We received a complaint that the order gets sent to the kitchen after a partial payment. Instead, can we have the option to send an order to the kitchen only after the balance reaches $0.00? This way the scenario where the kitchen picks up the order when there are not enough funds can be avoided. 

We will still have the ability to manually send the order to the Kitchen by selecting "Order" at staff's discretion so there should be no loss or issue with this change.

I think this can be a toggle option so if any business wants it to send on the first payment they can still do so. 

Have the ability to Take Delivery Orders and have the ability to close the check without having to Select a Driver and clicking on Departure / Arrival

Take a DELIVERY ORDER over the phone. Take their Payment info over the phone and select submit to close the Check ASAP.

The current font size is small when it comes to large bottles and cups. The format that we can select is just Elite, Emphasis, 2 width, Normal instead of this we would like to have increase size in number and that can help us more to print the fonts bigger

• Currently there is no alert on a kitchen ticket that there are items on another printer for the same ticket. Merchants with multiple kitchen printers often do not want every item printing on every printer, but DO want to know when a ticket has items on other printers. For example: a restaurant has a kitchen printer and a pizza printer. When the kitchen receives a ticket, they need to know that a pizza is on the same  order to properly time the food with the pizza. So the kitchen ticket can just identify that there is also item(s) on the pizza printer. However, the kitchen does NOT want to get all the pizza tickets that do not contain items for the kitchen. Other systems I am familiar with will notify each printer that there are items for the other printers on the ticket.

I Currently have a couple of sites that just want to take the [DELIVERY] or [OLO DELIVERIES] orders.

They just want to put in (assign) the customer info and just close the check without having to assign the “Driver”. 

If possible just have an option to Disable the option under deliveries ([DOES NOT REQUIRE DRIVER])

As of right now it is way too many steps to close 1 Delivery Check and in a Pizzeria where they managed their own drivers this is very time consuming when the Pizza Man is also the Cashier managing the Counter and 100+ delivery orders on a Weekend Day.

At the very least just select all the checks and hit “DEPARTURE” to send the orders out (so the customer can receive the text “Your order is on its way”) also need the ability to select all the checks from the “OUT’ and hit “ARRIVED” so the checks can close and they can add tips.

When Service charge is enabled, tip charge is available to apply to all CC tips, however this changes how the receipt prints out its totals compared to surcharge/dual pricing. 

Having the ability to apply tip charge to all of these CC charges would give restaurant owners more options for covering their CC processor charges. 

Customer is a vape shop with a lot of items with similar names. They are requesting improvements to the search function in the pos. 
if they start a search for an item that is multiple words they have to get the words in the correct order for it to find it, if they miss a word in the middle it won't find it.
eg "Kratom Vape Raspberry" will find it, "Kratom Raspberry" will not find it.

the option to not seat print SEAT should be available for ALL service types.

Not all table service restaurants like to use the seat option.

It confuses chefs when they see SEAT on the KOT

we need the ability to change the modifier font size

the text for the modifiers also needs to wrap as all other buttons do

most modifiers are unreadable due to size and not wrapping

Auto update feature that can be turned on or off. When a new update comes out the next time the device closes out the day it auto updates and syncs with back office.