LINGA — Feature Request Forum

+3
Under review

Fix how Suggested Tips work and make Gratuities Calculation and suggested TIps match up

Mark Amaral 5 months ago in POS / RESTAURANT POS updated by Hardy Singh 3 months ago 2

For Suggested tips.

1. Don't force how many suggested tips we can have. Most of my customers do not like 4 Suggestions they want 3 only.

2. Suggested tips are based off the total after Tax. It is suppose to be before tax.

3. Gratuities are based off Subtotal so why not Suggested tips?

+3

Implementing Role-Based Access for the "Hold" Button

Mark Amaral 6 months ago in POS / RESTAURANT POS updated by Hardy Singh 3 months ago 1

I would like to request the implementation of a role-based access system for the "Hold" button feature. The goal is to allow control over who can use this functionality by restricting it to specific user roles. Below are the key details for this request:

  1. Permission Level Control:

    • Configure the "Hold" button as a feature tied to specific roles (e.g., Manager, Admin).
    • Ensure that users without the assigned permission, such as servers, do not see or have access to the button.
  2. Backend Configuration:

    • Add an option in the backend portal to enable or disable the "Hold" button for different roles.
    • Provide a toggle or checkbox under role management settings for this purpose.
  3. Flexibility and Customization:

    • Allow customization of role permissions to ensure only authorized personnel can access the "Hold" button.
    • Include options for overrides or exceptions for specific users, if necessary.

This feature would provide precise control over the "Hold" button functionality, enhance security, and meet the operational requirements of clients who do not want this feature available to all users.

+3

Customer Profile do not require Phone/Email

Kyle C 11 months ago in POS updated by Hardy Singh 3 months ago 0

Do not require a phone or email in customer profile, these should be optional fields and not used an a UID in the customer database

+3

Consolidate Item with Modifier

Danny E 12 months ago in POS / RESTAURANT POS updated by Hardy Singh 3 months ago 0

If you ring up a bunch of the same item separately with no modifiers, it will consolidate them into one line item with a quantity on the check/receipt.

If those items have a modifier, it puts each one on a separate line. 


It's a problem for bars as the same item with the same modifier should still consolidate but it's not:


Image 280

+3
Under review

Digital tipping screen to show after payment processed

Ryan Nicley 1 year ago in POS updated by Hardy Singh 3 months ago 3

It would be very nice to have the option to show the digital tip screen after the payment is processed on an iPad or tablet instead of only being able to show it before the payment is processed. Some of our customers feel like it's out or order in the payment process.

+3

Tip screen on Cashier POS when using a CDS tip % are disabled for the Cashier

Keith Miller 1 year ago in POS / RESTAURANT POS updated by Product Engineering 3 months ago 0

We have had a situation where a Cashier would quickly tap a large % on the Cashier side when the Tip screen appears and then quickly tapping the CONTINUE button so the total is sent to the PAX device. The cardholder does not see the added tip and simple taps/inserts their card.  The ticket is paid for with the unknown tip and customers are advising later that day and next day they did not tip that amount. 

+3

Stop Cash Drawer from Opening for Servers (or other specific employees)

Danny E 1 year ago in POS updated by Product Engineering 3 months ago 2

At many locations the bartender(s) need the drawer to pop when they do a cash sale but the servers are self-banking and should not have access to any drawer.

However, taking a cash payment will still open the drawer for them.

We need a way to disallow specific employees or preferably specific roles from having the drawer open for them.

+3
Planned

Option to send Order to Kitchen only after payment is completed

Brad Bryant 1 year ago in POS / RESTAURANT POS updated by Product Engineering 3 months ago 3

We received a complaint that the order gets sent to the kitchen after a partial payment. Instead, can we have the option to send an order to the kitchen only after the balance reaches $0.00? This way the scenario where the kitchen picks up the order when there are not enough funds can be avoided. 


We will still have the ability to manually send the order to the Kitchen by selecting "Order" at staff's discretion so there should be no loss or issue with this change.

I think this can be a toggle option so if any business wants it to send on the first payment they can still do so. 

+3

QUICK DELIVERY OPTION

Manny Jimenez 1 year ago in POS / RESTAURANT POS updated by Product Engineering 3 months ago 2

Have the ability to Take Delivery Orders and have the ability to close the check without having to Select a Driver and clicking on Departure / Arrival



Take a DELIVERY ORDER over the phone. Take their Payment info over the phone and select submit to close the Check ASAP.

+3

Label Printer Font Size increasing

james patel 1 year ago in POS / RESTAURANT POS updated by Product Engineering 3 months ago 1

The current font size is small when it comes to large bottles and cups. The format that we can select is just Elite, Emphasis, 2 width, Normal instead of this we would like to have increase size in number and that can help us more to print the fonts bigger