I've just spent an hour setting up a points based loyalty only to find that it doesn't work when using the WEB version of POS

We can't go live without this working on the web version

if two cokes are orderd, display as 2 x coke on the receipt

currenty we get

1 x coke

1x coke

The Swiping of a Includes modifer MUST deduct the sale price of that item else you can't use it to alter the cost of a meal

We had a customer bring this to our attention. When they search for a customer (on the iPad) with an apostrophe in their name, it doesn't find the customer. If you search without the apostrophe, it works. Just wanted to pass along.

Please make refunds available per items for same day instead of refunded whole ticket and recharging items .This is creating  a unnecessary charge for people who are paying with credit.

I have attached a photo of a customer receipt for reference.  As you can see under the order summary the Item Name reflects 30% discount but when you look over to the right under Amount it shows 79.16 the same way it shows the 2 items that the customer is being charged for.  Now of course when you look at the total you can clearly see a discount was taken.  Imagine for a second that this was a receipt for a table of 4 and you receive the bill.  When giving it a quick glance to make sure the bill is correct you give the amount section a quick look and see a charge for an amount you dont recognize.  You call over the server who now has to take the time to go over the bill with you and explain that those are not charges they are discounts and then prove to the guest by looking at the subtotal and what he/she was actually charged.  And there goes productivity.  Adding a (-) before the discount total or placing the discount total in parenthesis would be ideal to fix this issue.

Very nice feature to allow manual submit on a bar or table order.   You can also add a tip in offline mode this way.   Why not extend that feature to all order types, phone, etc.

Currently, the "Print Included Modifiers" Option is disabled. But when we order an item that prints to both kitchen printers, one doesn't print the included modifiers, and the other does.

In the web pos, even after the changing the font size from small to large in the kitchen receipt template in Back office, the printer prints the receipt in small size. But the Ipad changes correctly and gives print in correct font.