LINGA — Feature Request Forum

+2

DELIVERY ORDERS Not require a Driver to Close Check

Manny Jimenez 2 years ago in POS / RESTAURANT POS updated by Product Engineering 3 months ago 1

I Currently have a couple of sites that just want to take the [DELIVERY] or [OLO DELIVERIES] orders.

They just want to put in (assign) the customer info and just close the check without having to assign the “Driver”. 

If possible just have an option to Disable the option under deliveries ([DOES NOT REQUIRE DRIVER])

As of right now it is way too many steps to close 1 Delivery Check and in a Pizzeria where they managed their own drivers this is very time consuming when the Pizza Man is also the Cashier managing the Counter and 100+ delivery orders on a Weekend Day.

At the very least just select all the checks and hit “DEPARTURE” to send the orders out (so the customer can receive the text “Your order is on its way”) also need the ability to select all the checks from the “OUT’ and hit “ARRIVED” so the checks can close and they can add tips.

+2

Add an option for Open dollar amount into "ADD GRATUITY" , only percenage allowed for now

Yang Cao 2 years ago in POS updated by Hardy Singh 3 months ago 1

Add an option for Open dollar amount into "ADD GRATUITY" , only percenage allowed for now

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+2

Pre Auth will not allow prompt tip before credit card screen

Alex Myers 2 years ago in POS / RESTAURANT POS updated by Product Engineering 3 months ago 1

When someone pre-auths a card and has "prompt tip before credit card screen" turned on. It will not allow them to prompt a tip when closing out the tab. I believe this is due to the credit card screen being bypassed due to the pre-auth. 

+2

Menu Item Name on Modifier Screens

Jason G 2 years ago in POS / RESTAURANT POS updated by Product Engineering 3 months ago 0

When editing a menu item, the pink header says "Menu Item".  I have on multiple occasions questioned whether or not I selected the right item and there's no identifier other than under the Basic Details screen.  It would be really nice having it say something like "Menu Item - Pepperoni Pizza" so you know you're editing the correct item.

+2

We Need a TRAINING MODE for both iOS / Android

Manny Jimenez 2 years ago in POS updated by Product Engineering 3 months ago 1

Our biggest competitors have this feature and people looking for a NEW solution over their Legacy System are used to having this system (Aloha, Micros, Aldelo, Revel, Lightspeed/Breadcrumb and TOAST)

This allows the restauranteur to better train their new FOH Statff (Server/Cashier/Bartender etc…) to use the system and helps minimize costly mistakes with both cash and credit card transaction as well as staff turn over.

This can be a JOB CODE Called FOH TRAINING.  This can be a permanent Job Code which can’t be deleted or adjusted.

While having this “FOH TRAINING” Job Code this is what happens when they use it:

  1. Allows for employee to Clock in / Out - Keeps track of the "Training Staff Members" clock in/out time.
  2. Any and all sales performed under this FOH Training, do not add to the sales.
  3. the phrase "TRAINING CHECK - DO NOT PAY" Shows on the Top and Bottom of the Customer Check when they print it out.
  4. When teaching staff to close "Cash Payments" gets replaced with “TRAINING CASH” either way does not add to the Cash Sales
  5. Same with Credit Cards - Where it will ask for a card but will not Charge the card so they can go through the process of inserting/tapping a card and learning how to enter the Tips.  Gets replaced with “TRAINING CREDIT CARD” and does not add to the batch.
  6. CASHIER-OUT (Check-Out) allows the trainee to go through the process of doing a Cashier Out and start getting familiar with the process. Learning how to read the Cashier Out Report

OR Have a Toggle Switch on an iPad or Android Tablet to put the Tablet into "TRAINING MODE" and not sync with the other Tablets with the Same features above.  Have this Toggle Accessible only by having Permission under Job Code granted to a Manager/Supervisor

+2

paid in by credit card

Brian Sharp 2 years ago in POS updated by Product Engineering 3 months ago 0

Right now the only payment method for Paid in is by cash.  Need to be able to do a paid in by also credit card or other payments

+2

Option to add inventory back when issuing refund (Retail Items)

Alex Mendez MStar 2 years ago in POS / RETAIL POS updated by Product Engineering 3 months ago 0

Option to add inventory back when issuing refund (Retail Items)

+2

QSR order flow - Provide option to select dine-in/take-out to the end of flow and make it required

Mariell R 2 years ago in POS / RESTAURANT POS updated by Product Engineering 3 months ago 0

Scenario today: First interaction by cashier with customer is asking "Dining in or Take-out"

Requested scenario: Starting to take order and prior to taking payment require a choice of dining in or take-out. This is a common QSR/counter service flow where a cashier would take the order prior to asking if they are dining in or bringing the food with them. 

+2

Tip, Swipe, Sign and Receipt with Pre-auth being used.

Jason G 2 years ago in POS / RESTAURANT POS updated by Product Engineering 3 months ago 0

Currently, if using pre-auth, when going to the payment screen, you can only sign and select a receipt option on screen.  It would make sense to also be able to select a tip.  In our area, bars all want to pre-auth cards but it's not ideal for the bartender to have to ask a customer how much they want to tip in order to hit Submit so they can sign on screen and select a receipt option.  The flow we are trying to use is bartender hits submit on existing pre-authed tab, turns the display around and the customer tips, swipes, signs and emails/prints receipt