophe in their name, it doesn't find the customer. If you search without the apostrophe, it works. Just wanted to pass along.