Currently, if you take multiple credit cards on a check (especially if using split by seat), the cc payment in the payment screen summary box only shows the programmed payment name and the seat number.   It would make entering tips on the payment screen much easier if the credit card payments listed in the summary box included the last 4 digits of the credit card.   That way you can make the credit voucher with the payment on the payment screen.   EXAMPLE:  you split a table evenly 3 ways through the SPLIT BY SEAT functionality, you will have 3 equal credit card vouchers.   If customers decide to tip with 3 different amounts, you have no idea which payment needs adjusted for those 3 cards.   Including the last 4 digits on the payment screen would eliminate this confusion .

Merchant is telling me when they start a QSR order and then change it to a Bartab, they can't pre-auth it since there are items already on the check. Currently, we have the pre-auth feature turned on and the default amount is $1.

#77616 NEED A BREAK BUTTON NEXT TO CLOCK IN & OUT

Soga Ventures LLC --> Frida´s Mexican Kitchen & Cantina

Josue Flores

fridasmexicankitchen550@gmail.com

Something that is really needed is a tip warning... I'm all for our employees getting tipped generously but accidents where customer's accidentally leaves $1000 tips (which we've seen more than once) can be avoided by putting up a message if a tip exceeds a certain threshold. I think it would be good to have a setting in the back office that lets your clients pick their threshold based on percentage/amount.

Currently when discount is given, the Customer Receipt is not showing the Discount amount in a negative amount. For example, if I'm giving $1 off of $10 item, it should show "- $1.00", currently it shows "$1.00" without the Minus. It causes confusion in customers who think they are being charged instead of receiving a discount. It's a small nuance but we've received several calls already from merchants asking for a fix.

Repeat per check/not per seat

Currently in Linga you can send all the seat’s orders to the kitchen.

We need an option to repeat orders for all the seats.

Currently you can only repeat orders by one seat at a time.

Have the ability to have the bartenders automatically open up to the Bar Tab screen rather than the POS screen

Customers at locations with only 1 tax rate are seeing the tax line and another line that says tax total, so the merchants are getting a lot of complaints from customers that think the tax is being charged twice.

Recently Linga said they would fix this with 6.0.95, to where turning off "Tax Summary" in back office front end receipt template would stop "Tax Total" line from showing. Problem is, even on 6.0.95 it still shows on the credit card slips (see example image).

EXAMPLE:

We have an account where they pulled up a previous day transaction for $1356 and refunded it.

Now the owner is asking me where the money is because he doesn't believe it's a refund. I told him you can tell it's a refund because of the R in front of the check number that day, but that's not enough.

When I send myself a copy of the receipt, it doesn't say REFUND anywhere. This refund also does not show up on the back office Refund report, apparently only same-day refunds show up there?

Just need a way to more clearly show that this was a past day's check that was pulled up and refunded.

We need a way to retain a percentage of credit card tips for the house, to cover the cost of processing those tips.

Right now the closest you can get is with Service Charge on tips. This is no good for 2 reasons:
1. It makes you select what type of card you are running at time of payment, an additional step that will annoy most customers.
2. It doesn't work with Surcharge or Dual Pricing, so it's useless.

Ideally you could just put a % of credit card tips that is retained by the house without having to turn off any other settings or service charges.