In the web pos, even after the changing the font size from small to large in the kitchen receipt template in Back office, the printer prints the receipt in small size. But the Ipad changes correctly and gives print in correct font.

If you see the receipt , LASAGNA is a modifier however it is showing like an item. atleast modifier should be indented or items should be numbered show that users do not get confused with this.

additional modifier option when setting up a price in discount

We would like to be able to set auto gratuity by item, not just by seat count. So for instance, we may have a beverage item that shouldn’t have auto gratuity, but apply auto gratuity on food items.

With the patch that auto-closes the error message, barcode scanning errors now do not interrupt scanning.  Before, if I scanned a barcode that was not recognized, the error would prevent all other scans.  Now, if I have 10 items, if the 3rd item doesn't scan, I may not notice that 1 or other items did not get added to the check.

Can we have the quantity for the per-item print at the beginning of the item name instead of at the last line?

Ex: 1 x  Grilled

            Chicken

            Sandwich

Instead of:

            Grilled

            Chicken

         1 Sandwich        

Gets confusing with multiple items on the printout.

I have told the support staff about this since last year.  The way the the system has been programmed, what Linga calls Cash Discount is not Cash Discount it is actually Non Cash Adjust.  The name of the function throughout the system needs to be adjusted to alleviate any confusion.  Here are definitions for Cash Discounting, Non Cash Adjust and surcharging

At the most basic, a cash discount is when a customer pays less than the shelf or menu price because they pay with cash. For example, if the shelf price is $10 and a merchant offers a 3% cash discount, the customer will pay $9.70.

A surcharge is when a customer pays more than the shelf or menu price because they pay with a credit card. For that $10 item with a 3% surcharge, the customer will pay $10.30.

Any tinkering with these scenarios doesn’t change the end result. A program in which merchants add a “service fee” or a “non-cash adjustment” that is immediately removed for cash customers is not a discount, as the customer did not pay less than the shelf or menu price. That is, there was no actual discount.

For example, if the shelf price is $10 and the merchant adds a 3% “non-cash adjustment fee,” the price goes to $10.30. The customer chooses to pay with cash, so the merchant removes the fee, dropping the item back to the original $10. No discount on the shelf price occurred. Instead, the customer simply wasn’t surcharged. “Not being surcharged” is not the same thing as “receiving a discount.”

In the Windows app the payment method name does not print on the customer receipt, because saudi rules it should be visible for customer name of payment not Side cc..

In Windows application we are trying to print both language in kitchen printer but its not working