I've just spent an hour setting up a points based loyalty only to find that it doesn't work when using the WEB version of POS

We can't go live without this working on the web version

its great that the item buttons can be any colour or have a picture.. but it would help if the text colour could also be changed

if I use a Yellow button you can hardly read the white text

if two cokes are orderd, display as 2 x coke on the receipt

currenty we get

1 x coke

1x coke

Its very hard to read KOT when there is no blank line between menu items

a blank line between each menu item would help the chefs clearly see what are modifiers and what are meal items

The Swiping of a Includes modifer MUST deduct the sale price of that item else you can't use it to alter the cost of a meal

A. - Currently for the Role of Cashier:

• In the Role "Cashier" under POS, the function of "DISCOUNT" is Disabled.
• When a Cashier selects a "Discount" the system pops open a screen for a Manager to enter their PIN NUMBER to allow the Discount to be entered onto the ticket. This works properly snd takes 1 Step (Manager entering PIn Number) to move forward.

B - Now the merchant is seeking the same functionality as above:

• In the Role of "Cashier" under POS Operations the function of PAY IN/OUT is Disabled.
• When the Cashier selects PAY IN/OUT, they want the system to pop up the same screen for a Manager to enter their PIN NUMBER to allow for the Cashier to enter a PAY IN/OUT similar to the ability when they select DISCOUNT in the above example. This would allow for 1 Step (Manager entering PIn Number) to move forward.
• As of now, it requires 8 steps..... see below:
  1. The current Cashier would need to Logout.
  2. Then the Manager needs to Login
  3. Go to Operations
  4. Go to Till Management
  5. Select Pay In/Out
  6. Enter the amount
  7. Then logout
  8. And the Cashier needs to Login again.
  9. All of that has to occur rather than simply a pop-up window appearing to allow a Manager to simply enter their Pin number to allow for PAY IN/OUT.

We had a customer bring this to our attention. When they search for a customer (on the iPad) with an apostrophe in their name, it doesn't find the customer. If you search without the apostrophe, it works. Just wanted to pass along.

Please create a training mode for register .It would make training new employees easier and you can make sure they are trained in all functions of pos ahead of time (ie )  all conceivable situations

Please make refunds available per items for same day instead of refunded whole ticket and recharging items .This is creating  a unnecessary charge for people who are paying with credit.

I have attached a photo of a customer receipt for reference.  As you can see under the order summary the Item Name reflects 30% discount but when you look over to the right under Amount it shows 79.16 the same way it shows the 2 items that the customer is being charged for.  Now of course when you look at the total you can clearly see a discount was taken.  Imagine for a second that this was a receipt for a table of 4 and you receive the bill.  When giving it a quick glance to make sure the bill is correct you give the amount section a quick look and see a charge for an amount you dont recognize.  You call over the server who now has to take the time to go over the bill with you and explain that those are not charges they are discounts and then prove to the guest by looking at the subtotal and what he/she was actually charged.  And there goes productivity.  Adding a (-) before the discount total or placing the discount total in parenthesis would be ideal to fix this issue.