LINGA — Feature Request Forum

Notifying each kitchen ticket that other printers received tickets on the same order
- Currently there is no alert on a kitchen ticket that there are items on another printer for the same ticket. Merchants with multiple kitchen printers often do not want every item printing on every printer, but DO want to know when a ticket has items on other printers. For example: a restaurant has a kitchen printer and a pizza printer. When the kitchen receives a ticket, they need to know that a pizza is on the same order to properly time the food with the pizza. So the kitchen ticket can just identify that there is also item(s) on the pizza printer. However, the kitchen does NOT want to get all the pizza tickets that do not contain items for the kitchen. Other systems I am familiar with will notify each printer that there are items for the other printers on the ticket.

Make tip charge separate from service charge
When Service charge is enabled, tip charge is available to apply to all CC tips, however this changes how the receipt prints out its totals compared to surcharge/dual pricing.
Having the ability to apply tip charge to all of these CC charges would give restaurant owners more options for covering their CC processor charges.

dont print SEAT when Seat not used
the option to not seat print SEAT should be available for ALL service types.
Not all table service restaurants like to use the seat option.
It confuses chefs when they see SEAT on the KOT

Modifier text font/wrap
we need the ability to change the modifier font size
the text for the modifiers also needs to wrap as all other buttons do
most modifiers are unreadable due to size and not wrapping

Rename Tip Amount as Additional Tip (Android)
As currently works on iOS, in the event an auto gratuity is added to a check, the Tip line description on an authorization slip is changed from Tip to Additional Tip for Android

Disable Auto Batch settlement for non-tip adjusted transactions
Our merchants frequently experience auto batch settlement when there are transactions without proper tip adjustment. This mostly happens during Internet outages. The issue is if the Internet service resumes and auto batch is turned on all transactions will batch including those still needing tip adjustment. This creates a lot of work for the merchant, the Linga support team, and the Hybrid payments team Or processor. If there was somehow an option to omit non adjusted transactions from the batch, this would be and amazing feature.

Modifier Quantity Print
Please add the ability to toggle on/off modifier quantity print. As of right now if you order an item 3 times it will print:
3 Item
3 modifier
3 modifier
the toggle switch will should print
3 item
modifier
modifier

Text message from FOH
I understand that customer texting is available when an order is complete from the KDS screen. In some situations (no KDS or an item that does not need to be sent to the kitchen) it would be convenient to send the text message from the Phone Order screen or from within the check by changing the POS custom buttons on the bottom of the check screen.

Reopen Closed Checks after close of day
Our merchants are in need of seeing the closed checks after the day is closed. Currently it’s only possible in the BO but we need this for FO also. Similar to refunds where you can find the checks, there needs to be a same way for Closed checks.
They also need to have the option to refund, return and void and it would work similar to Returns.
Customer support service by UserEcho