We have a request from two prospects.  One is a 5 store small chain.  We do a lot of delivery customers and this has come up as a need.  1.  When a driver is dispatched, the ability to auto print the customer receipt.  The auto print to the driver receipt when the order is placed will not work for them. 2.  On arrival back from the delivery run we need the ability to pay out all the checks that the drive ran for that run at once.  Example: Drive comes back with 3 deliveries.  Each delivery is 10.00.  The driver is responsible for 30.00's as they are self banking.  There current system allows them to multi select these checks and pay them all at one time.

Grouping left & right pizza items on receipts.

Check/ Screen Timeout Enhancements

-Address delays caused when a check is left open on one terminal and accessed on another.

- Ensure faster allocation of checks between terminals.

For Suggested tips.

1. Don't force how many suggested tips we can have. Most of my customers do not like 4 Suggestions they want 3 only.

2. Suggested tips are based off the total after Tax. It is suppose to be before tax.

3. Gratuities are based off Subtotal so why not Suggested tips?

I would like to request the implementation of a role-based access system for the "Hold" button feature. The goal is to allow control over who can use this functionality by restricting it to specific user roles. Below are the key details for this request:

1. Permission Level Control:
   • Configure the "Hold" button as a feature tied to specific roles (e.g., Manager, Admin).
   • Ensure that users without the assigned permission, such as servers, do not see or have access to the button.
2. Backend Configuration:
   • Add an option in the backend portal to enable or disable the "Hold" button for different roles.
   • Provide a toggle or checkbox under role management settings for this purpose.
3. Flexibility and Customization:
   • Allow customization of role permissions to ensure only authorized personnel can access the "Hold" button.
   • Include options for overrides or exceptions for specific users, if necessary.

This feature would provide precise control over the "Hold" button functionality, enhance security, and meet the operational requirements of clients who do not want this feature available to all users.

If you ring up a bunch of the same item separately with no modifiers, it will consolidate them into one line item with a quantity on the check/receipt.

If those items have a modifier, it puts each one on a separate line. 

It's a problem for bars as the same item with the same modifier should still consolidate but it's not:

We have had a situation where a Cashier would quickly tap a large % on the Cashier side when the Tip screen appears and then quickly tapping the CONTINUE button so the total is sent to the PAX device. The cardholder does not see the added tip and simple taps/inserts their card.  The ticket is paid for with the unknown tip and customers are advising later that day and next day they did not tip that amount. 

We received a complaint that the order gets sent to the kitchen after a partial payment. Instead, can we have the option to send an order to the kitchen only after the balance reaches $0.00? This way the scenario where the kitchen picks up the order when there are not enough funds can be avoided. 

We will still have the ability to manually send the order to the Kitchen by selecting "Order" at staff's discretion so there should be no loss or issue with this change.

I think this can be a toggle option so if any business wants it to send on the first payment they can still do so. 

Have the ability to Take Delivery Orders and have the ability to close the check without having to Select a Driver and clicking on Departure / Arrival

Take a DELIVERY ORDER over the phone. Take their Payment info over the phone and select submit to close the Check ASAP.

The current font size is small when it comes to large bottles and cups. The format that we can select is just Elite, Emphasis, 2 width, Normal instead of this we would like to have increase size in number and that can help us more to print the fonts bigger