We have had a situation where a Cashier would quickly tap a large % on the Cashier side when the Tip screen appears and then quickly tapping the CONTINUE button so the total is sent to the PAX device. The cardholder does not see the added tip and simple taps/inserts their card.  The ticket is paid for with the unknown tip and customers are advising later that day and next day they did not tip that amount. 

The current font size is small when it comes to large bottles and cups. The format that we can select is just Elite, Emphasis, 2 width, Normal instead of this we would like to have increase size in number and that can help us more to print the fonts bigger

100% of the time merchants request that the service type "To Go" or "Take Out" print in red. Same applies to the "Go" button for items. Really need this feature change. 

I Currently have a couple of sites that just want to take the [DELIVERY] or [OLO DELIVERIES] orders.

They just want to put in (assign) the customer info and just close the check without having to assign the “Driver”. 

If possible just have an option to Disable the option under deliveries ([DOES NOT REQUIRE DRIVER])

As of right now it is way too many steps to close 1 Delivery Check and in a Pizzeria where they managed their own drivers this is very time consuming when the Pizza Man is also the Cashier managing the Counter and 100+ delivery orders on a Weekend Day.

At the very least just select all the checks and hit “DEPARTURE” to send the orders out (so the customer can receive the text “Your order is on its way”) also need the ability to select all the checks from the “OUT’ and hit “ARRIVED” so the checks can close and they can add tips.

When someone pre-auths a card and has "prompt tip before credit card screen" turned on. It will not allow them to prompt a tip when closing out the tab. I believe this is due to the credit card screen being bypassed due to the pre-auth. 

When editing a menu item, the pink header says "Menu Item".  I have on multiple occasions questioned whether or not I selected the right item and there's no identifier other than under the Basic Details screen.  It would be really nice having it say something like "Menu Item - Pepperoni Pizza" so you know you're editing the correct item.

Scenario today: First interaction by cashier with customer is asking "Dining in or Take-out"

Requested scenario: Starting to take order and prior to taking payment require a choice of dining in or take-out. This is a common QSR/counter service flow where a cashier would take the order prior to asking if they are dining in or bringing the food with them. 

Currently, if using pre-auth, when going to the payment screen, you can only sign and select a receipt option on screen.  It would make sense to also be able to select a tip.  In our area, bars all want to pre-auth cards but it's not ideal for the bartender to have to ask a customer how much they want to tip in order to hit Submit so they can sign on screen and select a receipt option.  The flow we are trying to use is bartender hits submit on existing pre-authed tab, turns the display around and the customer tips, swipes, signs and emails/prints receipt

Ability to edit a future order without having to cancel it