Check/ Screen Timeout Enhancements

-Address delays caused when a check is left open on one terminal and accessed on another.

- Ensure faster allocation of checks between terminals.

For Suggested tips.

1. Don't force how many suggested tips we can have. Most of my customers do not like 4 Suggestions they want 3 only.

2. Suggested tips are based off the total after Tax. It is suppose to be before tax.

3. Gratuities are based off Subtotal so why not Suggested tips?

I would like to request the implementation of a role-based access system for the "Hold" button feature. The goal is to allow control over who can use this functionality by restricting it to specific user roles. Below are the key details for this request:

1. Permission Level Control:
   • Configure the "Hold" button as a feature tied to specific roles (e.g., Manager, Admin).
   • Ensure that users without the assigned permission, such as servers, do not see or have access to the button.
2. Backend Configuration:
   • Add an option in the backend portal to enable or disable the "Hold" button for different roles.
   • Provide a toggle or checkbox under role management settings for this purpose.
3. Flexibility and Customization:
   • Allow customization of role permissions to ensure only authorized personnel can access the "Hold" button.
   • Include options for overrides or exceptions for specific users, if necessary.

This feature would provide precise control over the "Hold" button functionality, enhance security, and meet the operational requirements of clients who do not want this feature available to all users.

If you ring up a bunch of the same item separately with no modifiers, it will consolidate them into one line item with a quantity on the check/receipt.

If those items have a modifier, it puts each one on a separate line. 

It's a problem for bars as the same item with the same modifier should still consolidate but it's not:

We received a complaint that the order gets sent to the kitchen after a partial payment. Instead, can we have the option to send an order to the kitchen only after the balance reaches $0.00? This way the scenario where the kitchen picks up the order when there are not enough funds can be avoided. 

We will still have the ability to manually send the order to the Kitchen by selecting "Order" at staff's discretion so there should be no loss or issue with this change.

I think this can be a toggle option so if any business wants it to send on the first payment they can still do so. 

Have the ability to Take Delivery Orders and have the ability to close the check without having to Select a Driver and clicking on Departure / Arrival

Take a DELIVERY ORDER over the phone. Take their Payment info over the phone and select submit to close the Check ASAP.

• Currently there is no alert on a kitchen ticket that there are items on another printer for the same ticket. Merchants with multiple kitchen printers often do not want every item printing on every printer, but DO want to know when a ticket has items on other printers. For example: a restaurant has a kitchen printer and a pizza printer. When the kitchen receives a ticket, they need to know that a pizza is on the same  order to properly time the food with the pizza. So the kitchen ticket can just identify that there is also item(s) on the pizza printer. However, the kitchen does NOT want to get all the pizza tickets that do not contain items for the kitchen. Other systems I am familiar with will notify each printer that there are items for the other printers on the ticket.

When Service charge is enabled, tip charge is available to apply to all CC tips, however this changes how the receipt prints out its totals compared to surcharge/dual pricing. 

Having the ability to apply tip charge to all of these CC charges would give restaurant owners more options for covering their CC processor charges. 

the option to not seat print SEAT should be available for ALL service types.

Not all table service restaurants like to use the seat option.

It confuses chefs when they see SEAT on the KOT

we need the ability to change the modifier font size

the text for the modifiers also needs to wrap as all other buttons do

most modifiers are unreadable due to size and not wrapping