• Currently there is no alert on a kitchen ticket that there are items on another printer for the same ticket. Merchants with multiple kitchen printers often do not want every item printing on every printer, but DO want to know when a ticket has items on other printers. For example: a restaurant has a kitchen printer and a pizza printer. When the kitchen receives a ticket, they need to know that a pizza is on the same  order to properly time the food with the pizza. So the kitchen ticket can just identify that there is also item(s) on the pizza printer. However, the kitchen does NOT want to get all the pizza tickets that do not contain items for the kitchen. Other systems I am familiar with will notify each printer that there are items for the other printers on the ticket.

When Service charge is enabled, tip charge is available to apply to all CC tips, however this changes how the receipt prints out its totals compared to surcharge/dual pricing. 

Having the ability to apply tip charge to all of these CC charges would give restaurant owners more options for covering their CC processor charges. 

Customer is a vape shop with a lot of items with similar names. They are requesting improvements to the search function in the pos. 
if they start a search for an item that is multiple words they have to get the words in the correct order for it to find it, if they miss a word in the middle it won't find it.
eg "Kratom Vape Raspberry" will find it, "Kratom Raspberry" will not find it.

the option to not seat print SEAT should be available for ALL service types.

Not all table service restaurants like to use the seat option.

It confuses chefs when they see SEAT on the KOT

we need the ability to change the modifier font size

the text for the modifiers also needs to wrap as all other buttons do

most modifiers are unreadable due to size and not wrapping

Auto update feature that can be turned on or off. When a new update comes out the next time the device closes out the day it auto updates and syncs with back office.

Reprint of CC Authorization Slip for Android.  In the event an authorization slip does not print due to hardware issues or the authorization slip gets misplaced a manager has the capability to reprint the authorization slip.

As currently works on iOS, in the event an auto gratuity is added to a check, the Tip line description on an authorization slip is changed from Tip to Additional Tip for Android

Our merchants frequently experience auto batch settlement when there are transactions without proper tip adjustment. This mostly happens during Internet outages. The issue is if the Internet service resumes and auto batch is turned on all transactions will batch including those still needing tip adjustment. This creates a lot of work for the merchant, the Linga support team, and the Hybrid payments team Or processor. If there was somehow an option to omit non adjusted transactions from the batch, this would be and amazing feature.

for support it would be great if we could screenshot the ipads from the back office dealer portal, so we can see exactly what they're seeing on the screen in the store. I understand we cant control the ipad remotely but a screenshot would help when they have issues with batches offline etc.

Heartland Restaurant has this feature so i know its possible.