From the Bar Tab, it would be nice to have an option where you can disable the viewer's ability to see others checks at all. You cannot open it, sure, but what about not being able to see it in the first place. 

We need to be able to void held items without needing to send them to the kitchen. We have a client who often has customers cancel certain items on their order before they get sent to the kitchen, currently there is no way to void held items without first printing them to the kitchen.

As you know, we have at least 3 Destinations for the Menu.
1. POS 

2. Web Order3. 

3. Mobile Order

4. Self-Serve KIOSK.

The last 3 destinations: Web Order, Mobile Order, and Self-Serve KIOSK. The Customers will be the one whole will see the menu and type in their own order. So, we need to provide a very easy-of-use menu so they don't confuse. There are things that can help the simplification
1. Provide DISPLAY and Print Name as 2 Separate things. Right now, whatever the item names will be printed on Label and Receipt. As you are aware, Print on paper is limited in Size. So the name must be shortened to fit into the limitation. However, Shorten the name will cause the issue of readability of the names (items/modifiers,etc). By Providing DISPLAY NAME and Print Name separately, it will help both sides (Print side and Customer Read side)

2. Images for different Destinations: Image of Product and Modifier will help customers to make their choices easier. However, images will clutter the POS side while on the POS side, the text is far more important. Right now, If IMages of products/modifiers are available, it will REPLACE the TEXT on POS. Note: Text will be cut off due to the size of the button, Causing the issue for our Cashier to determine which item when the customer place the order. So, if you can provide a configuration for Images to be selected for different destinations, that would help easy-of-use of our menu.

3. Modifiers for different Destinations: Right now, you allow to select which menu item to be available in different destinations (Web, Mobile, or Self Serve, POS). However, you don't provide the capability to for MOdifiers (same as for Images). We want simple modifiers when Customers view and do the order on their own. By providing the capability for us to select which Modifier for which Destinations, will help ease-of-use of the Menu when customers view and do their own ordering. It also provides the flexibility for complex customization that can only be done in-store or at POS only.

If a menu item is in conversation mode the minimum/maximum number of times a modifier can be chosen is no longer available. Example: Street Tacos have a pick three option beef, chicken, shrimp. Wait staff should be able to pick 2 chicken and 1 shrimp or any other variation of three. We would like for this option to be available when using or not using conversation mode.

The location sets the time, but when taking the order if it's too large they want to be able to adjust the time to be more accurate. However, the only way to do so currently is to make a new ticket which wastes time.

We would like to have the option to change the time as needed. Example, click on "To Go" or whatever it is set as, and be able to see the times again to change as needed. 

Have the ability to use price embedded barcodes

Need to have a list of Credit Card Transactions listed in the [CASHIER OUT]. This will allow them to see if there is a mistake entering tips or if they missed any. This would of avoided a blunder earlier this month where a server entered a $5,005.00 tip. 

Every system from Aloha to Toast has this. The more familiar we make the reporting the more comfortable the customer will be and less phone calls we will receive

Check No.  Amount    Tip/Grat    Total

1-009          $90.00      $20.00     $110.00

2-017          $115.00    $40.00     $155.00

1-099          $40.00      $0.00       $40.00

Instead of tip sharing calculating based off % of net sale, it should be calculated on % of tips of each server.

We need a Quick Delivery option.  This will allow a delivery order to be quickly closed out without having to assign a driver.

as of right now there are too many steps to process a delivery

- Enter the customers information

- Enter a Credit Card (Unless its Cash)

- Assign the Order to a driver

- Depart the driver

- Return the driver

- Close the Check if Cash

- Close the Driver out

- Add the tip to the credit card charge

We need to simplified this process to just a few less steps

- Enter the customers information

- Enter a Credit Card (Unless its Cash)

- Close the Check if cash

- Close the Driver out

- Add the tip to the credit card charge

We need The ability to add an "OPEN $$ GRATUITY"  This is a hot topic for my current clients who do lots of parties and just want to enter a fixed dollar amount as a gratuity to a check.

The "OPEN %% GRATUITY" is limited to 100% and having to figure out a percentage for the tip never adds up.  Trying to figure out what the %% that we need to enter when the check is $1,047.22 and we need to add a gratuity of $500.00.

or if a Client pays with a check and the gratuity exceeds the 100% threshold.  The customer then has to do manual reports and this is where they start looking else where