LINGA — Feature Request Forum

BREAK BUTTON NEXT TO CLOCK IN & OUT
#77616 NEED A BREAK BUTTON NEXT TO CLOCK IN & OUT
Soga Ventures LLC --> Frida´s Mexican Kitchen & Cantina
Josue Flores
fridasmexicankitchen550@gmail.com

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Add tip warning for OLO/and custom tip on POS
Something that is really needed is a tip warning... I'm all for our employees getting tipped generously but accidents where customer's accidentally leaves $1000 tips (which we've seen more than once) can be avoided by putting up a message if a tip exceeds a certain threshold. I think it would be good to have a setting in the back office that lets your clients pick their threshold based on percentage/amount.

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Hyphen/minus " - " added on Customer Receipt when giving a Discount
Currently when discount is given, the Customer Receipt is not showing the Discount amount in a negative amount. For example, if I'm giving $1 off of $10 item, it should show "- $1.00", currently it shows "$1.00" without the Minus. It causes confusion in customers who think they are being charged instead of receiving a discount. It's a small nuance but we've received several calls already from merchants asking for a fix.

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Repeat Whole Order
Repeat per check/not per seat
Currently in Linga you can send all the seat’s orders to the kitchen.
We need an option to repeat orders for all the seats.
Currently you can only repeat orders by one seat at a time.

Bartenders Default to the Bar Tab Screen
Have the ability to have the bartenders automatically open up to the Bar Tab screen rather than the POS screen

Bar Tabs per Bartender
Places that do a high volume of Bar Tabs are dealing with the Bar Tab screen being really crowded.
We would need a role permission that can be toggled so employees only see their own tabs in the bar tabs screen.
Alternatively, there could be buttons on the Bar Tabs screen to see "All Tabs" or only "Your Tabs".
There is a feature request by Brittany CH about filtering bar tabs from 5 years ago marked as "Complete" but I don't see any filtering options?

Make Previous Day Refund more Obvious
We have an account where they pulled up a previous day transaction for $1356 and refunded it.
Now the owner is asking me where the money is because he doesn't believe it's a refund. I told him you can tell it's a refund because of the R in front of the check number that day, but that's not enough.
When I send myself a copy of the receipt, it doesn't say REFUND anywhere. This refund also does not show up on the back office Refund report, apparently only same-day refunds show up there?
Just need a way to more clearly show that this was a past day's check that was pulled up and refunded.

House Tips / Retain Credit Card Tips
We need a way to retain a percentage of credit card tips for the house, to cover the cost of processing those tips.
Right now the closest you can get is with Service Charge on tips. This is no good for 2 reasons:
1. It makes you select what type of card you are running at time of payment, an additional step that will annoy most customers.
2. It doesn't work with Surcharge or Dual Pricing, so it's useless.
Ideally you could just put a % of credit card tips that is retained by the house without having to turn off any other settings or service charges.

disable hold and fire functions
The ability to turn off the hold and fire functionality in roles. I have a customer that doesn't want their servers to be able to do that.

Pre-Auth on any Service Type
Why not have Pre-Auth in Options for any service type?
Especially Table Service, since a lot of bars use the table layout instead of the bar tabs because they need to know where to run food.
Spinoff of this request:
https://requests.lingapos.com/communities/1/topics/643-ability-to-pre-authorize-on-table-service
Customer support service by UserEcho